General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- What types of memory cards are supported?
- Q3
- Why are there horizontal bands in the images I shoot?
- Q4
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q5
- Can I use an UHS-I standard memory card with this camera?
- Q6
- Can I edit the recording date and time of an image?
- Q7
- Can images I shoot be stored as RAW or TIFF format data?
- Q8
- What is the difference between the two shutter types?
- Q9
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q10
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q11
- Can I turn display information on and off ?
- Q12
- Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
- Q13
- Why doesn't the remaining memory capacity change after I shoot an image?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- Is there anything I need to keep in mind when using Premium Auto PRO?
- Q3
- Does the camera have a Make-up Mode and Landscape Mode?
- Q4
- What can I do with the Art Shot?
- Q5
- Is there any way to easily switch the focus mode between macro, super macro and infinity (∞)?
- Q6
- How can I enable the ECO Mode?
- Q7
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q8
- What can I do with tracking function?
- Q9
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q10
- What can I do with the Best Shot Mode?
- Q11
- Is there anything I need to keep in mind when using HDR, HDR Art, or Multi SR Zoom, or the BEST SHOT High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, or High Speed Anti Shake scenes?
- Q12
- Why are my images blurred, even when I use High-speed Best Selection?
- Q13
- What can I do with Premium Auto PRO?
- Q14
- What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
- Q15
- Why can't I shoot a single snapshots?
- Q16
- Does this camera have a macro mode?
- Q17
- Why do some images recorded with flash come out looking a little dark?
- Q18
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q19
- Why are there white spots in some of my images when I use the flash?
- Q20
- Why don't my images look like the Best Shot Mode sample images?
- Q21
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q22
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q23
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q24
- What can I do with the "Create folder"?
- Q25
- Why can't I get exactly the shot I want with Lag Correction?
- Q26
- What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
- Q27
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q28
- Why are my flash images out of focus?
- Q29
- Can't I configure focus mode, AF area, and other settings?
- Q30
- If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q31
- Can I use 12.5X optical zoom in the macro mode?
- Q32
- What is the resolution and image size when digital zoom is being used?
- Q33
- Can I rotate images that I recorded while Auto Rotate was turned off?
- Q34
- What can I do with ISO High Limit?
- Q35
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Continuous
- Q1
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q2
- Why can't I shoot Wide Shot image?
- Q3
- What can I do with the Blurred Background?
- Q4
- Can a save an image I recorded with HDR Art as a normal image?
- Q5
- Can I specify the Slide Panorama slide direction?
- Q6
- How many images can you specify for recording with Prerecord CS?
- Q7
- Can I use Premium Auto PRO together with High Speed CS?
- Q8
- What is the difference between High Speed CS and Prerecord CS?
- Q9
- What can I do with the Wide Shot?
- Q10
- How much time is required for shooting consecutive images with High-speed CS?
- Q11
- What can I do with the HDR and HDR Art?
- Q12
- What types of subjects come out best with HDR Art?
- Q13
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q14
- Why can't I seem to get good results with the Blurred Background effect?
- Q15
- Why can't I shoot Slide Panorama image?
- Q16
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q17
- What should I do to get good results with Wide Shot?
- Q18
- Can all of the images in a CS group be printed on a single sheet?
- Q19
- What can I do with the Slide Panorama?
- Q20
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q21
- What types of continuous shutter are provided?
Dynamic Photo
- Q1
- How do I use an image I imported to camera memory with Photo Transport as the background for a Dynamic Photo image?
- Q2
- What type of image can I insert a subject into to create a Dynamic Photo image?
- Q3
- Can I print the image of a stationary subject or moving subject?
- Q4
- Does this model support creation of Dynamic Photo characters?
- Q5
- Can I print a Dynamic Photo with a moving subject?
- Q6
- Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
- Q7
- When creating a Dynamic Photo image, can I change the size of the inserted character?
- Q8
- What is the playback time of a Dynamic Photo movie?
- Q9
- Can I insert a character into a movie to create a Dynamic Photo image?
