General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- What types of memory cards are supported?
- Q3
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q4
- The monitor screen display image can be flipped vertically?
- Q5
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q6
- How can I shoot from an angle above my head?
- Q7
- Can I edit the recording date and time of an image?
- Q8
- How do you return to the REC mode from the PLAY mode?
- Q9
- What is the difference between the two shutter types?
- Q10
- How can I display an image recorded and saved in RAW image data format?
- Q11
- Can images I shoot be stored as RAW or TIFF format data?
- Q12
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q13
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q14
- Can I turn display information on and off ?
- Q15
- Can I use an UHS-I standard memory card with this camera?
- Q16
- Why are there horizontal bands in the images I shoot?
- Q17
- How can I enable the ECO Mode?
Snap shot
- Q1
- What recording functions can be assigned to the front shutter button?
- Q2
- Can I use the self-timer when shooting a self-portrait?
- Q3
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q4
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q5
- What is the difference between optical zoom and other different types of zoom?
- Q6
- What can I do with tracking function?
- Q7
- Does the camera have a Make-up Mode and Landscape Mode?
- Q8
- Is there any way to enable simple access to functions I often use?
- Q9
- What can I do with the Custom Shot?
- Q10
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q11
- What can I do with Premium Auto PRO?
- Q12
- What is the resolution and image size when digital zoom is being used?
- Q13
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q14
- Why are there white spots in some of my images when I use the flash?
- Q15
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q16
- Can I rotate images on the monitor screen after I shoot them?
- Q17
- Can't I configure focus mode, Metering, and other settings?
- Q18
- Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q19
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q20
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q21
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q22
- What can I do with the Best Shot Mode?
- Q23
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q24
- Does this camera have a macro mode?
- Q25
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q26
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q27
- Why do some images recorded with flash come out looking a little dark?
- Q28
- Why are my flash images out of focus?
- Q29
- What is the difference between the "Anti-Shake Functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q30
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q31
- Why can't I shoot a single snapshots?
- Q32
- What can I do with the "Create folder"?
Continuous
- Q1
- What can I do with the AF-CS?
- Q2
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q3
- What types of continuous shutter are provided?
- Q4
- What is the difference between High Speed CS and Prerecord CS?
- Q5
- How much time is required for shooting consecutive images with High-speed CS?
- Q6
- How many images can you specify for recording with Prerecord CS?
- Q7
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q8
- Can all of the images in a CS group be printed on a single sheet?
- Q9
- Can I use Premium Auto PRO together with High Speed CS?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Time Lapse"?
- Q2
- What can I do with Interval Shot?
- Q3
- What can I do with the "Motion Shutter"?
- Q4
- What can I do with the Art Shot?
- Q5
- What should I do to get good results with Wide Shot?
- Q6
- How do I return Time Lapse or Interval Shot settings to their initial factory defaults?
- Q7
- Why can't I seem to get good results with the Blurred Background effect?
- Q8
- What can I do with the HDR and HDR Art?
- Q9
- What can I do with the Wide Shot?
- Q10
- What can I do with the All-in-Focus Macro?
- Q11
- What can I do with Triple Shot?
- Q12
- Can I specify the Slide Panorama slide direction?
- Q13
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q14
- Why can't I shoot Slide Panorama image?
- Q15
- What can I do with the Slide Panorama?
- Q16
- What can I do with Selfie Art?
- Q17
- What can I do with the Blurred Background?
- Q18
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q19
- Can Motion Shutter Mode settings or the location of the on-screen motion detection icon?
- Q20
- Can a save an image I recorded with HDR Art as a normal image?
- Q21
- How do I deactivate Motion Shutter?
Special Playback Functions
- Q1
- What can I do with Highlight Movie?
- Q2
- What can I do with Highlight Photo?
- Q3
- What can I do with Highlight Score?
Movie
- Q1
- If I want to play back a movie on a computer, what type of computer do I need?
- Q2
- Can I record movies using HDR, Art Shot, Selfie Art and Premium Auto PRO?
- Q3
- What should I do if I am having problems recording High-speed (HS) movies?
- Q4
- Does this camera support Snapshot in Movie?
- Q5
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q6
- How can I play a movie recorded with the HS mode?
