EX-ZR20


General Performance, Recording Conditions, Memory Card

Q1
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q2
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q3
What types of memory cards are supported?
Q4
Can this model record without a memory card?
What are the minimum requirements for recording and playing back images?
Q5
Can I turn display information on and off ?
Q6
Can I use an UHS-I standard memory card with this camera?
Q7
Can I configure the camera to stamp the current time and date into snapshots when I record them?
Q8
Can I edit the recording date and time of an image?
Q9
Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
Q10
Why doesn't the remaining memory capacity change after I shoot an image?
Q11
Can images I shoot be stored as RAW or TIFF format data?
Q12
What is the difference between the two shutter types?
Q13
Can't I configure focus mode, AF area, and other settings?
Q14
Why are there horizontal bands in the images I shoot?

Snap shot

Q1
Can I adjust the intensity of the art effect applied by Art Shot?
Q2
Is there anything I need to keep in mind when using the BEST SHOT HDR, HDR Art, Multi SR Zoom, High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, and High Speed Anti Shake scenes?
Q3
What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
Q4
Does this camera have a macro mode?
Q5
Why can't I change the camera's focus mode?
Q6
What can I do with the Art Shot?
Q7
Can I use 8X optical zoom in the macro mode?
Q8
Why is it that the display image sometimes does not enlarge when I use manual focus?
Q9
What can I do with the Best Shot Mode?
Q10
Why can't I get exactly the shot I want with Lag Correction?
Q11
Is there anything I need to keep in mind when using Premium Auto PRO?
Q12
Will the camera momentarily display an image I shoot immediately after I shoot it?
Q13
Does the camera have a Make-up Mode and Landscape Mode?
Q14
Why are my flash images out of focus?
Q15
Why don't my images look like the Best Shot Mode sample images?
Q16
What can I do with the "Single SR Zoom"?
Q17
Why are there white spots in some of my images when I use the flash?
Q18
What can I do with Premium Auto PRO?
Q19
Is there any way to easily switch the focus mode between Macro and Super Macro?
Q20
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q21
Can I rotate images that I recorded while Auto Rotate was turned off?
Q22
What is the resolution and image size when digital zoom is being used?
Q23
What is the difference between optical zoom and other different types of zoom?
Q24
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q25
Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
Q26
Is there anything I need to keep in mind when using High-speed Best Selection?
Q27
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
Q28
Why do some images recorded with flash come out looking a little dark?
Q29
What can I do with ISO High Limit?
Q30
How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Q31
Why do subjects in my images have red eyes even though I use Red Eye Reduction?
Q32
If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
Q33
What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
Q34
Why does the message "Folder cannot be created" appear when I try to create a folder?
Q35
Why are my images blurred, even when I use High-speed Best Selection?
Q36
What can I do with the "Create folder"?
Q37
Why can't I shoot snapshots?
Q38
How can I enable the ECO Mode?
Q39
How do I cancel a BEST SHOT scene selection?
Q40
What can I do with tracking function?
Q41
What can I do with HD Zoom?

Continuous

Q1
Can all of the images in a CS group be printed on a single sheet?
Q2
How many images can you specify for recording with Prerecord CS?
Q3
Can I adjust the intensity of the blur effect applied by Blurred Background?
Q4
What is the difference between High Speed CS and Prerecord CS?
Q5
Why can't I shoot Wide Shot image?
Q6
What types of continuous shutter are provided?
Q7
What can I do with the Wide Shot?
Q8
Can I use Premium Auto PRO together with High Speed CS?
Q9
Why can't I seem to get good results with the Blurred Background effect?
Q10
What should I do to get good results with Wide Shot?
Q11
With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
Q12
How much time is required for shooting consecutive images with High-speed CS?
Q13
Can a save an image I recorded with HDR Art as a normal image?
Q14
What can I do with the Multi SR Zoom?
Q15
What can I do with the Blurred Background?
Q16
Can I adjust the intensity of the art effect applied by HDR Art?
Q17
Why can't I shoot Slide Panorama image?
Q18
What types of subjects come out best with HDR Art?
Q19
Can I specify the Slide Panorama slide direction?
Q20
What can I do with the Slide Panorama?
Q21
Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
Q22
What can I do with the HDR and HDR Art?

Dynamic Photo

Q1
Can I print the image of a stationary subject or moving subject?
Q2
Does this model support creation of Dynamic Photo characters?
Q3
How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
Q4
What is the playback time of a Dynamic Photo movie?
Q5
Can I print a Dynamic Photo with a moving subject?
Q6
Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
Q7
When creating a Dynamic Photo image, can I change the size of the inserted character?
Q8
What type of image can I insert a subject into to create a Dynamic Photo image?
Q9
Can I insert a character into a movie to create a Dynamic Photo image?

