General Performance, Recording Conditions, Memory Card
- Q1
- What is the difference between Ver1.0 and Ver2.0?
- Q2
- Why are there stripes in my images?
- Q3
- Can I use the camera or controller while it is being supplied power by the supplied USB-AC adaptor?
- Q4
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q5
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q6
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q7
- How can I find out the camera or controller version?
- Q8
- When does the controller vibrate?
- Q9
- Can images I shoot be stored as RAW or TIFF format data?
- Q10
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q11
- How do I load a memory card into the camera?
- Q12
- Why can't I change the camera's focus mode?
- Q13
- Can I use an UHS-I standard memory card with this camera?
- Q14
- What types of memory cards are supported?
- Q15
- Can this model record without a memory card? Also, what are the minimal settings I need to configure before I can use the camera?
- Q16
- Can I fix the orientation of the image or icons on the monitor screen?
- Q17
- Can recorded images be played back using the controller only?
- Q18
- Why does the controller turn on when I touch the monitor screen?
- Q19
- Is Bluetooth pairing between the camera and controller necessary for operation?
- Q20
- What is the maximum data communication distance between the camera and controller?
- Q21
- Can I turn display information on and off ?
REC Mode/Recording Techniques
- Q1
- Can I rotate images on the monitor screen after I record them?
- Q2
- If I shoot an image in portrait orientation or upside down, will it be rotated on the monitor screen automatically?
- Q3
- How can I stabilize the camera when shooting?
- Q4
- What is maximum ISO sensitivity?
- Q5
- What types of zoom can be camera perform?
- Q6
- Does this camera have a macro mode?
- Q7
- Why does the subject in an image appear to be bent?
- Q8
- Does the camera have a Make-up Mode?
- Q9
- How can I keep unwanted light from shining onto the lens?
- Q10
- What is the resolution and image size when digital zoom is being used?
- Q11
- Can I use the self-timer when shooting a self-portrait?
- Q12
- Can I shoot with the camera without using the controller?
- Q13
- How do I display images in portrait orientation when using the hinge unit as a stand?
Other Special-purpose Recording Features
- Q1
- What can I do with Interval Snapshot?
- Q2
- What can I do with Art Shot?
- Q3
- Why is no effect applied to a movie I shot with an Art Shot scene?
- Q4
- What can I do with Mirror?
Special Playback Functions
- Q1
- What can I do with Time Lapse Movie?
- Q2
- What can I do with Highlight Movie?
- Q3
- What can I do with Highlight Score?
- Q4
- What can I do with Highlight Photo?
Movie
- Q1
- Are there any special conditions when using an SD memory card for recording movies?
- Q2
- What types of movie modes are provided?
- Q3
- What focusing options are available for movie recording?
- Q4
- Does this camera support Snapshot in Movie?
- Q5
- Can I convert a movie recorded using the Full HD setting to a HD movie?
- Q6
- If I rotate the camera while shooting a movie, will the movie image rotate automatically?
- Q7
- What speed (fps) is the movie played back when using the controller?
- Q8
- Can I cut still images out of a movie?
- Q9
- If I shoot a movie in portrait orientation or upside down, will it be rotated on the monitor screen automatically?
- Q10
- Can Image stabilization be used during movie recording?
- Q11
- If I want to play back a movie on a computer, what type of computer do I need?
- Q12
- Does this camera support Prerecord Movie?
- Q13
- If focus is fixed during movie recording, isn't there the change that the image will go badly out of focus while shooting?
- Q14
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q15
- Why can't I play back movies?
- Q16
- Can I use zoom when recording a movie?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- Does the camera have a voice recording feature?
Shock Resistant, Splashproof and Dustproof
- Q1
- Are there any precautions I need to keep in mind before, during, and after using the camera in water?
- Q2
- Can I replace the gaskets myself?
- Q3
- What are the details about the camera's Shock resistant, Splashproof, and Dustproof?
- Q4
- Is there anything I need to keep in mind when changing the memory card?
- Q5
- What do I need to do after using the camera in water, and to clean sand or mud from the camera?
- Q6
- Is there anything I need to keep in mind when using the camera in salt water?
- Q7
- Can I use the camera to shoot in other, non-water liquids such as oil?
- Q8
- Does the camera float?
- Q9
- How often should I have the gaskets of the [CARD] cover and [USB] cover replaced?
- Q10
- Can I use the camera in the snow?
Power Requirements
- Q1
- What is the life between charges of the rechargeable lithium-ion battery that is built into the camera?
- Q2
- Can I replace the camera's battery?
- Q3
- Can the bundled USB-AC adaptor be used in other countries?