- Q7
- What is the maximum continuous movie recording time (capacity)?
- Q8
- What types of movie modes are provided?
- Q9
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q10
- What can I do with the movie editing functions of this camera?
- Q11
- Can I use zoom when recording a movie?
- Q12
- What can I do to reduce wind noise when recording a movie?
- Q13
- What types of HS modes are available?
- Q14
- Are there any special conditions when using a memory card for recording movies?
- Q15
- Can movies be shot at macro distances?
- Q16
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q17
- Can I cut still images out of a movie I recorded in the HS mode?
- Q18
- Can multiple movies be merged into a single movie?
- Q19
- Can Anti Shake be used during movie recording?
- Q20
- What focusing options are available for movie recording?
- Q21
- What can I do with Prerecord Movie?
- Q22
- Why can't I record movies (FHD, STD)?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- Does the camera have a voice recording feature?
- Q3
- What audio file types are supported for slideshow background music?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- Does the camera support Exif Print?
- Q2
- Is this model PictBridge compatible?
- Q3
- Can I view snapshots and movies I record on a TV?
- Q4
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q5
- Can I use my computer to view images in the camera's built-in memory?
- Q6
- Does this camera support Hi-Speed USB protocol?
- Q7
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q8
- Why won't a CS image playback after I return it to the camera from a computer?
- Q9
- Can the camera be used as a PC camera?
- Q10
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q11
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- How do I configure wireless settings?
- Q2
- Are you operating the camera from a remote location?
(Remote Capture (Shoot with phone)) - Q3
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q4
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image) - Q5
- What can I do with a wireless functions?
- Q6
- What can I do with "Auto Send"?
- Q7
- What can I do with "One Time Share"?
- Q8
- Can I add location information to recorded images?
- Q9
- Can I change the camera password for wireless LAN connection?
- Q10
- What is the data rate and range for wireless communication?
- Q11
- Why can't I upload images to a social networking service?
- Q12
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q13
- Why don't any of the wireless functions (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q14
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q15
- What is required to use the wireless function?
- Q16
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q17
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q18
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q19
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q20
- How do I disable Auto Send of images from the camera to a smartphone?
- Q21
- Why are the images I send not saved on the send destination?
- Q22
- Is "Communication stopped." displayed?
- Q23
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q24
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q25
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q26
- Can the wireless communication setting be turned on or off on the camera?
- Q27
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q28
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q29
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q30
- What Bluetooth and wireless LAN (Wi-Fi) standards are supported.
When things don't go right...
- Q1
- Images I shoot are out of focus.
- Q2
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q3
- Why can't I change the "HDMI Output" setting?
- Q4
- Subjects are too dark when shooting images in a seashore or ski area.
- Q5
- Power does not turn on.
- Q6
- There is digital noise in images.
- Q7
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
- Q8
- Night shots come out bad.
- Q9
- Image is not recorded when the shutter button is pressed.
- Q10
- Why does the zoom factor seem to change suddenly?
- Q11
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q12
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q13
- Movie recording suddenly stops.
- Q14
- Why does the date and time setting screen appear when I turn on the camera?
- Q15
- Is there any problem when the battery and/or camera becomes warm?
- Q16
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q17
- The flash does not fire.
- Q18
- Though available lighting is bright, the faces of people in the image are dark.
- Q19
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q20
- The camera suddenly powers down.
- Q21
- Why can't I charge the battery or perform USB data communication?
- Q22
- Why doesn't the self-timer work?
- Q23
- Camera powers down during Self-timer countdown.
- Q24
- The monitor screen goes blank and camera operation becomes disabled.
- Q25
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q26
- Why are there breaks in the image and/or audio when I play back a movie?
- Q27
- A file cannot be deleted.
- Q28
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q29
- Why is battery life shorter than what is indicated in the User's Guide?
- Q30
- Why doesn't the focus frame appear on the monitor screen?
- Q31
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q32
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q33
- Why can't I view images I know I have recorded?
- Q34
- A recorded image was not saved.
- Q35
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q36
- Images are not displayed.
- Q37
- Buttons are not responsive right after the power has been turned on.
- Q38
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q39
- The messages on the display are in the wrong language.
- Q40
- Images cannot be transferred over a USB connection.
- Q41
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?