General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- Can images I shoot be stored as RAW or TIFF format data?
- Q3
- Why are there horizontal bands in the images I shoot?
- Q4
- What types of memory cards are supported?
- Q5
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q6
- Can I use an UHS-I standard memory card with this camera?
- Q7
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q8
- Why doesn't the remaining memory capacity change after I shoot an image?
- Q9
- Can I turn display information on and off ?
- Q10
- What is the difference between the two shutter types?
- Q11
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q12
- Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
- Q13
- Can I edit the recording date and time of an image?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q3
- Why are my images blurred, even when I use High-speed Best Selection?
- Q4
- Why are there white spots in some of my images when I use the flash?
- Q5
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q6
- What can I do with the Art Shot?
- Q7
- If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q8
- What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
- Q9
- What can I do with ISO High Limit?
- Q10
- What is the resolution and image size when digital zoom is being used?
- Q11
- Why can't I get exactly the shot I want with Lag Correction?
- Q12
- Is there anything I need to keep in mind when using HDR, HDR Art, or Multi SR Zoom, or the BEST SHOT High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, or High Speed Anti Shake scenes?
- Q13
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q14
- Why can't I shoot a single snapshots?
- Q15
- What can I do with the Best Shot Mode?
- Q16
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q17
- Can't I configure focus mode, AF area, and other settings?
- Q18
- Can I rotate images that I recorded while Auto Rotate was turned off?
- Q19
- Can I use 12.5X optical zoom in the macro mode?
- Q20
- What can I do with Premium Auto PRO?
- Q21
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q22
- What can I do with the "Create folder"?
- Q23
- Does the camera have a Make-up Mode and Landscape Mode?
- Q24
- What can I do with tracking function?
- Q25
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q26
- How can I enable the ECO Mode?
- Q27
- Is there any way to easily switch the focus mode between macro, super macro and infinity (∞)?
- Q28
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q29
- What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
- Q30
- Does this camera have a macro mode?
- Q31
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q32
- Is there anything I need to keep in mind when using Premium Auto PRO?
- Q33
- Why don't my images look like the Best Shot Mode sample images?
- Q34
- Why do some images recorded with flash come out looking a little dark?
- Q35
- Why are my flash images out of focus?
Continuous
- Q1
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q2
- How many images can you specify for recording with Prerecord CS?
- Q3
- What types of continuous shutter are provided?
- Q4
- What can I do with the HDR and HDR Art?
- Q5
- What should I do to get good results with Wide Shot?
- Q6
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q7
- What can I do with the Blurred Background?
- Q8
- What can I do with the Wide Shot?
- Q9
- Why can't I seem to get good results with the Blurred Background effect?
- Q10
- What is the difference between High Speed CS and Prerecord CS?
- Q11
- Can I use Premium Auto PRO together with High Speed CS?
- Q12
- Why can't I shoot Wide Shot image?
- Q13
- Why can't I shoot Slide Panorama image?
- Q14
- How much time is required for shooting consecutive images with High-speed CS?
- Q15
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q16
- Can a save an image I recorded with HDR Art as a normal image?
- Q17
- What can I do with the Slide Panorama?
- Q18
- Can I specify the Slide Panorama slide direction?
- Q19
- What types of subjects come out best with HDR Art?
- Q20
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q21
- Can all of the images in a CS group be printed on a single sheet?
Dynamic Photo
- Q1
- How do I use an image I imported to camera memory with Photo Transport as the background for a Dynamic Photo image?
- Q2
- Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
- Q3
- How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
- Q4
- Does this model support creation of Dynamic Photo characters?
- Q5
- Can I insert a character into a movie to create a Dynamic Photo image?
- Q6
- When creating a Dynamic Photo image, can I change the size of the inserted character?
- Q7
- Can I print the image of a stationary subject or moving subject?
- Q8
- Can I print a Dynamic Photo with a moving subject?
- Q9
- What is the playback time of a Dynamic Photo movie?
