WSD-F10


Wear OS by Google

Q1
What do I need to do to update my WSD-F10/F20 series to Wear OS by Google?
Q2
I cannot find “Android Wear” app on phone.
Q3
What can I do with Wear OS by Google? How do I use it? What are the basic operations?
Q4
Can I use the WSD-F10/F20 series without updating it to Wear OS by Google?
Q5
Why aren’t CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?
Q6
Will I experience any problems if I do not update to OS3?
Q7
Are CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?

iPhone

Q1
Precautions when Connecting to Wi-Fi with an iPhone
Q2
Unsupported Functions while Paired and Connected with an iPhone
Q3
Precautions when the Watch is Paired and Connected with an iPhone

Pairing Settings

Q1
How do I unpair from a phone?
Q2
What do I need to do when I change to a different model phone?
Q3
What type of phones can the watch connect with?
Q4
What settings are required when pairing with a phone for the first time?
Q5
The watch name does not appear in the list of watches displayed by the phone's Wear OS by Google app.
Q6
The pairing operation goes on without being finalized.
Q7
Can I use this watch with my phone if it isn't a smart phone?
Q8
What should I do if pairing seems to be taking a long time?
Q9
If the message "Checking for updates" or "Getting your watch details" remains on the screen while paired with a phone, what types of operations are allowed before pairing is complete?
Q10
While configuring pairing settings, I can't copy an account.
Q11
Is watch data deleted when I unpair from a phone?

Notifications (General)

Q1
Notifications from the phone app do not make it to the watch or do not cause a vibration operation to be performed.
Q2
Can the vibration duration be changed?
Q3
What is the stable communication range between the phone and watch?
Q4
Can I use the watch as a phone?
Q5
Can incoming call alerts be received while the watch is in the Timepiece Mode?

Notifications (Phone)

Q1
Why isn't my watch notified of incoming calls?

Notifications (Current Time)

Q1
When are the watch time settings adjusted?
Q2
Does the watch automatically adjust for summer time (DST)?

Notifications (Other)

Q1
Can the watch's alarm and timer notifications be performed by the phone?

Basic Operations

Q1
Can I manually adjust watch time settings without using a phone?
Q2
Does the watch have a heart rate monitor (HRM)?
Q3
I cannot connect with a paired phone by tapping the reconnect mark.
Q4
What can I do with the watch without connection with a phone?
Q5
What should I do if the screen locks up and refuses to operate? What should I do if nothing happens when I hold down the power key for more than two seconds?
Q6
How do I assign the apps that are started up by the watch's TOOL (Top right) button and APP (Bottom right) button.
Q7
 How do I adjust the watch's time setting? 
The watch is paired with a phone, but its time setting is incorrect.
Q8
Voice commands do not work.

Wi-Fi

Q1
When connected with an iPhone, a message saying Wi-Fi is note detected when I access the Google Play store while using the watch.
Q2
Wi-Fi channel
Q3
I can't connect to a public Wi-Fi.
Q4
When using an iPhone, the network password cannot be input on the iPhone when adding a Wi-Fi network.
Q5
Wi-Fi operations
Q6
I don't know how to configure Wi-Fi settings.
Q7
The Wi-Fi connection is suddenly lost.
Q8
The access point I want to connect is not displayed on the watch.

GPS

Q1
It takes a long time to acquire location information from GPS.
Q2
What is the accuracy of the GPS location information?
Q3
Is time calibration by GPS supported?
Q4
Can GPS be used anywhere for positioning?
Q5
Does GPS time calibration work even in the Timepiece Mode?

Charging, Power Supply

Q1
Why can't I charge the watch?
Q2
Can the battery be replaced?
Q3
Why does the charge LED turn green before a 100% charge is reached? Why won't the watch charge up to 100%?
Q4
How can I conserve battery power?
Q5
Why can't I turn on power?
Q6
Is there anything to keep in mind if I don't plan to use the watch for some time?
Q7
Are settings lost when battery power goes low?

Watch Performance and Specifications

Q1
Does the watch have a GPS receiver?
Q2
Why are their gaps in the altitude and barometric pressure graphs, and why aren't displayed number of step and calories burned values correct?
Q3
What is there to know about the liquid crystal panel of the watch?
Q4
How much impact can the watch withstand?
Q5
What is the main part of the watch made of?
Q6
How long does it take to achieve full charge?
Q7
Why doesn't the watch respond to tap operations?
Q8
Why doesn't anything happen when I touch the touch panel or press a button? Why is operation slow?
Q9
How much operation can be expected after a full charge?
Q10
What is the back cover made of?
Q11
What is the operating temperature range?
Q12
What should I do if the inside of the glass becomes fogged?
Q13
What is the accuracy of the watch?
Q14
What is the band made of?

Apps

Q1
How can I add apps to the watch?
Q2
Where can I get information for non-CASIO apps?
Q3
How do I start up the app assigned to the [APP] button?
Q4
Can I uninstall apps that come pre-installed on the watch?
Q5
How do I use offline maps?
Q6
Differences between Google Map and Mapbox
Q7
Downloading Mapbox Maps
Q8
Why am I having trouble using Mapbox map data?
Q9
Is the area of maps downloaded from Mapbox the same as the area displayed on the download screen?
Q10
Installing a Featured Apps App
Q11
Is an old version of CASIO MOMENT SETTER+ used by WSD-F10 no longer required?
Q12
Map Content Precautions
Q13
 Why does the display indicate that I have burned calories in the morning even though I am not wearing the watch?

