WSD-F10


Wear OS by Google

Q1
What do I need to do to update my WSD-F10/F20 series to Wear OS by Google?
Q2
What can I do with Wear OS by Google? How do I use it? What are the basic operations?
Q3
I cannot update the phone app “Android Wear” to “Wear OS by Google”.
Q4
Can I use the WSD-F10/F20 series without updating it to Wear OS by Google?
Q5
I cannot find “Android Wear” app on phone.

iPhone

Q1
WSD-F20 Activity and Location Memory App Displays when Connected with an iPhone
Q2
Unsupported Functions while Paired and Connected with an iPhone
Q3
Precautions when Connecting to Wi-Fi with an iPhone
Q4
Precautions when the Watch is Paired and Connected with an iPhone

Pairing Settings

Q1
What do I need to do when I change to a different model phone?
Q2
What type of phones can the watch connect with?
Q3
The watch name does not appear in the list of watches displayed by the phone's Wear OS by Google app.
Q4
Can I use this watch with my phone if it isn't a smart phone?
Q5
The pairing operation goes on without being finalized.
Q6
If the message "Checking for updates" or "Getting your watch details" remains on the screen while paired with a phone, what types of operations are allowed before pairing is complete?
Q7
What should I do if pairing seems to be taking a long time?
Q8
Is watch data deleted when I unpair from a phone?
Q9
While configuring pairing settings, I can't copy an account.
Q10
How do I unpair from a phone?
Q11
What settings are required when pairing with a phone for the first time?

Notifications (General)

Q1
Notifications from the phone app do not make it to the watch or do not cause a vibration operation to be performed.
Q2
Can I use the watch as a phone?
Q3
What is the stable communication range between the phone and watch?
Q4
Can incoming call alerts be received while the watch is in the Timepiece Mode?
Q5
Can the vibration duration be changed?

Notifications (Phone)

Q1
Why isn't my watch notified of incoming calls?

Notifications (Current Time)

Q1
When are the watch time settings adjusted?
Q2
Does the watch automatically adjust for summer time (DST)?

Notifications (Other)

Q1
Can the watch's alarm and timer notifications be performed by the phone?

Basic Operations

Q1
Does the watch have a heart rate monitor (HRM)?
Q2
What can I do with the watch without connection with a phone?
Q3
What should I do if the screen locks up and refuses to operate? What should I do if nothing happens when I hold down the power key for more than two seconds?
Q4
Can I manually adjust watch time settings without using a phone?
Q5
How do I assign the apps that are started up by the watch's TOOL (Top right) button and APP (Bottom right) button.
Q6
I cannot connect with a paired phone by tapping the reconnect mark.
Q7
Voice commands do not work.

Wi-Fi

Q1
Wi-Fi operations
Q2
Wi-Fi channel
Q3
I can't connect to a public Wi-Fi.
Q4
The Wi-Fi connection is suddenly lost.
Q5
When connected with an iPhone, a message saying Wi-Fi is note detected when I access the Google Play store while using the watch.
Q6
I don't know how to configure Wi-Fi settings.
Q7
When using an iPhone, the network password cannot be input on the iPhone when adding a Wi-Fi network.
Q8
The access point I want to connect is not displayed on the watch.

GPS

Q1
Is time calibration by GPS supported?
Q2
What is the accuracy of the GPS location information?
Q3
My smartphone displays my current location on a map, but the watch's Location Memory and Activity apps do not show my current location.
Q4
Can GPS be used anywhere for positioning?
Q5
It takes a long time to acquire location information from GPS.
Q6
Does GPS time calibration work even in the Timepiece Mode?

Charging, Power Supply

Q1
Why can't I charge the watch?
Q2
Why does the charge LED turn green before a 100% charge is reached? Why won't the watch charge up to 100%?
Q3
Can the battery be replaced?
Q4
Is there anything to keep in mind if I don't plan to use the watch for some time?
Q5
How can I conserve battery power?
Q6
Why does the watch battery seem to be running down very quickly?
Q7
Why can't I turn on power?
Q8
Are settings lost when battery power goes low?

Watch Performance and Specifications

Q1
How much operation can be expected after a full charge?
Q2
Does the watch have a GPS receiver?
Q3
How much impact can the watch withstand?
Q4
Why doesn't anything happen when I touch the touch panel or press a button? Why is operation slow?
Q5
What is there to know about the liquid crystal panel of the watch?
Q6
What is the main part of the watch made of?
Q7
What is the back cover made of?
Q8
What is the operating temperature range?
Q9
What should I do if the inside of the glass becomes fogged?
Q10
Why doesn't the watch respond to tap operations?
Q11
Why are their gaps in the altitude and barometric pressure graphs, and why aren't displayed number of step and calories burned values correct?
Q12
How long does it take to achieve full charge?
Q13
What is the accuracy of the watch?
Q14
What is the band made of?

