GBD-H1000


Battery and charging

Q1
I can't charge my watch with the charging cable.
Q2
Is it possible to charge using only solar when the battery is low?
Q3
To what degree can I expect the lithium-ion battery deteriorate?
Q4
The screen disappears and I can't charge even when I connect the charging cable.
Q5
Can I use the watch while charging with a mobile battery?
Q6
Is it possible to purchase an AC adapter and charging cable?
Q7
Charging stops halfway through.

Connections and notifications in general

Q1
Notifications such as messages to the smartphone do not reach the watch.
Q2
Can I turn off notifications to my watch?
Q3
How to pair the watch with the app?
Q4
When I lose my Bluetooth connection, it does not automatically reconnect, or else the app stops working. 
Q5
I do not receive notifications
Q6
The map does not display. 
Q7
A message saying "There was a problem communicating with your watch. Please try again." displays. 
Q8
Do the notifications also display emoji?
Q9
Is it possible to set notifications for the watch separately for each application?
Q10
When are the activity and life logs acquired?
Q11
What happens to my history if I cancel the pairing with my watch?
Q12
How many languages do the notifications support? 
Q13
Can I change the vibration type when the watch receives a notification?
Q14
Can I connect to training equipment (chest belt type heart rate sensor, power meter, etc.) that can be connected using other company's Bluetooth s?
Q15
If I set up a new pairing with another smartphone, will my history be transferred?
Q16
Can I change the sound that plays when the watch receives a notification?
Q17
If I delete an application, will all its history disappear?
Q18
I want to cancel the pairing with the watch.
Q19
Is it possible to change the sound and vibration settings for notification to the watch for each notification type?
Q20
Is it possible to pair two watches with one smartphone and use them at the same time?
Q21
Is it possible to turn off the sound and vibration when the watch receives notifications? 
Q22
Can I add another user?
Q23
Can I add a new watch?
Is it possible to connect multiple watches to the app?
Q24
What happens to my history when I add a new watch?

Watches in general (except training)

Q1
Can I use it without GPS?
Can I use it without a smartphone?
Q2
The basic clock display has changed even though I didn't perform any button operations.
Q3
Will auto-run measurements (auto run detection) start even in a room where GPS cannot be received?
Q4
Can time corrections also be carried out with GPS?

Measurement accuracy

Q1
How accurate are heart rate measurements?
Q2
How accurate are the accelerometer's distance measurements?

Life logs and heartbeat

Q1
Does the watch display calories burned?
Q2
Is distance travelled "creeping distance" or "horizontal distance"? 

Training in general and heart rate measurement during training

Q1
Can it be used for any other activities besides running and walking? 
Q2
What is advanced navigation, and when do you use it?
Q3
Is there a sleep log function?
Q4
What does VO2max mean?
Q5
VO2max is not displayed.
VO2max is not updated.
Q6
Can I manually change the training plan automatically created by the app?
Q7
How long does it take until completion of GPS reception for initiating running measurements? 
Q8
Training status is not displayed.
Training status is not updated.
Q9
No tracking appears on the application's activity log 
Q10
The watch and the app show a different number of calories burned.
Q11
How do you save training logs when the maximum number of training logs has been recorded?
Q12
What is training load?
Q13
What is Recovery Time?
Q14
What are auto-run measurements (auto run detection)?
Q15
What are training effects?
Q16
No colors appear in the application's activity log.
Q17
What does training status mean?

App in general

Q1
Is it necessary to always have the GPS on the smartphone set to ON?
Q2
Which is the dedicated application?
Q3
Is GBD-100 / GBD-800 / GBA-800 compatible with GBD-H1000?
Q4
Can a Chinese citizen who has purchased the product and creates an account in Japan use the product in China?
Q5
Is it possible to reset the "record"?
Q6
Which OS does the application support?
Q7
I cannot change the watch settings from the application.
Q8
I want to change the user, so how do I log out?
Q9
How many languages can be used with this application?
Q10
My training plan is for three or more days a week. How can I reset it to two days or less?

ID and data linkage

Q1
How do I link to STRAVA?
Q2
What is G-SHOCK MOVE for Web?
Q3
Is it possible to link data to the 3rd party service?
Q4
What is the Casio ID?
Q5
I forgot my Casio ID.
Q6
Please tell me how to import activity data from other apps.
Q7
I want to output activity and life log data.
Q8
I forgot my Casio ID password.
Q9
Do I need to change my registration if I use the app somewhere other than the location I originally selected?
Q10
I forgot which Casio ID I registered when I logged in. Where can I search for this?
Q11
Can I use my watch without a Casio ID?
Q12
If I unsubscribe with the Casio ID, can I continue to use the application?
Q13
Children under the age of 13 cannot register a Casio ID, so what needs to be done so that they can use the app?
Q14
Can I use the application without a Casio ID?
Q15
If I log in with a Casio ID, can I see the history of other watches that are using the same ID?
Q16
Is it possible to post activity data to SNS?
Q17
Can I log out of an application with one Casio ID and then log in again with another Casio ID?
Q18
I don't know the Web ID and password for G-SHOCK MOVE for Web.
Q19
I want to change my Casio ID password.