CASIO MOMENT SETTER+

Q1
What phones are compatible with CASIO MOMENT SETTER+?
Q2
What can I do with CASIO MOMENT SETTER+?
Q3
When I try to use the CASIO MOMENT SETTER+ app on my phone, the message "Allow CASIO MOMENT SETTER+ to access ---? " appears. Why do I need to do this?
Q4
Why does an error message keep appearing after I install CASIO MOMENT SETTER+?

Activity

Q1
During cycling activity measurement, why isn't my distance traveled displayed correctly?
Q2
During cycling activity measurement, why isn't my speed displayed correctly?
Q3
During trekking activity measurements, why is the speed shown by the watch different from my actual vertical speed?
Q4
During trekking activity measurements, why is my vertical speed shown as 0m/h (0ft/h)?
Q5
What is the zoom range of a map that is used offline (offline map)?
Q6
What does the Activity app do?

Tool App

Q1
Why are the low tide time and tide level, and the high tide time and tide level I find in a newspaper or on the web different from those indicated by the watch?
Q2
Altitude readings are not correct even though I am using "Correct Altitude Using Location".
Q3
Why is the altitude displayed by the watch different from the actual altitude?
Q4
Why are direction readings incorrect? What does it mean when a clock figure appears on the watch display when I try to take a compass reading?
Q5
How are tide levels calculated?
Q6
What does the Tool app do?
Q7
Why are the sunrise and sunset times I find in a newspaper or on the web different from those indicated by the watch?
Q8
Why is the calories burned value shown by the Activity Graph different from by the actual number of calories burned?
Q9
Why does the barometric pressure graph indicate sudden changes or have missing segments?
Q10
Why can't I catch any fish during the indicated fishing times?
Q11
Why doesn't the Activity Graph display properly? Why does it show me riding in an automobile when I am not?
Q12
Why don't the sunrise and sunset times of the watch match actual times?
Q13
Can I specify a port or point for the Tide Graph?

Watch Faces

Q1
Why does "----" appear in a dial in place of an altimeter or barometric pressure value?
Q2
How can I change information displayed by a dial of the Authentic, Field, and Multi watch faces?
Q3
Can watch faces be added?
Q4
How can I change the World Time City?
Q5
Why does a watch face dial appear totally black without displaying anything?
Q6
Why are there missing segments in the altitude graph?
Q7
Why can't I exit the monochrome digital watch face on the screen?
Q8
My smart watch shows a monochrome watch face screen. Buttons and the touch panel don't work. What's wrong?
Q9
The monochrome watch face is displayed even though I selected OFF for the [Always-on screen] setting. What's wrong?

EX-FR100/200 Linking

Q1
Why can't I connect with a Bluetooth® camera?
Q2
How do I connect the watch with an EXILIM EX-FR100/200?
Q3
Why am I having problems pairing with an EXILIM EX-FR100/200?
Q4
The watch has a round display, so what is the shape of stored images?
Q5
Why doesn't my watch connect with the camera?
Q6
The EX-FR100/200 controller is off, so why can't I connect the watch?
Q7
What can I do with the EXILIM Controller app?

CASIO MOMENT LINK

Q1
Can I add members to an existing group?
Q2
Can I view past messages?
Q3
About Packet Communications
Q4
Why don't I receive messages?
Q5
Why am I having trouble forming a group?
Q6
How long is location information shared?
Q7
Why am I having trouble forming a group even though my phone OS version is not a problem?
Q8
I can view a received messages as a phone notification, so doesn't it appear in CASIO MOMENT LINK running on my terminal?
Q9
Why does a group seem to spontaneously break up?
Q10
What should I do if a person I do not know becomes a member of my group?
Q11
Why is location information highly inaccurate?
Q12
Why doesn't the location information of group members update?
Q13
Can I view messages received in the past?
Q14
Why is message notification delayed?
Q15
Why am I having trouble forming a group even though my phone OS version is not a problem and Bluetooth is turned on?
Q16
Can I use watch and app to keep tab on my kids or check on the safety of my friends?
Q17
Why is the display of group member location information delayed?
Q18
What should I do if I receive an invitation to join a group from someone I don't know?
Q19
Why doesn't the message list refresh when a notification is received?
Q20
Can I continue using CASIO MOMENT LINK? 
Q21
Can I reinstall CASIO MOMENT LINK? 
Q22
What is the reason behind not being able to download CASIO MOMENT LINK anymore? 

Handling and Care

Q1
Are there any precautions concerning putting on, taking off, or wearing the watch?
Q2
What needs to be done for regular user maintenance?
Q3
What should I do when an error code appears on the display?
Q4
Are there any precautions concerning water proofing?
Q5
Is there any special handling for resin parts?
Q6
How do I fasten the band to my wrist?

Using the Watch in Another Country

Q1
Are there any precautions to keep in mind during use in another country?
Q2
Will auto time adjustment be correct in other countries?