Smartphone Link (G-SHOCK Connected etc)

Q15
The app does not start up. (Android) 
A15
Configure the phone settings as follows.
· Select “Remove animations” under “Accessibility” in OS settings. (Android 9 only)
Confirm the ”Remove animations" is OFF.  (Android 9 only)
Touch the app icon for a longer time. → Tap "App info". → Tap "FORCE STOP" and then restart the app.
· Turn OFF developer options. (Android 8 or earlier)
· Clear the app cache.

Note.
Please contact your phone manufacturer or your contracted carrier support directly to change your phone settings.
 

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