Apps

Q1
How can I add apps to the watch?
Q2
Differences between Google Map and Mapbox
Q3
Downloading Mapbox Maps
Q4
Can I uninstall apps that come pre-installed on the watch?
Q5
How do I use offline maps?
Q6
Why am I having trouble using Mapbox map data?
Q7
Where can I get information for non-CASIO apps?
Q8
Installing a Featured Apps App
Q9
How do I start up the app assigned to the [APP] button?
Q10
Map Content Precautions
Q11
Is an old version of CASIO MOMENT SETTER+ used by WSD-F10 no longer required?
Q12
Is the area of maps downloaded from Mapbox the same as the area displayed on the download screen?

CASIO MOMENT SETTER+

Q1
What phones are compatible with CASIO MOMENT SETTER+?
Q2
When I try to use the CASIO MOMENT SETTER+ app on my phone, the message "Allow CASIO MOMENT SETTER+ to access ---? " appears. Why do I need to do this?
Q3
Why does an error message keep appearing after I install CASIO MOMENT SETTER+?
Q4
What can I do with CASIO MOMENT SETTER+?

Activity

Q1
During cycling activity measurement, why isn't my speed displayed correctly?
Q2
What is the zoom range of a map that is used offline (offline map)?
Q3
During cycling activity measurement, why isn't my distance traveled displayed correctly?
Q4
During trekking activity measurements, why is the speed shown by the watch different from my actual vertical speed?
Q5
During trekking activity measurements, why is my vertical speed shown as 0m/h (0ft/h)?
Q6
What does the Activity app do?

Tool App

Q1
How are tide levels calculated?
Q2
Why is the altitude displayed by the watch different from the actual altitude?
Q3
Why are the low tide time and tide level, and the high tide time and tide level I find in a newspaper or on the web different from those indicated by the watch?
Q4
Why are direction readings incorrect? What does it mean when a clock figure appears on the watch display when I try to take a compass reading?
Q5
What does the Tool app do?
Q6
Why aren't altitude readings correct even though I am using [Calibrate for current location]?
Q7
Why does the barometric pressure graph indicate sudden changes or have missing segments?
Q8
Why can't I catch any fish during the indicated fishing times?
Q9
Why is the calories burned value shown by the Activity Graph different from by the actual number of calories burned?
Q10
Why are the sunrise and sunset times I find in a newspaper or on the web different from those indicated by the watch?
Q11
Why doesn't the Activity Graph display properly? Why does it show me riding in an automobile when I am not?
Q12
Why don't the sunrise and sunset times of the watch match actual times?
Q13
Can I specify a port or point for the Tide Graph?

Watch Faces

Q1
Why are there missing segments in the altitude graph?
Q2
How can I change information displayed by a dial of the Authentic, Field, and Multi watch faces?
Q3
How can I change the World Time City?
Q4
Why does "----" appear in a dial in place of an altimeter or barometric pressure value?
Q5
Can watch faces be added?
Q6
Why does a watch face dial appear totally black without displaying anything?
Q7
Why can't I exit the monochrome digital watch face on the screen?
Q8
My smart watch shows a monochrome watch face screen. Buttons and the touch panel don't work. What's wrong?
Q9
The monochrome watch face is displayed even though I selected OFF for the [Always-on screen] setting. What's wrong?

EX-FR100/200 Linking

Q1
How do I connect the watch with an EXILIM EX-FR100/200?
Q2
The watch has a round display, so what is the shape of stored images?
Q3
Why can't I connect with a Bluetooth® camera?
Q4
Why am I having problems pairing with an EXILIM EX-FR100/200?
Q5
Why doesn't my watch connect with the camera?
Q6
The EX-FR100/200 controller is off, so why can't I connect the watch?
Q7
What can I do with the EXILIM Controller app?

CASIO MOMENT LINK

Q1
Can I view past messages?
Q2
Why don't I receive messages?
Q3
Can I add members to an existing group?
Q4
Why is location information inaccurate?
Q5
Why is location information highly inaccurate?
Q6
I can view a received messages as a phone notification, so doesn't it appear in CASIO MOMENT LINK running on my terminal?
Q7
Why doesn't the location information of group members update?
Q8
About Packet Communications
Q9
Can I view messages received in the past?
Q10
What should I do if a person I do not know becomes a member of my group?
Q11
Why am I having trouble forming a group even though my phone OS version is not a problem?
Q12
Why am I having trouble forming a group?
Q13
Why does a group seem to spontaneously break up?
Q14
Why is message notification delayed?
Q15
Why am I having trouble forming a group even though my phone OS version is not a problem and Bluetooth is turned on?
Q16
Why is the display of group member location information delayed?
Q17
Can I use watch and app to keep tab on my kids or check on the safety of my friends?
Q18
How long is location information shared?
Q19
What should I do if I receive an invitation to join a group from someone I don't know?
Q20
Why doesn't the message list refresh when a notification is received?

Handling and Care

Q1
Are there any precautions concerning putting on, taking off, or wearing the watch?
Q2
Are there any precautions concerning water proofing?
Q3
Is there any special handling for resin parts?
Q4
What needs to be done for regular user maintenance?
Q5
How do I fasten the band to my wrist?
Q6
What should I do when an error code appears on the display?

Using the Watch in Another Country

Q1
Are there any precautions to keep in mind during use in another country?
Q2
Will auto time adjustment be correct in other countries?