General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- Can images I shoot be stored as RAW or TIFF format data?
- Q3
- How can I enable the ECO Mode?
- Q4
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q5
- What types of memory cards are supported?
- Q6
- Can I edit the recording date and time of an image?
- Q7
- How can I display an image recorded and saved in RAW image data format?
- Q8
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q9
- What is the difference between the two shutter types?
- Q10
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q11
- Can I use an UHS-I standard memory card with this camera?
- Q12
- Why are there horizontal bands in the images I shoot?
- Q13
- The monitor screen display image can be flipped vertically?
- Q14
- Can I turn display information on and off ?
- Q15
- How do you return to the REC mode from the PLAY mode?
- Q16
- How can I shoot from an angle above my head?
- Q17
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q3
- What can I do with the Best Shot Mode?
- Q4
- Can I use the self-timer when shooting a self-portrait?
- Q5
- Is there any way to enable simple access to functions I often use?
- Q6
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q7
- Does the camera have a Make-up Mode and Landscape Mode?
- Q8
- What recording functions can be assigned to the front shutter button?
- Q9
- What can I do with Premium Auto PRO?
- Q10
- Why are my flash images out of focus?
- Q11
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q12
- Can I rotate images on the monitor screen after I shoot them?
- Q13
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q14
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q15
- What can I do with tracking function?
- Q16
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q17
- What is the resolution and image size when digital zoom is being used?
- Q18
- What can I do with the Custom Shot?
- Q19
- Why do some images recorded with flash come out looking a little dark?
- Q20
- Does this camera have a macro mode?
- Q21
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q22
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q23
- What is the difference between the "Anti-Shake Functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q24
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q25
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q26
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q27
- Can't I configure focus mode, Metering, and other settings?
- Q28
- Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q29
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q30
- Why can't I shoot a single snapshots?
- Q31
- What can I do with the "Create folder"?
- Q32
- Why are there white spots in some of my images when I use the flash?
Continuous
- Q1
- What can I do with the AF-CS?
- Q2
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q3
- What types of continuous shutter are provided?
- Q4
- What is the difference between High Speed CS and Prerecord CS?
- Q5
- Can I use Premium Auto PRO together with High Speed CS?
- Q6
- Can all of the images in a CS group be printed on a single sheet?
- Q7
- How many images can you specify for recording with Prerecord CS?
- Q8
- How much time is required for shooting consecutive images with High-speed CS?
- Q9
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Motion Shutter"?
- Q2
- What can I do with the "Time Lapse"?
- Q3
- What can I do with Interval Shot?
- Q4
- What can I do with Wide View Photo?
- Q5
- What can I do with the L/R Flip Shot?
- Q6
- What can I do with the Art Shot?
- Q7
- Why can't I shoot Slide Panorama image?
- Q8
- What can I do with the Wide Shot?
- Q9
- What can I do with Triple Shot?
- Q10
- How do I deactivate Motion Shutter?
- Q11
- Can I specify the Slide Panorama slide direction?
- Q12
- What can I do with the Slide Panorama?
- Q13
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q14
- What can I do with the Blurred Background?
- Q15
- What can I do with Selfie Art?
- Q16
- How do I return Time Lapse or Interval Shot settings to their initial factory defaults?
- Q17
- Can a save an image I recorded with HDR Art as a normal image?
- Q18
- What can I do with the HDR and HDR Art?
- Q19
- Why can't I seem to get good results with the Blurred Background effect?
- Q20
- What can I do with the All-in-Focus Macro?
- Q21
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q22
- What should I do to get good results with Wide Shot?
- Q23
- Can Motion Shutter Mode settings or the location of the on-screen motion detection icon?
Special Playback Functions
- Q1
- What can I do with Highlight Movie?
- Q2
- What can I do with Highlight Score?
- Q3
- What can I do with Highlight Photo?
Movie
- Q1
- Does this camera support Snapshot in Movie?
- Q2
- What types of HS modes are available?
- Q3
- What is the maximum continuous movie recording time (capacity)?
- Q4
- If I want to play back a movie on a computer, what type of computer do I need?
- Q5
- Can I record movies using HDR, Art Shot, Selfie Art and Premium Auto PRO?
- Q6
- How can I play a movie recorded with the HS mode?
- Q7
- What can I do with the movie editing functions of this camera?
