WSD-F30


Wear OS by Google

Q1
What can I do with Wear OS by Google? How do I use it? What are the basic operations?
Q2
Will I experience any problems if I do not update to OS3?
Q3
Why aren’t CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?
Q4
Are CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?

iPhone

Q1
Unsupported Functions while Paired and Connected with an iPhone
Q2
Precautions when Connecting to Wi-Fi with an iPhone
Q3
Precautions when the Watch is Paired and Connected with an iPhone
Q4
Activity and Location Memory App Displays when Connected with an iPhone

Pairing Settings

Q1
How do I unpair from a phone?
Q2
Can I use this watch with my phone if it isn't a smart phone?
Q3
What type of phones can the watch connect with?
Q4
If the message "Checking for updates" or "Getting your watch details" remains on the screen while paired with a phone, what types of operations are allowed before pairing is complete?
Q5
What settings are required when pairing with a phone for the first time?
Q6
What do I need to do when I change to a different model phone?
Q7
The watch name does not appear in the list of watches displayed by the phone's Wear OS by Google app.
Q8
The pairing operation goes on without being finalized.
Q9
Is watch data deleted when I unpair from a phone?
Q10
What should I do if pairing seems to be taking a long time?
Q11
 The watch won't connect with an iPhone by Bluetooth.
The iPhone I am pairing with shows the pairing complete screen, but the watch just shows the pairing code confirmation screen without advancing any further. 
Or the watch returns to its paring setting start (Tap to begin) screen and won't let me pair.
Q12
While configuring pairing settings, I can't copy an account.

Notifications (General)

Q1
Can I use the watch as a phone?
Q2
Notifications from the phone app do not make it to the watch or do not cause a vibration operation to be performed.
Q3
Can incoming call alerts be received while the watch is in the Multi Timepiece Mode?
Q4
What is the stable communication range between the phone and watch?
Q5
Can the vibration duration be changed?

Notifications (Phone)

Q1
Why isn't my watch notified of incoming calls?

Notifications (Current Time)

Q1
When are the watch time settings adjusted?
Q2
Does the watch automatically adjust for summer time (DST)?

Notifications (Other)

Q1
What does it mean when the notification "Quality Improvement Information" appears on the display?
Q2
Can the watch's alarm and timer notifications be performed by the phone?

Basic Operations

Q1
What can I do with the watch without connection with a phone?
Q2
Does the watch have a heart rate monitor (HRM)?
Q3
Can I manually adjust watch time settings without using a phone?
Q4
What should I do if the screen locks up and refuses to operate? What should I do if nothing happens when I hold down the power key for more than two seconds?
Q5
Voice commands do not work.
Q6
I cannot connect with a paired phone by tapping the reconnect mark.
Q7
How do I assign the apps that are started up by the watch's Top right button and Bottom right button.
Q8
 How do I adjust the watch's time setting? 
The watch is paired with a phone, but its time setting is incorrect.

Wi-Fi

Q1
The access point I want to connect is not displayed on the watch.
Q2
I don't know how to configure Wi-Fi settings.
Q3
Wi-Fi operations
Q4
I can't connect to a public Wi-Fi.
Q5
The Wi-Fi connection is suddenly lost.
Q6
When connected with an iPhone, a message saying Wi-Fi is note detected when I access the Google Play store while using the watch.
Q7
Wi-Fi channel
Q8
When using an iPhone, the network password cannot be input on the iPhone when adding a Wi-Fi network.

GPS

Q1
Is time calibration by GPS supported?
Q2
Can GPS be used anywhere for positioning?
Q3
What is the accuracy of the GPS location information?
Q4
 I can't display my current location using a CASIO app (Location Memory, Activity, etc.) or a third party app (YAMAP, etc.)
Q5
Does GPS time calibration work even in the Multi Timepiece Mode?
Q6
It takes a long time to acquire location information from GPS.
Q7
 Which location information is used?
The watch's built-in GPS or the paired phone's GPS?
Q8
 The phone displays a map of my current location, but sometimes the watch's Location Memory and Activity app do not show my current location.

Charging, Power Supply

Q1
Why can't I turn on power?
Q2
Why can't I charge the watch?
Q3
How can I conserve battery power?
Q4
Can the battery be replaced?
Q5
Is there anything to keep in mind if I don't plan to use the watch for some time?
Q6
Are settings lost when battery power goes low?
Q7
Why does the charge LED turn green before a 100% charge is reached? Why won't the watch charge up to 100%?

