Troubleshooting

Q1
I am having problems with my MIDI connection.
A1
Can't transfer songs, USB isn't recognized, MIDI USB device won't install.
1) Configure USB MIDI device first. Connect USB midi cable/device you have. Insert accompanying CD and complete installation of that device before connecting to keyboard.
2) Connect the OUT to the IN on the keyboard. Connect the IN to the OUT on the keyboard (This may be different depending on the MIDI device being used. Please see the MIDI device instructions for proper connection.)
3) Configure MIDI IN and MIDI OUT on the computer MIDI software. These must both be the same and named for the device/cable you installed. No matter what software is used MIDI IN and OUT MUST be configured in order to create connectivity between the software and the PC. THERE ARE NO EXCEPTIONS TO THIS RULE. If the customer does not know how to configure the MIDI IN and OUT with their Non-Casio software, they must contact their software vendor.
4) Once this is installed, almost EVERY MIDI software has some TEST mode.
5) Make sure Local Control = ON on the keyboard itself.
6) If keyboard is in sleep mode (Lighted Keys are playing by themselves with no sound), please hit a key and re-activate the keyboard before data transfer will work.

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