General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- How can I enable the ECO Mode?
- Q3
- How do you return to the REC mode from the PLAY mode?
- Q4
- Can images I shoot be stored as RAW or TIFF format data?
- Q5
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q6
- What types of memory cards are supported?
- Q7
- What is the difference between the two shutter types?
- Q8
- Can I use an UHS-I standard memory card with this camera?
- Q9
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q10
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q11
- Can I edit the recording date and time of an image?
- Q12
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q13
- The monitor screen display image can be flipped vertically?
- Q14
- Can I turn display information on and off ?
- Q15
- Why are there horizontal bands in the images I shoot?
- Q16
- How can I shoot from an angle above my head?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q3
- Can I rotate images on the monitor screen after I shoot them?
- Q4
- What can I do with the Best Shot Mode?
- Q5
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q6
- What recording functions can be assigned to the front shutter button?
- Q7
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q8
- Is there any way to enable simple access to functions I often use?
- Q9
- What can I do with the "Create folder"?
- Q10
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q11
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q12
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q13
- Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q14
- Does the camera have a Make-up Mode and Landscape Mode?
- Q15
- What is the resolution and image size when digital zoom is being used?
- Q16
- Does this camera have a macro mode?
- Q17
- Why can't I shoot a single snapshots?
- Q18
- Why do some images recorded with flash come out looking a little dark?
- Q19
- What can I do with the Custom Shot?
- Q20
- What can I do with Premium Auto PRO?
- Q21
- Why are there white spots in some of my images when I use the flash?
- Q22
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q23
- Why are my flash images out of focus?
- Q24
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q25
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q26
- What can I do with tracking function?
- Q27
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q28
- What is the difference between the "Anti-Shake Functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q29
- Can't I configure focus mode, Metering, and other settings?
- Q30
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q31
- What can I do with Quick Collage?
- Q32
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Continuous
- Q1
- What types of continuous shutter are provided?
- Q2
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q3
- How much time is required for shooting consecutive images with High-speed CS?
- Q4
- How many images can you specify for recording with Prerecord CS?
- Q5
- What is the difference between High Speed CS and Prerecord CS?
- Q6
- Can all of the images in a CS group be printed on a single sheet?
- Q7
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q8
- What can I do with the AF-CS?
- Q9
- Can I use Premium Auto PRO together with High Speed CS?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Motion Shutter"?
- Q2
- What can I do with Interval Shot?
- Q3
- What can I do with the "Time Lapse"?
- Q4
- How do I return Time Lapse or Interval Shot settings to their initial factory defaults?
- Q5
- Can a save an image I recorded with HDR Art as a normal image?
- Q6
- What can I do with the HDR and HDR Art?
- Q7
- What can I do with the Art Shot?
- Q8
- What can I do with the Blurred Background?
- Q9
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q10
- Can Motion Shutter Mode settings or the location of the on-screen motion detection icon?
- Q11
- What can I do with the Slide Panorama?
- Q12
- Why can't I seem to get good results with the Blurred Background effect?
- Q13
- Why can't I shoot Slide Panorama image?
- Q14
- Can I specify the Slide Panorama slide direction?
- Q15
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q16
- What should I do to get good results with Wide Shot?
- Q17
- What can I do with the Wide Shot?
- Q18
- How do I deactivate Motion Shutter?
- Q19
- What can I do with the All-in-Focus Macro?
- Q20
- What can I do with Triple Shot?
Movie
- Q1
- Can Anti Shake be used during movie recording?
- Q2
- Does this camera support Snapshot in Movie?
- Q3
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q4
- What should I do if I am having problems recording High-speed (HS) movies?
- Q5
- If I want to play back a movie on a computer, what type of computer do I need?
- Q6
- How can I play a movie recorded with the HS mode?
- Q7
- What types of movie modes are provided?
- Q8
- Can I cut still images out of a movie I recorded in the HS mode?
- Q9
- What types of HS modes are available?
- Q10
- What can I do to reduce wind noise when recording a movie?
- Q11
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q12
- Can multiple movies be merged into a single movie?