- Q8
- What types of movie modes are provided?
- Q9
- Why can't I record movies (FHD, STD)?
- Q10
- Can Anti Shake be used during movie recording?
- Q11
- Can I use zoom when recording a movie?
- Q12
- What focusing options are available for movie recording?
- Q13
- Are there any special conditions when using a memory card for recording movies?
- Q14
- Can movies be shot at macro distances?
- Q15
- What can I do with Prerecord Movie?
- Q16
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q17
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q18
- Can multiple movies be merged into a single movie?
- Q19
- What should I do if I am having problems recording High-speed (HS) movies?
- Q20
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q21
- Can I cut still images out of a movie I recorded in the HS mode?
- Q22
- What can I do to reduce wind noise when recording a movie?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- Does the camera have a voice recording feature?
- Q3
- What audio file types are supported for slideshow background music?
Power Requirements
- Q1
- What is the life of the batteries that come with the camera?
- Q2
- How can I charge the camera's battery?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q2
- Is this model PictBridge compatible?
- Q3
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q4
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q5
- Can I view snapshots and movies I record on a TV?
- Q6
- Does this camera support Hi-Speed USB protocol?
- Q7
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q8
- Can I use my computer to view images in the camera's built-in memory?
- Q9
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q10
- Why won't a CS image playback after I return it to the camera from a computer?
- Q11
- Can the camera be used as a PC camera?
- Q12
- Does the camera support Exif Print?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- How do I configure wireless settings?
- Q2
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image) - Q3
- What can I do with "One Time Share"?
- Q4
- Are you operating the camera from a remote location?
(Remote Capture (Shoot with phone)) - Q5
- What can I do with "Auto Send"?
- Q6
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q7
- Why don't any of the wireless functions (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q8
- What can I do with a wireless functions?
- Q9
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q10
- What is required to use the wireless function?
- Q11
- How do I disable Auto Send of images from the camera to a smartphone?
- Q12
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q13
- Why are the images I send not saved on the send destination?
- Q14
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q15
- Can the wireless communication setting be turned on or off on the camera?
- Q16
- What Bluetooth and wireless LAN (Wi-Fi) standards are supported.
- Q17
- Is "Communication stopped." displayed?
- Q18
- Can I change the camera password for wireless LAN connection?
- Q19
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q20
- Can I add location information to recorded images?
- Q21
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q22
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q23
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q24
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q25
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q26
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q27
- What is the data rate and range for wireless communication?
- Q28
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q29
- Why can't I upload images to a social networking service?
- Q30
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
When things don't go right...
- Q1
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q2
- Images I shoot are out of focus.
- Q3
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q4
- Is there any problem when the battery and/or camera becomes warm?
- Q5
- Images cannot be transferred over a USB connection.
- Q6
- Why can't I view images I know I have recorded?
- Q7
- The messages on the display are in the wrong language.
- Q8
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q9
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q10
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
- Q11
- Images are not displayed.
- Q12
- Subjects are too dark when shooting images in a seashore or ski area.
- Q13
- The flash does not fire.
- Q14
- The camera suddenly powers down.
- Q15
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q16
- Why can't I charge the battery or perform USB data communication?
- Q17
- Why can't I change the "HDMI Output" setting?
- Q18
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q19
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q20
- A file cannot be deleted.
- Q21
- Image is not recorded when the shutter button is pressed.
- Q22
- Power does not turn on.
- Q23
- Why are there breaks in the image and/or audio when I play back a movie?
- Q24
- The monitor screen goes blank and camera operation becomes disabled.
- Q25
- Why does the date and time setting screen appear when I turn on the camera?
- Q26
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q27
- Why doesn't the focus frame appear on the monitor screen?
- Q28
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q29
- Movie recording suddenly stops.
- Q30
- There is digital noise in images.
- Q31
- Camera powers down during Self-timer countdown.
- Q32
- Buttons are not responsive right after the power has been turned on.
- Q33
- Night shots come out bad.
- Q34
- A recorded image was not saved.
- Q35
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q36
- Though available lighting is bright, the faces of people in the image are dark.
- Q37
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q38
- Why doesn't the self-timer work?
- Q39
- Why is battery life shorter than what is indicated in the User's Guide?
- Q40
- Why does the zoom factor seem to change suddenly?
- Q41
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?