- Q10
- What type of image can I insert a subject into to create a Dynamic Photo image?
Movie
- Q1
- What types of HS modes are available?
- Q2
- What types of movie modes are provided?
- Q3
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q4
- Can I use HDR Art for movie recording?
- Q5
- If I want to play back a movie on a computer, what type of computer do I need?
- Q6
- Does this camera support Snapshot in Movie?
- Q7
- What is the maximum continuous movie recording time (capacity)?
- Q8
- Can movies be shot at macro distances?
- Q9
- Can a movie be recorded using Premium Auto PRO?
- Q10
- Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
- Q11
- What can I do with Prerecord Movie?
- Q12
- What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
- Q13
- Are there any special conditions when using a memory card for recording movies?
- Q14
- What can I do to reduce wind noise when recording a movie?
- Q15
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q16
- The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
- Q17
- What focusing options are available for movie recording?
- Q18
- Why can't I record movies (FHD, STD)?
- Q19
- Can I cut still images out of a movie I recorded in the HS mode?
- Q20
- Can Anti Shake be used during movie recording?
- Q21
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q22
- What should I do if I am having problems recording High-speed (HS) movies?
- Q23
- How can I play a movie recorded with the HS mode?
- Q24
- Can I use zoom when recording a movie?
Audio Recording and Playback
- Q1
- Can I add audio after recording a movie or snapshot?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Can I record audio along with movies?
- Q4
- Can I use the camera to play back audio I recorded with it?
- Q5
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- Is charging performed during USB data communication with the computer?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
- Q5
- What kind of batteries can I use?
- Q6
- How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I use my computer to view images in the camera's built-in memory?
- Q2
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q3
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q4
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q5
- Can the camera be used as a PC camera?
- Q6
- Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
- Q7
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q8
- Can I view Dynamic Photo images on my computer?
- Q9
- Is use of an HDMI cable supported?
- Q10
- Is there anything I need to keep in mind when using the USB cable to connect the camera directly to
a PictBridge or compatible printer? - Q11
- Is this model PictBridge compatible?
- Q12
- Does this camera support Hi-Speed USB protocol?
- Q13
- Does the camera support Exif Print?
- Q14
- Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
- Q15
- Can I view snapshots and movies I record on a TV?
Bundled Items and Options
- Q1
- Can I attach filters or conversion lenses to this camera model?
- Q2
- Can the camera be mounted onto a tripod?
Eye-Fi
- Q1
- Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent? - Q2
- Can I use an Eye-Fi card out of the box?
- Q3
- Are images transferred by an Eye-Fi card retained in card memory?
- Q4
- What does it mean when the appearance of the Eye-Fi icon change?
- Q5
- What is the range for Eye-Fi communication?
- Q6
- Can I use Eye-Fi communication from a public LAN area?
- Q7
- Are there any restrictions or problems when using an Eye-Fi card as a memory card?
- Q8
- When does Eye-Fi card data communication start?
- Q9
- What should I do if the camera suddenly powers down while image data transfer is in progress?
- Q10
- Why are some images that should have been transferred missing?
- Q11
- Are initial default settings or other settings required to use an Eye-Fi card?
- Q12
- Can I transfer only selected images?
- Q13
- Is there any way I can check on the camera whether an image was sent to another device?
- Q14
- Why doesn't my Eye-Fi card operate correctly?
- Q15
- Where can Eye-Fi card data communication be used?
- Q16
- What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
- Q17
- Can movie data be transferred by an Eye-Fi card?
FlashAir
- Q1
- Why can't I perform FlashAir communication?
Why doesn't the FlashAir icon change from transparent to non-transparent? - Q2
- What does it mean when the appearance of the FlashAir icon change?
- Q3
- Can images from a social networking service (SNS), Picasa, or other online service be uploaded?
- Q4
- Can FlashAir communication settings be configured individually for each image?
- Q5
- Is there anyway to disabled viewing of images on a FlashAir compatible memory card from being viewed on a computer or other device over a wireless LAN connection?