- Q13
- What is the maximum continuous movie recording time (capacity)?
- Q14
- Can I use zoom when recording a movie?
- Q15
- Are there any special conditions when using a memory card for recording movies?
- Q16
- What focusing options are available for movie recording?
- Q17
- What can I do with the movie editing functions of this camera?
- Q18
- Can movies be shot at macro distances?
- Q19
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q20
- What can I do with Prerecord Movie?
- Q21
- Why can't I record movies (FHD, STD)?
- Q22
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- What is the life of the batteries that come with the camera?
- Q2
- How can I charge the camera's battery?
- Q3
- Can the bundled USB-AC adaptor be used in other countries?
- Q4
- What kind of batteries can I use?
Computer, Communication, Printer, and Other Operations
- Q1
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q2
- Is this model PictBridge compatible?
- Q3
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q4
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q5
- Can I view snapshots and movies I record on a TV?
- Q6
- Why won't a CS image playback after I return it to the camera from a computer?
- Q7
- Does this camera support Hi-Speed USB protocol?
- Q8
- Does the camera support Exif Print?
- Q9
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q10
- Can the camera be used as a PC camera?
- Q11
- Can I use my computer to view images in the camera's built-in memory?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- What can I do with "Quick Send"?
- Q2
- How do I configure wireless settings?
- Q3
- Are you operating the camera from a remote location?
(Remote Capture (Shoot with phone)) - Q4
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image) - Q5
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q6
- What can I do with "Auto Send"?
- Q7
- What is required to use the wireless function?
- Q8
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q9
- What can I do with a wireless functions?
- Q10
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q11
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q12
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q13
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q14
- What Bluetooth and wireless LAN (Wi-Fi) standards are supported.
- Q15
- Why don't any of the wireless function (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q16
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q17
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q18
- Can I add location information to recorded images?
- Q19
- Can I change the camera password for wireless LAN connection?
- Q20
- Can the wireless communication setting be turned on or off on the camera?
- Q21
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q22
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q23
- Why can't I upload images to a social networking service?
- Q24
- Why are the images I send not saved on the send destination?
- Q25
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q26
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q27
- How do I disable Auto Send of images from the camera to a smartphone?
- Q28
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q29
- What is the data rate and range for wireless communication?
- Q30
- Is "Communication stopped." displayed?
When things don't go right...
- Q1
- Images I shoot are out of focus.
- Q2
- Image is not recorded when the shutter button is pressed.
- Q3
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q4
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q5
- Is there any problem when the battery and/or camera becomes warm?
- Q6
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q7
- A recorded image was not saved.
- Q8
- Images cannot be transferred over a USB connection.
- Q9
- Images are not displayed.
- Q10
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q11
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q12
- Power does not turn on.
- Q13
- Camera powers down during Self-timer countdown.
- Q14
- Why can't I view images I know I have recorded?
- Q15
- Subjects are too dark when shooting images in a seashore or ski area.
- Q16
- Why can't I charge the battery or perform USB data communication?
- Q17
- Why is battery life shorter than what is indicated in the User's Guide?
- Q18
- Why doesn't the focus frame appear on the monitor screen?
- Q19
- Night shots come out bad.
- Q20
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q21
- Movie recording suddenly stops.
- Q22
- A file cannot be deleted.
- Q23
- The monitor screen goes blank and camera operation becomes disabled.
- Q24
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q25
- Though available lighting is bright, the faces of people in the image are dark.
- Q26
- There is digital noise in images.
- Q27
- Why can't I change the "HDMI Output" setting?
- Q28
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q29
- The flash does not fire.
- Q30
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q31
- Why are there breaks in the image and/or audio when I play back a movie?
- Q32
- Why does the date and time setting screen appear when I turn on the camera?
- Q33
- The camera suddenly powers down.
- Q34
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q35
- Buttons are not responsive right after the power has been turned on.
- Q36
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q37
- Why doesn't the self-timer work?
- Q38
- The messages on the display are in the wrong language.
- Q39
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q40
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?