- Q4
- How can I charge the camera's battery?
Computer, Communication, Printer, and Other Operations
- Q1
- Can the camera be used as a PC camera?
- Q2
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q3
- Does this camera support Hi-Speed USB protocol?
- Q4
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q5
- Can I connect a TV to the camera and view snapshots and movies I recorded?
- Q6
- Can I apply a commercially available LCD protective sheet to the screen?
- Q7
- Can I use my computer to view images in the camera's built-in memory?
- Q8
- Why am I having problems with the response of the touch panel?
- Q9
- Is this model PictBridge compatible?
- Q10
- Can I use a stylus to perform touch screen operations?
- Q11
- Can I copy the data between the camera's built-in memory and a memory card?
- Q12
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Bundled Items and Options
- Q1
- Can I use a commercially available USB-AC adaptor to supply power to the camera?
- Q2
- Does the camera have a tripod mounting hole?
- Q3
- Can I attach filters or conversion lenses to this camera model?
Wireless LAN Functions
- Q1
- Can I use the smartphone app to select a particular image in camera memory and send it to a smartphone?
(Send to phone) - Q2
- Can I change the camera password for wireless LAN connection?
- Q3
- What should I do if I forget SSID (camera wireless LAN (Wi-Fi) connection identifier) and password I changed to?
- Q4
- I am using firmware version 2.0 or higher. Why can't I connect by Wireless LAN (Wi-Fi)?
- Q5
- What can I do with the wireless LAN functions?
- Q6
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q7
- What wireless LAN standard applies?
- Q8
- Are you operating the camera from a remote location?
(Remote Capture) - Q9
- Can I send the image currently displayed on the camera to a smartphone.
(Send Displayed Image to Phone) - Q10
- Can I add location information to recorded images?
- Q11
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q12
- Why can't I play back movies or the audio of movies on an Android terminal?
- Q13
- Why are the images I send not saved on the send destination?
- Q14
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q15
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q16
- What is the range for a wireless LAN connection?
- Q17
- With firmware version 2.0 or higher, what is required to use the wireless LAN (Wi-Fi) function?
- Q18
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q19
- I am using firmware version 2.0 or higher. Why can't I use the Wireless LAN (Wi-Fi) function?
- Q20
- Why can't I upload images to a social networking service?
- Q21
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q22
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q23
- Where are images stored when they are sent to a smartphone using EXILIM Link Version 2.0?
When things don't go right...
- Q1
- Why does the camera or controller operation lamp fail to light or go out when I try to charge the battery?
- Q2
- What should I do if the camera's buttons or the touch panel don't respond or if the camera won't turn off?
- Q3
- Why doesn't anything appears on the monitor screen for a while after I turn on camera and controller power?
- Q4
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q5
- Images cannot be rotated.
- Q6
- Subjects are too dark when shooting images in a seashore or ski area.
- Q7
- A recorded image was not saved.
- Q8
- Images are not displayed.
- Q9
- The camera will not enter the PLAY mode.
- Q10
- Why can't I delete a particular file?
- Q11
- Why does the image go out of focus during movie recording.
- Q12
- Why can't I view images I know I have recorded?
- Q13
- Why is battery life shorter than what is indicated in the User's Guide?
- Q14
- Why does the date and time setting screen appear when I turn on the camera?
- Q15
- What should I do if nothing happens when I try turning on the camera immediately after unboxing it?
- Q16
- Images cannot be transferred over a USB connection.
- Q17
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q18
- The camera suddenly powers down.
- Q19
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q20
- Why doesn't anything happen when I press the REC key while the camera is turned off?
- Q21
- The subject is out of focus in the recorded image.
- Q22
- Is there any problem when the battery and/or camera becomes warm?
- Q23
- What should I do if Auto Focus does not focus properly?
- Q24
- Camera powers down during Selftimer countdown.
- Q25
- Why is there digital noise in my images?
- Q26
- Why are there breaks in the image and/or audio when I play back a movie?
- Q27
- Though available lighting is bright, the faces of people in the image are dark.
- Q28
- Why can't is establish a Bluetooth connection between the camera and controller?
- Q29
- The messages on the display are in the wrong language.
- Q30
- Why isn't an image recorded when I press the shutter button?
- Q31
- Why doesn't the focus frame appear when Make-up is ON?
- Q32
- Why doesn't the camera operate when I turn on controller power?
- Q33
- Images are not displayed.
- Q34
- Buttons are not responsive right after the power has been turned on.
Display Messages
- Q1
- What are the meanings of the messages that appear on the controller monitor screen during camera operation mean?
