CASIO MOMENT LINK

Q12
Why doesn't the location information of group members update?
A12
  • Location information for any member whose phone is outside its service range will not update.
  • Location information also will not update if a user has forced the app to shut down.
  • Some phones have a setting that can be used to disable information updating.
  • When the location information setting is turned off

Even if your phone is connected with the WSD-F20, always make sure to leave your phone's location information setting turned on.
  • When you have ignore battery optimizations turned off (Android 6.0 and higher)
  • When Settings > Privacy > Location Services > Moment Link > Always enabled is turned off (iOS)

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