General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- Can images I shoot be stored as RAW or TIFF format data?
- Q3
- What types of memory cards are supported?
- Q4
- How do you return to the REC mode from the PLAY mode?
- Q5
- How can I enable the ECO Mode?
- Q6
- What is the difference between the two shutter types?
- Q7
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q8
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q9
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q10
- How can I shoot from an angle above my head?
- Q11
- Can I use an UHS-I standard memory card with this camera?
- Q12
- Can I edit the recording date and time of an image?
- Q13
- Can I turn display information on and off ?
- Q14
- Why are there horizontal bands in the images I shoot?
- Q15
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q16
- The monitor screen display image can be flipped vertically?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- What can I do with the Best Shot Mode?
- Q3
- What can I do with the "Create folder"?
- Q4
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q5
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q6
- What recording functions can be assigned to the front shutter button?
- Q7
- What can I do with Premium Auto PRO?
- Q8
- Does this camera have a macro mode?
- Q9
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q10
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q11
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q12
- Does the camera have a Make-up Mode and Landscape Mode?
- Q13
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q14
- Is there anything I need to keep in mind when using HDR Art, or the BEST SHOT Multi SR Zoom, HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q15
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q16
- Why is the image blurry when I have Anti Shake functions enabled and use the camera on a tripod or table top?
- Q17
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q18
- Why are my flash images out of focus?
- Q19
- Why are there white spots in some of my images when I use the flash?
- Q20
- Can't I configure focus mode, Metering, and other settings?
- Q21
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q22
- Why can't I shoot a single snapshots?
- Q23
- Can I rotate images on the monitor screen after I shoot them?
- Q24
- What is the difference between the "Anti Shake functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q25
- What is the resolution and image size when digital zoom is being used?
- Q26
- What can I do with tracking function?
- Q27
- Is there any way to enable simple access to functions I often use?
- Q28
- Why do some images recorded with flash come out looking a little dark?
- Q29
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q30
- What can I do with Quick Collage?
Continuous
- Q1
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q2
- What can I do with the AF-CS?
- Q3
- Can I use Premium Auto PRO together with High Speed CS?
- Q4
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q5
- What is the difference between High Speed CS and Prerecord CS?
- Q6
- Can all of the images in a CS group be printed on a single sheet?
- Q7
- How much time is required for shooting consecutive images with High-speed CS?
- Q8
- What types of continuous shutter are provided?
- Q9
- How many images can you specify for recording with Prerecord CS?
Other Special-purpose Recording Features
- Q1
- What can I do with the Art Shot?
- Q2
- What can I do with the "Motion Shutter"?
- Q3
- What can I do with Triple Shot?
- Q4
- What can I do with the Slide Panorama?
- Q5
- What can I do with Selfie Art?
- Q6
- What can I do with the All-in-Focus Macro?
- Q7
- Can a save an image I recorded with HDR Art as a normal image?
- Q8
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q9
- What can I do with the HDR and HDR Art?
- Q10
- How do I return Time Lapse settings to their initial factory defaults?
- Q11
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q12
- What can I do with the Blurred Background?
- Q13
- Why can't I seem to get good results with the Blurred Background effect?
- Q14
- Can Motion Shutter settings or the location of the on-screen motion detection icon?
- Q15
- What should I do to get good results with Wide Shot?
- Q16
- What can I do with the "Time Lapse"?
- Q17
- What can I do with the Wide Shot?
- Q18
- Why can't I shoot Slide Panorama image?
- Q19
- Can I specify the Slide Panorama slide direction?
- Q20
- How do I deactivate Motion Shutter?
Movie
- Q1
- Can Anti Shake be used during movie recording?
- Q2
- What focusing options are available for movie recording?
- Q3
- What types of HS modes are available?
- Q4
- Can multiple movies be merged into a single movie?
- Q5
- What can I do with the movie editing functions of this camera?
