Any of the types of operations below can cause the touch panel to fail to respond. Note that an unresponsive touch panel may be due to operation error, or touch panel damage or malfunction.
• Operation while wearing gloves
• Operation using your toes
• Operation using a ballpoint pen, a pencil, or some other pointed object
• Operation while foreign matter is on the display
• Operation while there is a protective sheet, sticker, or other covering on the touch panel
• Operation by pressing the touch panel with strong force
• Operation while there are water droplets or condensation on the display
• Operation underwater
With certain modes or applications, you can perform operations using the side START, Power, and APP buttons instead of tapping the screen.
Try using these button operations.