Movie

Q1
How can I play a movie recorded with the HS mode?
Q2
Does auto macro work during movie recording?
Q3
Does this camera support Snapshot in Movie?
Q4
If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q5
Can I use HDR Art for movie recording?
Q6
Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
Q7
Does this camera support Continuous Shutter shooting for Snapshot In Movie?
Q8
Can Anti Shake be used during movie recording?
Q9
What can I do to reduce wind noise when recording a movie?
Q10
If I want to play back a movie on a computer, what type of computer do I need?
Q11
What types of movie modes are provided?
Q12
Why does the recorded image turn out dark when I shoot a movie of a dark subject?
Q13
Are there any special conditions when using a memory card for recording movies?
Q14
The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
Q15
What should I do if I am having problems recording High-speed (HS) movies?
Q16
Can I cut still images out of a movie I recorded in the HS mode?
Q17
What is the maximum continuous movie recording time (capacity)?
Q18
What types of HS modes are available?
Q19
What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
Q20
Can I use zoom when recording a movie?
Q21
What can I do with Prerecord Movie?
Q22
Can a movie be recorded using Premium Auto PRO?
Q23
What focusing options are available for movie recording?
Q24
Why can't I shoot movies?

Audio Recording and Playback

Q1
Can I record audio along with movies?
Q2
Can I add audio after recording a movie or snapshot?
Q3
Can I use the camera to play back audio I recorded with it?
Q4
What audio file types are supported for slideshow background music?
Q5
Does the camera have a voice recording feature?

Power Requirements

Q1
How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
Q2
What is the life of the batteries that come with the camera?
Q3
Is battery charging over connection with a computer's USB port supported?
Q4
Can the bundled USB-AC adaptor be used in other countries?
Q5
What kind of batteries can I use?
Q6
Is charging performed during USB data communication with the computer?

Computer, Communication, Printer, and Other Operations

Q1
Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Q2
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q3
Can I use my computer to view images in the camera's built-in memory?
Q4
Can the camera be used as a PC camera?
Q5
Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
Q6
Is there a way to keep a file from being deleted?
Q7
Is this model PictBridge compatible?
Q8
Does this camera support Hi-Speed USB protocol?
Q9
Can I view snapshots and movies I record on a TV?
Q10
Is use of an HDMI cable supported?
Q11
Does the camera support Exif Print?
Q12
How can I copy the contents of the camera's built-in memory to a memory card?
Q13
Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge or compatible printer?
Q14
Can I view Dynamic Photo images on my computer?
Q15
Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Q16
Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
Q17
Why can't I delete a file?

Bundled Items and Options

Q1
Can I attach filters or conversion lenses to this camera model?
Q2
Can the camera be mounted onto a tripod?

When things don't go right...

Q1
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q2
Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
Q3
Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
Q4
The image is out of focus during movie recording.
Q5
Why are there breaks in the image and/or audio when I play back a movie?
Q6
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q7
Why can't I change the "HDMI Output" setting?
Q8
Why is battery life shorter than what is indicated in the User's Guide?
Q9
Why does the date and time setting screen appear when I turn on the camera?
Q10
Night shots come out bad.
Q11
There is digital noise in images.
Q12
Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
Q13
A file cannot be deleted.
Q14
What should I do if the camera's buttons don't respond or if the camera won't turn off?
Q15
Images are not displayed.
Q16
Why doesn't the self-timer work?
Q17
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q18
The flash does not fire.
Q19
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q20
The monitor screen image is out of focus.
Q21
Power does not turn on.
Q22
Why can't I view images I know I have recorded?
Q23
Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
Q24
The back lamp of the camera fails to light or goes out when I try to charge the battery.
Q25
The camera suddenly powers down.
Q26
Though available lighting is bright, the faces of people in the image are dark.
Q27
The color of the playback image is different from what appears on the monitor screen when shooting.
Q28
Is there any problem when the battery and/or camera becomes warm?
Q29
Why doesn't anything happen when I press the REC button while the camera is turned off?
Q30
The subject is out of focus in the recorded image.
Q31
A recorded image was not saved.
Q32
Subjects are too dark when shooting images in a seashore or ski area.
Q33
Image is not recorded when the shutter button is pressed.
Q34
Why does the camera emit a sound while I am using Premium Auto PRO?
Q35
The battery does not charge or the back lamp of the camera flashes red.
Q36
Camera powers down during Selftimer countdown.
Q37
Auto Focus does not focus properly.
Q38
The messages on the display are in the wrong language.
Q39
Images cannot be transferred over a USB connection.
Q40
Movie recording suddenly stops.
Q41
Buttons are not responsive right after the power has been turned on.
Q42
Why does the camera's back lamp switch between green and red during charging?

Display Messages

Q1
Is "Printing Error" displayed?
Q2
Is "The card is locked." displayed?
Q3
Is "There are no files." displayed?
Q4
Is "There are no printing images. Set up DPOF." displayed?
Q5
Is "Card ERROR" displayed?
Q6
Is "LENS ERROR" displayed?
Q7
Is "Load paper!" displayed?
Q8
Is "Folder cannot be created." displayed?
Q9
Displayed "RETRY POWER ON"
Q10
Is "Record Error" displayed?
Q11
Is "Memory Full" displayed?
Q12
What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
Q13
Is "Cannot register any more files." displayed?
Q14
Is "This card is not formatted." displayed?
Q15
Is "This file cannot be played." displayed?
Q16
Is "Check connections!" displayed?
Q17
Is "This function cannot be used." displayed?
Q18
Is "SYSTEM ERROR" displayed?
Q19
Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
Q20
Is "Can not find the file." displayed?
Q21
Is "There is no image to register." displayed?