WSD-F20 Series


Wear OS by Google

Q1
What can I do with Wear OS by Google? How do I use it? What are the basic operations?
Q2
Can I use the WSD-F10/F20 series without updating it to Wear OS by Google?
Q3
I cannot find “Android Wear” app on phone.
Q4
What do I need to do to update my WSD-F10/F20 series to Wear OS by Google?
Q5
I cannot update the phone app “Android Wear” to “Wear OS by Google”.

iPhone

Q1
Unsupported Functions while Paired and Connected with an iPhone
Q2
Precautions when the Watch is Paired and Connected with an iPhone
Q3
Precautions when Connecting to Wi-Fi with an iPhone
Q4
WSD-F20 Activity and Location Memory App Displays when Connected with an iPhone

Pairing Settings

Q1
What do I need to do when I change to a different model phone?
Q2
What type of phones can the watch connect with?
Q3
The pairing operation goes on without being finalized.
Q4
Can I use this watch with my phone if it isn't a smart phone?
Q5
If the message "Checking for updates" or "Getting your watch details" remains on the screen while paired with a phone, what types of operations are allowed before pairing is complete?
Q6
What settings are required when pairing with a phone for the first time?
Q7
The watch name does not appear in the list of watches displayed by the phone's Wear OS by Google app.
Q8
What should I do if pairing seems to be taking a long time?
Q9
While configuring pairing settings, I can't copy an account.
Q10
Is watch data deleted when I unpair from a phone?
Q11
How do I unpair from a phone?

Notifications (General)

Q1
Can I use the watch as a phone?
Q2
Notifications from the phone app do not make it to the watch or do not cause a vibration operation to be performed.
Q3
Can incoming call alerts be received while the watch is in the Timepiece Mode?
Q4
Can the vibration duration be changed?
Q5
What is the stable communication range between the phone and watch?

Notifications (Phone)

Q1
Why isn't my watch notified of incoming calls?

Notifications (Current Time)

Q1
When are the watch time settings adjusted?
Q2
Does the watch automatically adjust for summer time (DST)?

Notifications (Other)

Q1
Can the watch's alarm and timer notifications be performed by the phone?

Basic Operations

Q1
Does the watch have a heart rate monitor (HRM)?
Q2
What can I do with the watch without connection with a phone?
Q3
What should I do if the screen locks up and refuses to operate? What should I do if nothing happens when I hold down the power key for more than two seconds?
Q4
Can I manually adjust watch time settings without using a phone?
Q5
I cannot connect with a paired phone by tapping the reconnect mark.
Q6
Voice commands do not work.
Q7
How do I assign the apps that are started up by the watch's TOOL (Top right) button and APP (Bottom right) button.

Wi-Fi

Q1
Wi-Fi operations
Q2
I don't know how to configure Wi-Fi settings.
Q3
I can't connect to a public Wi-Fi.
Q4
When using an iPhone, the network password cannot be input on the iPhone when adding a Wi-Fi network.
Q5
When connected with an iPhone, a message saying Wi-Fi is note detected when I access the Google Play store while using the watch.
Q6
The access point I want to connect is not displayed on the watch.
Q7
The Wi-Fi connection is suddenly lost.
Q8
Wi-Fi channel

GPS

Q1
Can GPS be used anywhere for positioning?
Q2
Is the GPS function of the watch always running?
Q3
My smartphone displays my current location on a map, but the watch's Location Memory and Activity apps do not show my current location.
Q4
What is the accuracy of the GPS location information?
Q5
Acquiring location information using the WSD-F20 watch
Q6
It takes a long time to acquire location information from GPS.
Q7
Is time calibration by GPS supported?
Q8
Does GPS time calibration work even in the Timepiece Mode?

