GSW-H1000


Wear OS by Google

Q1
What can I do with Wear OS by Google? How do I use it? What are the basic operations?
Q2
Why aren’t CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?
Q3
Will I experience any problems if I do not update to OS3?
Q4
Are CASIO Smart Outdoor watches and the G-SQUAD PRO GSW-H1000 compatible with Wear OS3?

Pairing Settings

Q1
 The watch won't connect with an iPhone by Bluetooth.
The iPhone I am pairing with shows the pairing complete screen, but the watch just shows the pairing code confirmation screen without advancing any further. 
Or the watch returns to its paring setting start (Tap to begin) screen and won't let me pair.
Q2
What do I need to do when I change to a different model phone?
Q3
The pairing operation goes on without being finalized.
Q4
How do I unpair from a phone?
Q5
The watch name does not appear in the list of watches displayed by the phone's Wear OS by Google app.
Q6
Is watch data deleted when I unpair from a phone?
Q7
While configuring pairing settings, I can't copy an account.
Q8
If the message "Checking for updates" or "Getting your watch details" remains on the screen while paired with a phone, what types of operations are allowed before pairing is complete?
Q9
What should I do if pairing seems to be taking a long time?
Q10
Can I use this watch with my phone if it isn't a smart phone?

iPhone

Q1
Precautions when the Watch is Paired and Connected with an iPhone
Q2
Precautions when connecting to Wi-Fi with the watch while it is paired with an iPhone
Q3
How does the CASIO's APPS Map app display my current location while connected with an iPhone?

Notifications (General)

Q1
Notifications from the phone app do not make it to the watch or do not cause a vibration operation to be performed.
Q2
Can I use the watch as a phone?
Q3
Does the watch show incoming call notifications while in the Timepiece Mode?
Q4
Can the vibration duration be changed?
Q5
What is the stable communication range between the phone and watch?

Notifications (Phone)

Q1
Why isn't my watch notified of incoming calls?

Notifications (Current Time)

Q1
When are the watch time settings adjusted?

Notifications (Other)

Q1
What does it mean when the notification "Quality Improvement Information" appears on the display?
Q2
Can the watch's alarm and timer notifications be performed by the phone?

Wi-Fi

Q1
Wi-Fi channel
Q2
The access point I want to connect is not displayed on the watch.
Q3
How do I configure Wi-Fi settings?
Q4
The Wi-Fi connection is suddenly lost.
Q5
I can't connect to a public Wi-Fi.
Q6
When connected with an iPhone, a message saying Wi-Fi is note detected when I access the Google Play store while using the watch.
Q7
When using an iPhone, the network password cannot be input on the iPhone when adding a Wi-Fi network.

GPS

Q1
Can GPS locate me no matter where I am?


Q2
Why can't I display maps with CASIO apps?
Q3
Why is my current location is shown on the map displayed by my phone, but not by the watch's app?
Q4
Which location information is used? The watch's built-in GPS or the paired phone's GPS?
Q5
It takes a long time to acquire location information from GPS.
Q6
Is time calibration by GPS supported?
Q7
How accurate is the GPS location information?
Q8
Does GPS time correction work even in Timepiece Mode?

Basic Operations

Q1
The heart rate and/or heart rate zone is not correct.
Q2
 What can I do with the watch without connection with a phone?
Q3
What is a resting heart rate (Stable Heart Rate)?
How do you measure your resting heart rate (Stable Heart Rate)?

Q4
The heart rate value that initially appears when I start a measurement operation is not correct.
Q5
Why does swiping the watch face from top to bottom display the alarm icon even though an alarm is not enabled?
Q6
Why can't I measure my heart rate?
Q7
I cannot connect with a paired phone by tapping the reconnect mark.
Q8
What are heart rate zones?
Q9
Does the watch have a heart rate monitor (HRM)?
Q10
How can I determine my maximum heart rate?
Q11
What should I do if the screen locks up and refuses to operate? What should I do if nothing happens when I hold down the power key for more than two seconds?
Q12
How is maximum heart rate calculated?

