Smartphone Link (G-SHOCK Connected etc)

Most Read FAQ Recently Updated FAQ

Q1: Auto time adjustment is not performed.
Q2: I can't pair or reconnect with my smartphone.
Q3: The App crashes and fails on Android OS.
Q4: When I perform time adjustment on the phone, the time on the watch does not match.
Q5: About auto time adjustment
Q6: The connection between the watch and app cuts off.
Q7: The phone battery drains quickly.
Q8: Is it possible not to sound the tone in "Phone Finder"?
Q9: I cannot connect after upgrading.
Q10: App functions (auto time adjustment, phone finder, etc.) do not work after turning the phone power OFF and ON.
Q11: 3D maps are slow to appear (3D maps are not appeared).
Q12: What is Accurate Time System?
Q13: Can I connect multiple watches to one phone?
Q14: Even when I perform an operation on my phone, it is not reflected on my watch.
Q15: After migrating from the Connected app to CASIO WATCHES app, pairing is not possible.
Q16: The app does not start up. (Android)
Q17: There is a time lag between the times of radio reception, GPS reception, and Bluetooth.
Q18: Radio reception is not possible for models that have a time adjustment function via radio reception or phone link.
Q19: I cannot press the "OK" button on the "Terms of Use" screen when installing the app.
Q20: Does the CASIO WATCHES app support to link with external app?
Q21: CASIO WATCHES App Requirements
Q22: Cannot operate music applications via GBA-400+ App
Q23: The "My Page" screen of the CASIO WATCHES app does not change from the loading display.
Q24: (CASIO WATCHES)When multiple watches are registered and switched for use in the app, how is the Lifelog displayed?
Q25: (CASIO WATCHES)The exercise intensity is no longer displayed on the step graph in the lifelog.
Q26: (CASIO WATCHES)The values in the lifelog displayed on the app are different from the values displayed yesterday.
Q27: (CASIO WATCHES)The values in the lifelog displayed on the watch and the app do not match.
Q28: [CASIO WATCHES]When I try to update the software on my watch, I get the message "Please ensure your watch is sufficiently charged before beginning the software update."
Q29: I opened the status bar (notification display area) at the top of the screen of my Android smartphone and tapped the "Terminate Link" button on the app*.
Will I no longer be able to connect to the watch?

*CASIO WATCHES,G-SHOCK MOVE
Q30: CASIO WATCHES,G-SHOCK MOVE app
When I operate the watch to start recording, the following message appears on the smartphone's status bar (notification display area): "No location information has been. To link with your watch, press the “Initiate Link” button."
Q31: What is "BADGE COLLECTION"?
Q32: G-SHOCK MOVE App Requirements