- Q10
- How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
Movie
- Q1
- What should I do if I am having problems recording High-speed (HS) movies?
- Q2
- What types of HS modes are available?
- Q3
- If I want to play back a movie on a computer, what type of computer do I need?
- Q4
- Can I use HDR Art for movie recording?
- Q5
- What can I do with Prerecord Movie?
- Q6
- How can I play a movie recorded with the HS mode?
- Q7
- Can Anti Shake be used during movie recording?
- Q8
- What can I do to reduce wind noise when recording a movie?
- Q9
- Does this camera support Snapshot in Movie?
- Q10
- Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
- Q11
- Why can't I record movies (FHD, STD)?
- Q12
- Can movies be shot at macro distances?
- Q13
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q14
- Can I use zoom when recording a movie?
- Q15
- What types of movie modes are provided?
- Q16
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q17
- What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
- Q18
- The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
- Q19
- Are there any special conditions when using a memory card for recording movies?
- Q20
- What focusing options are available for movie recording?
- Q21
- Can a movie be recorded using Premium Auto PRO?
- Q22
- What is the maximum continuous movie recording time (capacity)?
- Q23
- Can I cut still images out of a movie I recorded in the HS mode?
- Q24
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
Audio Recording and Playback
- Q1
- Does the camera have a voice recording feature?
- Q2
- Can I record audio along with movies?
- Q3
- Can I use the camera to play back audio I recorded with it?
- Q4
- Can I add audio after recording a movie or snapshot?
- Q5
- What audio file types are supported for slideshow background music?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- Is charging performed during USB data communication with the computer?
- Q4
- How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
- Q5
- Can the bundled USB-AC adaptor be used in other countries?
- Q6
- What kind of batteries can I use?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I view snapshots and movies I record on a TV?
- Q2
- Can I view Dynamic Photo images on my computer?
- Q3
- Can I use my computer to view images in the camera's built-in memory?
- Q4
- Does this camera support Hi-Speed USB protocol?
- Q5
- Can the camera be used as a PC camera?
- Q6
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q7
- Is use of an HDMI cable supported?
- Q8
- Is this model PictBridge compatible?
- Q9
- Does the camera support Exif Print?
- Q10
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q11
- Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q13
- Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
- Q14
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q15
- Is there anything I need to keep in mind when using the USB cable to connect the camera directly to
a PictBridge or compatible printer? Bundled Items and Options
- Q1
- Can the camera be mounted onto a tripod?
- Q2
- Can I attach filters or conversion lenses to this camera model?
Eye-Fi
- Q1
- Why doesn't my Eye-Fi card operate correctly?
- Q2
- Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent? - Q3
- When does Eye-Fi card data communication start?
- Q4
- Where can Eye-Fi card data communication be used?
- Q5
- What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
- Q6
- What does it mean when the appearance of the Eye-Fi icon change?
- Q7
- Why are some images that should have been transferred missing?
- Q8
- What should I do if the camera suddenly powers down while image data transfer is in progress?
- Q9
- Can I use Eye-Fi communication from a public LAN area?
- Q10
- Is there any way I can check on the camera whether an image was sent to another device?
- Q11
- Are images transferred by an Eye-Fi card retained in card memory?
- Q12
- What is the range for Eye-Fi communication?
- Q13
- Are initial default settings or other settings required to use an Eye-Fi card?
- Q14
- Are there any restrictions or problems when using an Eye-Fi card as a memory card?
- Q15
- Can I use an Eye-Fi card out of the box?
- Q16
- Can movie data be transferred by an Eye-Fi card?
- Q17
- Can I transfer only selected images?
FlashAir
- Q1
- What can I do with FlashAir compatible memory card communication?
- Q2
- Can FlashAir communication settings be configured individually for each image?
- Q3
- Can images from a social networking service (SNS), Picasa, or other online service be uploaded?
- Q4
- Why can't I perform FlashAir communication?
Why doesn't the FlashAir icon change from transparent to non-transparent? - Q5
- What does it mean when the appearance of the FlashAir icon change?