Charging, Power Supply

Q1
Why can't I charge the watch?
Q2
Can the battery be replaced?
Q3
Why does the watch battery seem to be running down very quickly?
Q4
How can I conserve battery power?
Q5
Is there anything to keep in mind if I don't plan to use the watch for some time?
Q6
Why does the charge LED turn green before a 100% charge is reached? Why won't the watch charge up to 100%?
Q7
Are settings lost when battery power goes low?
Q8
Why can't I turn on power?

Watch Performance and Specifications

Q1
How much operation can be expected after a full charge?
Q2
How long does it take to achieve full charge?
Q3
Why doesn't anything happen when I touch the touch panel or press a button? Why is operation slow?
Q4
Does the watch have a GPS receiver?
Q5
What should I do if the inside of the glass becomes fogged?
Q6
How much impact can the watch withstand?
Q7
What is the accuracy of the watch?
Q8
What is the band made of?
Q9
What is the main part of the watch made of?
Q10
What is the operating temperature range?
Q11
Why doesn't the watch respond to tap operations?
Q12
Why are their gaps in the altitude and barometric pressure graphs, and why aren't displayed number of step and calories burned values correct?
Q13
What is there to know about the liquid crystal panel of the watch?
Q14
What is the back cover made of?

Apps

Q1
How do I use offline maps?
Q2
Downloading Mapbox Maps
Q3
How can I add apps to the watch?
Q4
Differences between Google Map and Mapbox
Q5
Is the area of maps downloaded from Mapbox the same as the area displayed on the download screen?
Q6
Installing a Featured Apps App
Q7
When is Location Memory history and other data cleared from memory?
Q8
Can I uninstall apps that come pre-installed on the watch?
Q9
Why am I having trouble using Mapbox map data?
Q10
Where can I get information for non-CASIO apps?
Q11
How do I start up the app assigned to the [APP] button?
Q12
Map Content Precautions
Q13
What should I do if Google Maps takes extremely long to display in Activity and Location Memory with a WSD-F20/F20S watch that is paired with an iPhone?

CASIO MOMENT SETTER+

Q1
What can I do with CASIO MOMENT SETTER+?
Q2
When I try to use the CASIO MOMENT SETTER+ app on my phone, the message "Allow CASIO MOMENT SETTER+ to access ---? " appears. Why do I need to do this?
Q3
What phones are compatible with CASIO MOMENT SETTER+?
Q4
Why does an error message keep appearing after I install CASIO MOMENT SETTER+?

Activity

Q1
What is the zoom range of a map that is used offline (offline map)?
Q2
What does the Activity app do?
Q3
During cycling activity measurement, why isn't my distance traveled displayed correctly?
Q4
During trekking activity measurements, why is my vertical speed shown as 0m/h (0ft/h)?
Q5
During trekking activity measurements, why is the speed shown by the watch different from my actual vertical speed?
Q6
During cycling activity measurement, why isn't my speed displayed correctly?

Tool App

Q1
What does the Tool app do?
Q2
Can I specify a port or point for the Tide Graph?
Q3
Why don't the sunrise and sunset times of the watch match actual times?
Q4
Why are direction readings incorrect? What does it mean when a clock figure appears on the watch display when I try to take a compass reading?
Q5
Why are the low tide time and tide level, and the high tide time and tide level I find in a newspaper or on the web different from those indicated by the watch?
Q6
Why aren't altitude readings correct even though I am using [Calibrate for current location]?
Q7
How are tide levels calculated?
Q8
Why is the calories burned value shown by the Activity Graph different from by the actual number of calories burned?
Q9
Why can't I catch any fish during the indicated fishing times?
Q10
Why doesn't the Activity Graph display properly? Why does it show me riding in an automobile when I am not?
Q11
Why does the barometric pressure graph indicate sudden changes or have missing segments?
Q12
Why is the altitude displayed by the watch different from the actual altitude?
Q13
Why are the sunrise and sunset times I find in a newspaper or on the web different from those indicated by the watch?