- Q6
- What can I do with FlashAir compatible memory card communication?
- Q7
- Are initial default settings or other settings required to use a FlashAir compatible memory card?
- Q8
- Can I use a FlashAir compatible memory card out of the box?
- Q9
- Is there anyway of knowing on the camera whether the images on a FlashAir compatible memory card are being viewed on a computer or other device over a wireless LAN connection?
- Q10
- Are there any restrictions or problems when using a FlashAir compatible memory card as a memory card?
- Q11
- What is the range for FlashAir communication?
When things don't go right...
- Q1
- The battery does not charge or the back lamp of the camera flashes red.
- Q2
- Why doesn't the focus frame appear on the monitor screen?
- Q3
- Camera powers down during Self-timer countdown.
- Q4
- Images cannot be transferred over a USB connection.
- Q5
- Why doesn't the self-timer work?
- Q6
- Movie recording suddenly stops.
- Q7
- Why can't I select "Off" for the camera's "FlashAir" setting?
- Q8
- Why can't I perform FlashAir communication after formatting a FlashAir compatible memory card?
- Q9
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q10
- Why can't I change the "HDMI Output" setting?
- Q11
- Power does not turn on.
- Q12
- Images are not displayed.
- Q13
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q14
- Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
- Q15
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q16
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q17
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q18
- Buttons are not responsive right after the power has been turned on.
- Q19
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q20
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q21
- A file cannot be deleted.
- Q22
- The image is out of focus during movie recording.
- Q23
- The camera suddenly powers down.
- Q24
- Why can't I view images I know I have recorded?
- Q25
- The subject is out of focus in the recorded image.
- Q26
- There is digital noise in images.
- Q27
- Night shots come out bad.
- Q28
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q29
- Why is battery life shorter than what is indicated in the User's Guide?
- Q30
- Image is not recorded when the shutter button is pressed.
- Q31
- Why doesn't anything happen when I press the REC button while the camera is turned off?
- Q32
- Is there any problem when the battery and/or camera becomes warm?
- Q33
- Why does the camera's back lamp switch between green and red during charging?
- Q34
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q35
- Subjects are too dark when shooting images in a seashore or ski area.
- Q36
- Why does the date and time setting screen appear when I turn on the camera?
- Q37
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q38
- Why are there breaks in the image and/or audio when I play back a movie?
- Q39
- The flash does not fire.
- Q40
- Auto Focus does not focus properly.
- Q41
- A recorded image was not saved.
- Q42
- Though available lighting is bright, the faces of people in the image are dark.
- Q43
- The messages on the display are in the wrong language.
- Q44
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q45
- What should I do if Auto Focus does not focus properly?
Display Messages
- Q1
- Is "This card is not formatted." displayed?
- Q2
- Is "SYSTEM ERROR" displayed?
- Q3
- Is "Card ERROR" displayed?
- Q4
- What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
- Q5
- Is "Cannot register any more files." displayed?
- Q6
- Is "LENS ERROR" displayed?
- Q7
- Is "Printing Error" displayed?
- Q8
- Is "Folder cannot be created." displayed?
- Q9
- Is "Load paper!" displayed?
- Q10
- Is "Connecting to the network" displayed?
- Q11
- Is "Memory Full" displayed?
- Q12
- Is "There are no files." displayed?
- Q13
- Is "This function cannot be used." displayed?
- Q14
- Is "Check connections!" displayed?
- Q15
- Is "Change your computer’s FlashAir settings." displayed?
- Q16
- Is "There are no printing images. Set up DPOF." displayed?
- Q17
- Is "The card is locked." displayed?
- Q18
- Is "There is no image to register." displayed?
- Q19
- Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
- Q20
- Is "Record Error" displayed?
- Q21
- Is "Can not find the file." displayed?
- Q22
- Displayed "RETRY POWER ON"
- Q23
- Is "This file cannot be played." displayed?