Watch Faces

Q1
What is the best way to use the DIGITAL watch face?
Q2
How to change the World Time city of the DIGITAL watch face?
Q3
What is the button that appears when you tap the DIGITAL watch face?
Q4
How do I measure my heart rate manually?
Q5
What is The "Time Until End"?
Q6
What are display settings?
Q7
What is the daily activity range of movement?
Q8
How the pedometer works
Q9
My smart watch shows a monochrome watch face screen. Buttons and the touch panel don't work. What's wrong?
Q10
What are the features of the ANALOG watch face?
Q11
When is heart rate measurement performed?
Q12
When does the screen of the ANALOG watch face change?
Q13
Why does the monochrome timepiece remain on the display even when I turn off "Always-on" for the screen setting? Is this a malfunction?
Q14
Why doesn't the ANALOG watch face display screen change even though I change my location?

Apps

Q1
Which phone application is used?
Q2
Can I uninstall apps that come pre-installed on the watch?
Q3
Why does the display show measurement of daily calories burned in the morning, even though I have not been wearing the watch?
Q4
What is G-SHOCK MOVE? How do you use it?
Q5
What is the Mapbox map download procedure?
Q6
Where can I get information for non-CASIO apps?
Q7
Differences between Google Map and Mapbox
Q8
How do you manipulate and use off-line maps?
Q9
Why is display of Google Map on the watch so slow in Activities and Maps when the watch is paired with an iPhone?
Q10
Is the area of maps downloaded from Mapbox the same as the area displayed on the download screen?

Activity

Q1
Why can't I see the current time on the screen while using the Activity app?
Q2
What is VO2 Max?
Q3
Why, when I start walking, does the number of steps (or calories burned) up to that point become zero?
Q4
Why is my VO2Max reading abnormally high?
Q5
Which of the "MAX", "MID", and "LOW" location recording options should I choose?
Q6
What is the download range for off-line maps?
Q7
How can I use the watch's built-in GPS? How can I save phone battery power by not using my phone's GPS?
Q8
Of the "MAX", "MID", and "LOW" location recording options, what is the location recording interval of each?
Q9
How can I make the battery last longer when recording an activity?
Q10
What does the weekly graph and the step count or calories burned below it represent?
Q11
How do I view history data on a phone?
Q12
Why aren't running, cycling, and other measurements displayed correctly?
Q13
What is the Activity app?
Q14
Why aren't tracks recorded on a map when I start running or cycling? Why does recording skip?
Q15
Why is measurement accuracy is poor when I use Auto Pause? Why do distance and time measurements seem inaccurate when I use Auto Pause?
Q16
Why can't I use Auto Pause?
Q17
How do I stop the activity recording?
Q18
I can't display heart rate zones with the Activity app. How do you display heart rate zones with the Activity app?
Q19
Why can't I use Auto Pause?
Q20
Why does the road gradient for Road Biking and Cycling measurements seem to differ from the actual road gradient?
Q21
Can I time laps manually?
Q22
The VO2Max reading is abnormally high.
Q23
How do I use the Activity app Auto Pause function?
Q24
Why can't I import Activity app route data?
Q25
If Activity is an app, why does the watch face change?

Map

Q1
What range of maps can I download? Can I download maps for the entire world?
Q2
When do activity records and location history disappear?
Q3
How do I properly use route display on a map?
Q4
Map Content Precautions
Q5
How many maps can I download?
Can I download maps for the entire world?

Heart Rate Measurement

Q1
 Can I connect a Bluetooth-compatible chest-strap heart-rate monitor to the GSW-H1000 to measure my heart rate?

Heart Rate Graph

Q1
Can I display a history of a day's heart rates?

SENSOR OVERLAY

Q1
With sensor overlay, can't you view a map during an activity or after measurement?
Q2
How do you use sensor overlay?
Q3
What is sensor overlay?
Q4
What kind of activities can sensor overlay be used for?
Q5
Does the sensor overlay consume a lot of battery power?