Watch Performance and Specifications

Q1
Does the watch have a GPS receiver?
Q2
What is the operating temperature range?
Q3
Why are their gaps in the altitude and barometric pressure graphs, and why aren't displayed number of step and calories burned values correct?
Q4
How long does it take to achieve full charge?
Q5
What is there to know about the liquid crystal panel of the watch?
Q6
How much operation can be expected after a full charge?
Q7
What is the band made of?
Q8
What should I do if the inside of the glass becomes fogged?
Q9
Why doesn't anything happen when I touch the touch panel or press a button? Why is operation slow?
Q10
What is the accuracy of the watch?
Q11
How much impact can the watch withstand?
Q12
What is the back cover made of?
Q13
What is the main part of the watch made of?
Q14
Why doesn't the watch respond to tap operations?

Apps

Q1
How many maps can I download?
Can I download maps for the entire world?
Q2
When is Location Memory history and other data cleared from memory?
Q3
Can I uninstall apps that come pre-installed on the watch?
Q4
Differences between Google Map and Mapbox
Q5
Is the area of maps downloaded from Mapbox the same as the area displayed on the download screen?
Q6
How do I use offline maps?
Q7
Downloading Mapbox Maps
Q8
Why am I having trouble using Mapbox map data?
Q9
Where can I get information for non-CASIO apps?
Q10
Map Content Precautions
Q11
How can I add apps to the watch?
Q12
How do I start up the app assigned to the Top right/Bottom right button?
Q13
Installing a Featured Apps App
Q14
What should I do if Google Maps takes extremely long to display in Activity and Location Memory with the watch that is paired with an iPhone?
Q15
 Why does the display indicate that I have burned calories in the morning even though I am not wearing the watch?

CASIO MOMENT SETTER+

Q1
What can I do with CASIO MOMENT SETTER+?
Q2
Why does an error message keep appearing after I install CASIO MOMENT SETTER+?
Q3
What phones are compatible with CASIO MOMENT SETTER+?
Q4
When I try to use the CASIO MOMENT SETTER+ app on my phone, the message "Allow CASIO MOMENT SETTER+ to access ---? " appears. Why do I need to do this?

Activity

Q1
What does the Activity app do?
Q2
Where is the History Auto Save data stored?
Q3
What do I need to do to view history data on a phone?
Q4
What does the History Auto Save function do?
Q5
During cycling activity measurement, why isn't my speed displayed correctly?
Q6
What is the zoom range of a map that is used offline (offline map)?
Q7
Following a history auto save operation on a watch paired with iOS, a URL is shown in "Memo" area of the calendar, but tapping the URL causes the following message to appear: "Unsupported file type".
Q8
I stopped an activity, so why can't I see its history in Google Calendar?
Q9
What should I do when the "Google Drive is full." message appears?
Q10
During trekking activity measurements, why is the speed shown by the watch different from my actual vertical speed?
Q11
During cycling activity measurement, why isn't my distance traveled displayed correctly?
Q12
During trekking activity measurements, why is my vertical speed shown as 0m/h (0ft/h)?
Q13
 When the watch is paired with an Android phone, the Activity app displays incorrect measurement results.

Example
• The speed value shows 0 (zero) while I am on the move. 
• There are breaks in my traveled track while performing a measurement with Snow. 

Tool App

Q1
Why is the altitude displayed by the watch different from the actual altitude?
Q2
Can I specify a port or point for the Tide Graph?
Q3
Altitude readings are not correct even though I am using "Correct Altitude Using Location".
Q4
Why are direction readings incorrect? What does it mean when a clock figure appears on the watch display when I try to take a compass reading?
Q5
Why can't I catch any fish during the indicated fishing times?
Q6
Why are the low tide time and tide level, and the high tide time and tide level I find in a newspaper or on the web different from those indicated by the watch?
Q7
Why doesn't the Activity Graph display properly? Why does it show me riding in an automobile when I am not?
Q8
What does the Tool app do?
Q9
Why is the calories burned value shown by the Activity Graph different from by the actual number of calories burned?
Q10
How are tide levels calculated?
Q11
Why don't the sunrise and sunset times of the watch match actual times?
Q12
Why are the sunrise and sunset times I find in a newspaper or on the web different from those indicated by the watch?
Q13
Why does the barometric pressure graph indicate sudden changes or have missing segments?
Q14
 When should I use Correct Altitude Using Location?
Q15
How the pedometer works
Q16
How altitude readings work