Watch Faces

Q1
Can watch faces be added?
Q2
What should I do to have the map of an event scheduled with Google Calendar displayed on the Place watch face?
Q3
The monochrome watch face is displayed even though I selected OFF for the [Always-on screen] setting. What's wrong?
Q4
The schedule does not appear on the Traveler watch face when PLN is selected.
Q5
Why does a watch face dial appear totally black without displaying anything?
Q6
What should I do to have a scheduled event displayed on the Journey watch face?
Q7
How can I change the World Time City?
Q8
Why does it take a long time for Street View to display on the Place watch face?
Q9
What should I do to view the map of the location of a Google Calendar event that is displayed on the Journey watch face?
Q10
Why does "----" appear in a dial in place of an altimeter or barometric pressure value?
Q11
Why can't I exit the monochrome digital watch face on the screen?
Q12
Some events that I schedule with the Journey watch face are not displayed.
Q13
My smart watch shows a monochrome watch face screen. Buttons and the touch panel don't work. What's wrong?
Q14
How can I change information displayed by a dial of the Authentic, Field, and Multi watch faces?
Q15
Why doesn't the Place watch face map refresh after I update Google Calendar information?
Q16
Why are there missing segments in the altitude graph?
Q17
I input the location correctly with Google Calendar, so why do I still get an error message when I specify Map Display with the Place watch face?
Q18
Why doesn't the next screen appear when I select Data or General Data when configuring Place watch face settings?
Q19
What should I do if I get an error message when I select Day or Title from Google Calendar Event on the Place watch face?

Location Memory

Q1
Is the record of Location Memory accessible from a smartphone?
Q2
How do I use the map tracking display function?
Q3
What does the Location Memory app do?
Q4
Why can't I add memos or marks to Location Memory data?
Q5
What are the plus (+) and minus (-) marks that appear next to Location Memory marks?

EX-FR100/200 Linking

Q1
What can I do with the EXILIM Controller app?
Q2
Why can't I connect with a Bluetooth® camera?
Q3
Why doesn't my watch connect with the camera?
Q4
The watch has a round display, so what is the shape of stored images?
Q5
How do I connect the watch with an EXILIM EX-FR100/200?
Q6
The EX-FR100/200 controller is off, so why can't I connect the watch?
Q7
Why am I having problems pairing with an EXILIM EX-FR100/200?

CASIO MOMENT LINK

Q1
Why am I having trouble forming a group even though my phone OS version is not a problem and Bluetooth is turned on?
Q2
Why is location information highly inaccurate?
Q3
I can view a received messages as a phone notification, so doesn't it appear in CASIO MOMENT LINK running on my terminal?
Q4
What should I do if I receive an invitation to join a group from someone I don't know?
Q5
Why am I having trouble forming a group even though my phone OS version is not a problem?
Q6
What should I do if a person I do not know becomes a member of my group?
Q7
Why don't I receive messages?
Q8
Why is message notification delayed?
Q9
Why does a group seem to spontaneously break up?
Q10
Can I use watch and app to keep tab on my kids or check on the safety of my friends?
Q11
Why is location information inaccurate?
Q12
Can I view messages received in the past?
Q13
Why doesn't the message list refresh when a notification is received?
Q14
About Packet Communications
Q15
How long is location information shared?
Q16
Why am I having trouble forming a group?
Q17
Why is the display of group member location information delayed?
Q18
Can I add members to an existing group?
Q19
Can I view past messages?
Q20
Why doesn't the location information of group members update?

Handling and Care

Q1
What needs to be done for regular user maintenance?
Q2
Are there any precautions concerning water proofing?
Q3
Is there any special handling for resin parts?
Q4
Are there any precautions concerning putting on, taking off, or wearing the watch?
Q5
How do I fasten the band to my wrist?
Q6
What should I do when an error code appears on the display?

Using the Watch in Another Country

Q1
Are there any precautions to keep in mind during use in another country?
Q2
Will auto time adjustment be correct in other countries?