General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- The monitor screen display image can be flipped vertically?
- Q3
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q4
- What types of memory cards are supported?
- Q5
- How can I shoot from an angle above my head?
- Q6
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q7
- Can I edit the recording date and time of an image?
- Q8
- Can images I shoot be stored as RAW or TIFF format data?
- Q9
- How do you return to the REC mode from the PLAY mode?
- Q10
- What is the difference between the two shutter types?
- Q11
- How can I display an image recorded and saved in RAW image data format?
- Q12
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q13
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q14
- Can I turn display information on and off ?
- Q15
- Can I use an UHS-I standard memory card with this camera?
- Q16
- How can I enable the ECO Mode?
- Q17
- Why are there horizontal bands in the images I shoot?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- What recording functions can be assigned to the front shutter button?
- Q3
- Can I use the self-timer when shooting a self-portrait?
- Q4
- What can I do with the Custom Shot?
- Q5
- Is there any way to enable simple access to functions I often use?
- Q6
- Does the camera have a Make-up Mode and Landscape Mode?
- Q7
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q8
- What can I do with Premium Auto PRO?
- Q9
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q10
- What can I do with tracking function?
- Q11
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q12
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q13
- What is the resolution and image size when digital zoom is being used?
- Q14
- Why are there white spots in some of my images when I use the flash?
- Q15
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q16
- Can I rotate images on the monitor screen after I shoot them?
- Q17
- Can't I configure focus mode, Metering, and other settings?
- Q18
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q19
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q20
- Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q21
- Does this camera have a macro mode?
- Q22
- What can I do with the Best Shot Mode?
- Q23
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q24
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q25
- What is the difference between the "Anti-Shake Functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q26
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q27
- Why do some images recorded with flash come out looking a little dark?
- Q28
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q29
- Why are my flash images out of focus?
- Q30
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q31
- Why can't I shoot a single snapshots?
- Q32
- What can I do with the "Create folder"?
Continuous
- Q1
- What can I do with the AF-CS?
- Q2
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q3
- What types of continuous shutter are provided?
- Q4
- What is the difference between High Speed CS and Prerecord CS?
- Q5
- How much time is required for shooting consecutive images with High-speed CS?
- Q6
- How many images can you specify for recording with Prerecord CS?
- Q7
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q8
- Can all of the images in a CS group be printed on a single sheet?
- Q9
- Can I use Premium Auto PRO together with High Speed CS?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Motion Shutter"?
- Q2
- What can I do with Interval Shot?
- Q3
- What can I do with the "Time Lapse"?
- Q4
- What can I do with the Art Shot?
- Q5
- How do I return Time Lapse or Interval Shot settings to their initial factory defaults?
- Q6
- What should I do to get good results with Wide Shot?
- Q7
- What can I do with the All-in-Focus Macro?
- Q8
- Why can't I seem to get good results with the Blurred Background effect?
- Q9
- What can I do with the HDR and HDR Art?
- Q10
- What can I do with the Wide Shot?
- Q11
- What can I do with Triple Shot?
- Q12
- Can I specify the Slide Panorama slide direction?
- Q13
- What can I do with Selfie Art?
- Q14
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q15
- Why can't I shoot Slide Panorama image?
- Q16
- What can I do with the Slide Panorama?
- Q17
- What can I do with the Blurred Background?
- Q18
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q19
- Can Motion Shutter Mode settings or the location of the on-screen motion detection icon?
- Q20
- Can a save an image I recorded with HDR Art as a normal image?
- Q21
- How do I deactivate Motion Shutter?
Special Playback Functions
- Q1
- What can I do with Highlight Movie?
- Q2
- What can I do with Highlight Photo?
- Q3
- What can I do with Highlight Score?
Movie
- Q1
- Can I record movies using HDR, Art Shot, Selfie Art and Premium Auto PRO?
- Q2
- If I want to play back a movie on a computer, what type of computer do I need?
- Q3
- What types of HS modes are available?
- Q4
- Does this camera support Snapshot in Movie?
- Q5
- What should I do if I am having problems recording High-speed (HS) movies?
- Q6
- What types of movie modes are provided?