Watch Faces

Q1
What should I do to have a scheduled event displayed on the Journey watch face?
Q2
What should I do if I get an error message when I select Day or Title from Google Calendar Event on the Place watch face?
Q3
What should I do to have the map of an event scheduled with Google Calendar displayed on the Place watch face?
Q4
Why does a watch face dial appear totally black without displaying anything?
Q5
How can I change the World Time City?
Q6
How can I change information displayed by a dial of the Authentic, and Multi watch faces?
Q7
Some events that I schedule with the Journey watch face are not displayed.
Q8
Why does "----" appear in a dial in place of an altimeter or barometric pressure value?
Q9
The monochrome watch face is displayed even though I selected OFF for the [Always-on screen] setting. What's wrong?
Q10
What is the meaning of the honeycomb cells on the Frontier watch face?
Q11
Why can't I exit the monochrome digital watch face on the screen?
Q12
Why does it take a long time for Street View to display on the Place watch face?
Q13
Can watch faces be added?
Q14
My smart watch shows a monochrome watch face screen. Buttons and the touch panel don't work. What's wrong?
Q15
I input the location correctly with Google Calendar, so why do I still get an error message when I specify Map Display with the Place watch face?
Q16
The schedule does not appear on the Traveler watch face when PLN is selected.
Q17
What should I do to view the map of the location of a Google Calendar event that is displayed on the Journey watch face?
Q18
Why are there missing segments in the altitude graph?
Q19
Why doesn't the next screen appear when I select Data or General Data when configuring Place watch face settings?
Q20
Why doesn't the Place watch face map refresh after I update Google Calendar information?

Location Memory

Q1
Is the record of Location Memory accessible from a smartphone?
Q2
How do I use the map tracking display function?
Q3
Why can't I add memos or marks to Location Memory data?
Q4
What does the Location Memory app do?
Q5
What are the plus (+) and minus (-) marks that appear next to Location Memory marks?

EX-FR100/200 Linking

Q1
How do I connect the watch with an EXILIM EX-FR100/200?
Q2
The watch has a round display, so what is the shape of stored images?
Q3
Why am I having problems pairing with an EXILIM EX-FR100/200?
Q4
The EX-FR100/200 controller is off, so why can't I connect the watch?
Q5
What can I do with the EXILIM Controller app?
Q6
Why can't I connect with a Bluetooth® camera?
Q7
Why doesn't my watch connect with the camera?

CASIO MOMENT LINK

Q1
Why does a group seem to spontaneously break up?
Q2
Can I view messages received in the past?
Q3
Why doesn't the location information of group members update?
Q4
Can I view past messages?
Q5
How long is location information shared?
Q6
Why am I having trouble forming a group?
Q7
I can view a received messages as a phone notification, so doesn't it appear in CASIO MOMENT LINK running on my terminal?
Q8
About Packet Communications
Q9
Why am I having trouble forming a group even though my phone OS version is not a problem and Bluetooth is turned on?
Q10
Can I use watch and app to keep tab on my kids or check on the safety of my friends?
Q11
Why is location information highly inaccurate?
Q12
Why is the display of group member location information delayed?
Q13
Why don't I receive messages?
Q14
What should I do if I receive an invitation to join a group from someone I don't know?
Q15
Why is message notification delayed?
Q16
Why doesn't the message list refresh when a notification is received?
Q17
What should I do if a person I do not know becomes a member of my group?
Q18
Can I add members to an existing group?
Q19
Why am I having trouble forming a group even though my phone OS version is not a problem?
Q20
What is the reason behind not being able to download CASIO MOMENT LINK anymore? 
Q21
Can I continue using CASIO MOMENT LINK? 
Q22
Can I reinstall CASIO MOMENT LINK? 

Extend Mode

Q1
Are there any precautions that need to be observed while using the Extend Mode?
Q2
What does the History Auto Save function do?
Q3
When should I use the Extend Mode?
Q4
Why when I try to use the Extend Mode does a message appear telling me there is no map available, followed by a black screen?
Q5
What functions are unavailable in the Extend Mode?
Q6
What is the Extend Mode?
Q7
Following a history auto save operation on a watch paired with iOS, a URL is shown in "Memo" area of the calendar, but tapping the URL causes the following message to appear: "Unsupported file type".
Q8
I can't understand the details of the plan time settings in the Extend Mode.
Q9
What do I need to do to view history data on a phone?
Q10
What should I do when the "Google Drive is full." message appears?

Multi Timepiece

Q1
When should I use the Multi Timepiece?
Q2
Why does it feel like the battery runs down quickly even though I am using the Multi Timepiece?
Q3
What is the Multi Timepiece?
Q4
What functions are unavailable when using Multi Timepiece?
Q5
How do I exit Multi Timepiece?

Point Navigation

Q1
I can't understand the meaning of the direction display.
What does the cone of view indicate?
Q2
The following error keeps appearing on maps: "Perform magnetization correction."
Q3
What is Point Navigation?
Q4
I can't figure out how to stop Point Navigation.

Handling and Care

Q1
What should I do when an error code appears on the display?
Q2
What needs to be done for regular user maintenance?
Q3
Are there any precautions concerning water proofing?
Q4
Are there any precautions concerning putting on, taking off, or wearing the watch?
Q5
Is there any special handling for resin parts?
Q6
How do I fasten the band to my wrist?

Using the Watch in Another Country

Q1
Will auto time adjustment be correct in other countries?
Q2
Are there any precautions to keep in mind during use in another country?