- Q6
- What is the range for FlashAir communication?
- Q7
- Is there anyway to disabled viewing of images on a FlashAir compatible memory card from being viewed on a computer or other device over a wireless LAN connection?
- Q8
- Are initial default settings or other settings required to use a FlashAir compatible memory card?
- Q9
- Can I use a FlashAir compatible memory card out of the box?
- Q10
- Are there any restrictions or problems when using a FlashAir compatible memory card as a memory card?
- Q11
- Is there anyway of knowing on the camera whether the images on a FlashAir compatible memory card are being viewed on a computer or other device over a wireless LAN connection?
When things don't go right...
- Q1
- Subjects are too dark when shooting images in a seashore or ski area.
- Q2
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q3
- Why is battery life shorter than what is indicated in the User's Guide?
- Q4
- Buttons are not responsive right after the power has been turned on.
- Q5
- Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
- Q6
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q7
- What should I do if Auto Focus does not focus properly?
- Q8
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q9
- There is digital noise in images.
- Q10
- Why does the camera's back lamp switch between green and red during charging?
- Q11
- Why can't I perform FlashAir communication after formatting a FlashAir compatible memory card?
- Q12
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q13
- The subject is out of focus in the recorded image.
- Q14
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q15
- A recorded image was not saved.
- Q16
- The battery does not charge or the back lamp of the camera flashes red.
- Q17
- Why does the date and time setting screen appear when I turn on the camera?
- Q18
- Images cannot be transferred over a USB connection.
- Q19
- Why doesn't anything happen when I press the REC button while the camera is turned off?
- Q20
- Why can't I view images I know I have recorded?
- Q21
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q22
- Image is not recorded when the shutter button is pressed.
- Q23
- Though available lighting is bright, the faces of people in the image are dark.
- Q24
- The flash does not fire.
- Q25
- Is there any problem when the battery and/or camera becomes warm?
- Q26
- Why are there breaks in the image and/or audio when I play back a movie?
- Q27
- Images are not displayed.
- Q28
- The image is out of focus during movie recording.
- Q29
- A file cannot be deleted.
- Q30
- Why doesn't the focus frame appear on the monitor screen?
- Q31
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q32
- The camera suddenly powers down.
- Q33
- Power does not turn on.
- Q34
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q35
- Auto Focus does not focus properly.
- Q36
- Why doesn't the self-timer work?
- Q37
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q38
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q39
- Night shots come out bad.
- Q40
- Movie recording suddenly stops.
- Q41
- Why can't I select "Off" for the camera's "FlashAir" setting?
- Q42
- Camera powers down during Self-timer countdown.
- Q43
- Why can't I change the "HDMI Output" setting?
- Q44
- The messages on the display are in the wrong language.
- Q45
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
Display Messages
- Q1
- What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
- Q2
- Is "Change your computer’s FlashAir settings." displayed?
- Q3
- Is "SYSTEM ERROR" displayed?
- Q4
- Is "Record Error" displayed?
- Q5
- Is "There are no printing images. Set up DPOF." displayed?
- Q6
- Is "Connecting to the network" displayed?
- Q7
- Is "Printing Error" displayed?
- Q8
- Is "Can not find the file." displayed?
- Q9
- Is "Memory Full" displayed?
- Q10
- Is "LENS ERROR" displayed?
- Q11
- Is "This function cannot be used." displayed?
- Q12
- Is "Cannot register any more files." displayed?
- Q13
- Is "This card is not formatted." displayed?
- Q14
- Is "Folder cannot be created." displayed?
- Q15
- Is "This file cannot be played." displayed?
- Q16
- Is "There is no image to register." displayed?
- Q17
- Is "Check connections!" displayed?
- Q18
- Is "Load paper!" displayed?
- Q19
- Is "Card ERROR" displayed?
- Q20
- Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
- Q21
- Is "There are no files." displayed?
- Q22
- Displayed "RETRY POWER ON"
- Q23
- Is "The card is locked." displayed?