- Q7
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q8
- How can I play a movie recorded with the HS mode?
- Q9
- What is the maximum continuous movie recording time (capacity)?
- Q10
- What can I do with the movie editing functions of this camera?
- Q11
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q12
- Can I use zoom when recording a movie?
- Q13
- What can I do to reduce wind noise when recording a movie?
- Q14
- Are there any special conditions when using a memory card for recording movies?
- Q15
- Can movies be shot at macro distances?
- Q16
- Can multiple movies be merged into a single movie?
- Q17
- Can I cut still images out of a movie I recorded in the HS mode?
- Q18
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q19
- Can Anti Shake be used during movie recording?
- Q20
- What focusing options are available for movie recording?
- Q21
- What can I do with Prerecord Movie?
- Q22
- Why can't I record movies (FHD, STD)?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I view snapshots and movies I record on a TV?
- Q2
- Does the camera support Exif Print?
- Q3
- Is this model PictBridge compatible?
- Q4
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q5
- Can I use my computer to view images in the camera's built-in memory?
- Q6
- Does this camera support Hi-Speed USB protocol?
- Q7
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q8
- Why won't a CS image playback after I return it to the camera from a computer?
- Q9
- Can the camera be used as a PC camera?
- Q10
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q11
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image) - Q2
- How do I configure wireless settings?
- Q3
- Are you operating the camera from a remote location?
(Remote Capture (Shoot with phone)) - Q4
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q5
- What can I do with "One Time Share"?
- Q6
- What can I do with a wireless functions?
- Q7
- What can I do with "Auto Send"?
- Q8
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q9
- Can I add location information to recorded images?
- Q10
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q11
- Can I change the camera password for wireless LAN connection?
- Q12
- Why don't any of the wireless functions (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q13
- What is the data rate and range for wireless communication?
- Q14
- Why can't I upload images to a social networking service?
- Q15
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q16
- What is required to use the wireless function?
- Q17
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q18
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q19
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q20
- Is "Communication stopped." displayed?
- Q21
- Why are the images I send not saved on the send destination?
- Q22
- How do I disable Auto Send of images from the camera to a smartphone?
- Q23
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q24
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q25
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q26
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q27
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q28
- Can the wireless communication setting be turned on or off on the camera?
- Q29
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q30
- What Bluetooth and wireless LAN (Wi-Fi) standards are supported.
When things don't go right...
- Q1
- Images I shoot are out of focus.
- Q2
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q3
- Subjects are too dark when shooting images in a seashore or ski area.
- Q4
- There is digital noise in images.
- Q5
- Why can't I change the "HDMI Output" setting?
- Q6
- Power does not turn on.
- Q7
- The monitor screen goes blank and camera operation becomes disabled.
- Q8
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
- Q9
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q10
- Night shots come out bad.
- Q11
- Why does the date and time setting screen appear when I turn on the camera?
- Q12
- Image is not recorded when the shutter button is pressed.
- Q13
- Why does the zoom factor seem to change suddenly?
- Q14
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q15
- Why can't I charge the battery or perform USB data communication?
- Q16
- The flash does not fire.
- Q17
- Movie recording suddenly stops.
- Q18
- Is there any problem when the battery and/or camera becomes warm?
- Q19
- Though available lighting is bright, the faces of people in the image are dark.
- Q20
- The camera suddenly powers down.
- Q21
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q22
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q23
- Why can't I view images I know I have recorded?
- Q24
- Why doesn't the self-timer work?
- Q25
- Camera powers down during Self-timer countdown.
- Q26
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q27
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q28
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q29
- Why is battery life shorter than what is indicated in the User's Guide?
- Q30
- Why are there breaks in the image and/or audio when I play back a movie?
- Q31
- A file cannot be deleted.
- Q32
- Why doesn't the focus frame appear on the monitor screen?
- Q33
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q34
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q35
- A recorded image was not saved.
- Q36
- Buttons are not responsive right after the power has been turned on.
- Q37
- Images are not displayed.
- Q38
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q39
- The messages on the display are in the wrong language.
- Q40
- Images cannot be transferred over a USB connection.
- Q41
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?