Timepiece

Q1
Why can't I get out of the monochrome digital timepiece screen?
Q2
When should I use the Timepiece?
Q3
What is Timepiece?
Q4
How do I exit Timepiece?

Altitude Graph

Q1
Why is the altitude displayed by the watch different from the actual altitude?
Q2
Why aren't altitude readings correct even though I am using Periodic GPS Auto Correction for altitude calibration?
Q3
How altitude readings work
Q4
When should I use Periodic GPS Auto Correction?

Barometer Graph

Q1
Why are some sudden pressure changes and locations are not shown on the Barometric Pressure Graph?

Compass

Q1
Why are direction readings incorrect? What does it mean when a clock figure appears on the watch display when I try to take a compass reading?

G-SHOCK MOVE

Q1
When trying to connect to GSW-H1000 with the smartphone app(G-SHOCK MOVE), the message "Scanning..." appears and the connection is not completed.
Q2
 After I pair the GSW-H1000 and G-SHOCK MOVE, the connection fails and I can’t reconnect them.
Q3
 The measurements on the GSW-H1000 differ from those in G-SHOCK MOVE.
Q4
 The GSW-H1000 consumes power more quickly when it is connected to G-SHOCK MOVE.
Q5
 I can’t pair and reconnect the GSW-H1000 and G-SHOCK MOVE.
Q6
 The GSW-H1000 log is not transferred to G-SHOCK MOVE.

Tide Graph

Q1
How do I configure a tide graph port or point setting?
Q2
Why are the low tide time and tide level, and the high tide time and tide level I find in a newspaper or on the web different from those indicated by the watch?
Q3
How are tide calculations performed?

Fish in time

Q1
Why can't I catch any fish during the indicated fishing times?

Sunrise / sunset times

Q1
Why are sunrise and sunset times displayed by the watch different from the information shown in newspapers and online?
Q2
Why don't the sunrise and sunset times of the watch match actual times?

Handling and Care

Q1
Is there anything to remember when putting on or taking off the watch?
Q2
What needs to be done for regular user maintenance?
Q3
Where can I get accessories (tags, packaging)? 
Q4
Are there any handling precautions concerning waterproofing?
Q5
Is there any special handling for resin parts?
Q6
How do I fasten the band to my wrist?
Q7
What should I do when an error code appears on the display?
Q8
Are there any storage precautions?
Q9
What should I do if I am susceptible to skin problems?
Q10
Are there any precautions concerning chemicals?

Charging, Power Supply

Q1
Can I replace the watch's battery?
Q2
How can I keep the battery from running down too quickly?
Q3
Why can't I charge the watch?
Q4
Why won't the watch turn on?
Q5
Why won't the watch charge up to 100%?
Q6
How can I conserve battery power?
Q7
Is there anything to keep in mind if I don't plan to use the watch for some time?
Q8
Are settings lost when battery power goes low?

Using the Watch in Another Country

Q1
What should I be aware of when using this watch in another country?
Q2
Will auto time adjustment be correct in other countries?
Q3
Can Chinese customers purchase the GSW-H1000 in Japan and take it back to China for use?
Q4
Can I use a GSW-H1000 model purchased in China outside of China?

Watch Performance and Specifications

Q1
Why is there no response to tap operations?
Q2
What degree of impact can this watch withstand?
Q3
How long can the watch operate on a full charge?
Q4
What is the operating temperature range of this watch?
Q5
Does magnetism affect the watch?
Q6
What should I do if the inside of the glass becomes fogged?
Q7
What is the back cover made of?
Q8
What is the main part of the watch made of?
Q9
How long does the watch take to achieve a full charge?
Q10
What is there to know about the liquid crystal panel of the watch?
Q11
Why doesn't anything happen when I touch the touch panel or press a button? Why is operation slow?
Q12
What is the band made of?
Q13
What is the accuracy of the watch?
Q14
Does static electricity affect the watch?