Timepieces (Watches)
FAQs
- Q1
- Why doesn't the watch receive messages or other notifications sent to my phone? (GBD-H2000)
- Q2
- Why can’t I pair the app with my phone? What should I do when the connection between the app and the watch is unstable?
(GBD-H2000) - Q3
- Why is automatic time adjustment by phone connection disabled? (GBD-H2000)
- Q4
- Even though I have updated my watch, the display is grayed out and inoperable except for notifications from my phone. I cannot measure my heart rate or perform activity measurements. (GBD-H2000)
- Q5
- I receive too many notifications. Can I select the apps from which I want to receive notifications? (GBD-H2000)
- Q6
- How can I tell if the watch software update operation was completed successfully? (GBD-H2000)
- Q7
- Why is the CARDIO STATUS measurement result not displayed? (GBD-H2000)
- Q8
- How can I immediately view my current LifeLog and/or activity history in the app? (GBD-H2000)
- Q9
- Do the watch and the app need to be connected via Bluetooth at all times? (GBD-H2000)
- Q10
- Can I use the application without a CASIO ID? (GBD-H2000)
- Q11
- The map is not displayed in the logs on the My Page screen. (GBD-H2000)
- Q12
- How long do LifeLog, activity, and other data remain stored in watch memory? (Do I need to transfer data to the app every day?) (GBD-H2000)
- Q13
- Is it necessary to always have the GPS on the smartphone set to ON? (GBD-H2000)
- Q14
- I cannot charge the watch with the charging cable. (GBD-H2000)
- Q15
- Why do GPS readings take so long to complete? (GBD-H2000)
- Q16
- Can I use the watch if I don't have a smartphone? (GBD-H2000)
- Q17
- Where can I find out more about Training Load Pro? (Cardio Status function, summary of Cardio Load in Activity Log Mode) (GBD-H2000)
- Q18
- What happens to my history if I cancel the pairing with my watch? (GBD-H2000)
- Q19
- Why is distance accuracy poor? (GBD-H2000)
- Q20
- I cannot change the watch settings from the application. (GBD-H2000)