Click the download file name for your camera model and computer operating system.
To install the update software on your camera
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Note that installation of the update software cannot be undone. Once you install the update software, there is no way to restore your camera to its original firmware version.
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If firmware update installation is interrupted due to low battery power, your camera will no longer be able to operate. Be sure to make sure the camera's battery is fully charged before starting the firmware update installation procedure.
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When using battery power for installation, a safety feature makes it impossible to perform installation when battery power is low. Make sure the camera's battery is fully charged when using battery power for installation.
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After copying the EX-S12.BIN software to memory card, disconnect the USB cable from the camera before installing the firmware onto the camera. This firmware update cannot be installed while the USB cable is plugged into the camera.
1)
Extract the file you downloaded.
Windows Users
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Double-click the file you downloaded, and it will self-extract. EX-S12_102.exe extracts to EX-S12.BIN.
Macintosh Users
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Use Stuffit Expander or some other similar application to extract the file you downloaded. EX-S12_102.sit extracts to EX-S12.BIN.
2)
Place the camera onto its USB cable and establish a USB connection with your computer.
3)
Copy the extracted file (EX-S12.BIN) to the root directory (the top directory on the drive) on a memory card.
Windows
Macintosh
4)
Remove the USB cable from the camera.
5)
On your camera, hold down the [MENU] button (Figure 1) as you press the [POWER] button (Figure 2) to turn on the camera. Keep the [MENU] button depressed until the message "PROGRAM UPDATE" (Figure 3) appears on the monitor screen.
(Figure 1)
(Figure 2)
(Figure 3)
6)
On the "PROGRAM UPDATE" screen, move the highlighting from [NO] to [YES] by pressing (Figure 4). Next, press the [SET] button (Figure 5).
(Figure 4)
(Figure 5)
7)
This starts installation of the update firmware, which is indicated by the message "NOW LOADING" on the camera monitor screen. The message "COMPLETE" (Figure 6) appears when installation is complete.
(Figure 6)
8)
After installation is complete, turn off the camera.
9)
Check if the firmware version has been updated.
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If you copied the firmware update file (EX-S12.BIN) to a memory card, remove the memory card from the camera. Next, hold down the camera's [MENU] button as you press the [POWER] button to turn on the camera. Keep [MENU] depressed until the version of your camera's firmware appears on the monitor screen. If "VER 1.02" appears, it means that firmware update installation was successful.
Important!
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Before installing the firmware update, be sure you back up the data in camera memory to a memory card or your computer's hard disk.
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Installing the update software can cause changes in the camera's image memory size, camera startup time, recording time, recording interval, user settings, etc.
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If firmware update installation is interrupted due to low battery power, your camera will no longer be able to operate. Be sure to fully charge the camera's battery before starting the firmware update installation procedure.
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If you are unable to restart your camera after installing the update software, contact your local Authorized Service Center of Casio distributor or Casio Techno Technical Center. Tell them you need assistance because your camera will not restart after installing EX-S12 firmware.
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Note that installation of the update software cannot be undone. Once you install the update software, there is no way to restore your camera to its original firmware version.
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