- Q6
- What is the maximum continuous movie recording time (capacity)?
- Q7
- What types of movie modes are provided?
- Q8
- What should I do if I am having problems recording High-speed (HS) movies?
- Q9
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
- Q10
- Can movies be shot at macro distances?
- Q11
- Can I use zoom when recording a movie?
- Q12
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q13
- Are there any special conditions when using a memory card for recording movies?
- Q14
- If I want to play back a movie on a computer, what type of computer do I need?
- Q15
- What can I do with Prerecord Movie?
- Q16
- How can I play a movie recorded with the HS mode?
- Q17
- Can I cut still images out of a movie I recorded in the HS mode?
- Q18
- Why can't I record movies (FHD, STD)?
- Q19
- What can I do to reduce wind noise when recording a movie?
- Q20
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q21
- Does this camera support Snapshot in Movie?
- Q22
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q2
- Can I view snapshots and movies I record on a TV?
- Q3
- Why won't a CS image playback after I return it to the camera from a computer?
- Q4
- Can I use my computer to view images in the camera's built-in memory?
- Q5
- Does the camera support Exif Print?
- Q6
- Can the camera be used as a PC camera?
- Q7
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q8
- Is this model PictBridge compatible?
- Q9
- Does this camera support Hi-Speed USB protocol?
- Q10
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q11
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- How do I configure wireless settings?
- Q2
- What can I do with "Quick Send"?
- Q3
- Are you operating the camera from a remote location?
(Shoot with phone) - Q4
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image)
- Q5
- What can I do with a wireless LAN functions?
- Q6
- Why don't any of the wireless function (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q7
- What can I do with "Auto Send"?
- Q8
- What is required to use the wireless LAN function?
- Q9
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q10
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q11
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q12
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q13
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q14
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q15
- What is the data rate and range for wireless communication?
- Q16
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q17
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q18
- What wireless LAN standard applies?
- Q19
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q20
- Can I add location information to recorded images?
- Q21
- Is "Communication stopped." displayed?
- Q22
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q23
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q24
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q25
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q26
- How do I disable Auto Send of images from the camera to a smartphone?
- Q27
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q28
- Can I change the camera password for wireless LAN connection?
- Q29
- Why can't I upload images to a social networking service?
- Q30
- Why are the images I send not saved on the send destination?
When things don't go right...
- Q1
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q2
- Why can't I change the "HDMI Output" setting?
- Q3
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q4
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q5
- Why can't I charge the battery or perform USB data communication?
- Q6
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q7
- Movie recording suddenly stops.
- Q8
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q9
- A recorded image was not saved.
- Q10
- The messages on the display are in the wrong language.
- Q11
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q12
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
- Q13
- Is there any problem when the battery and/or camera becomes warm?
- Q14
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q15
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q16
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q17
- Camera powers down during Self-timer countdown.
- Q18
- Why doesn't the focus frame appear on the monitor screen?
- Q19
- Why can't I view images I know I have recorded?
- Q20
- Why is battery life shorter than what is indicated in the User's Guide?
- Q21
- Power does not turn on.
- Q22
- Images I shoot are out of focus.
- Q23
- Why are there breaks in the image and/or audio when I play back a movie?
- Q24
- Buttons are not responsive right after the power has been turned on.
- Q25
- Images are not displayed.
- Q26
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q27
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q28
- Subjects are too dark when shooting images in a seashore or ski area.
- Q29
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q30
- Why does the date and time setting screen appear when I turn on the camera?
- Q31
- Night shots come out bad.
- Q32
- There is digital noise in images.
- Q33
- Though available lighting is bright, the faces of people in the image are dark.
- Q34
- Image is not recorded when the shutter button is pressed.
- Q35
- Images cannot be transferred over a USB connection.
- Q36
- Why doesn't the self-timer work?
- Q37
- The camera suddenly powers down.
- Q38
- The flash does not fire.
- Q39
- A file cannot be deleted.
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?