LABEL DESIGN MAKER (for Windows)
- Q18
- The "Printers not found" error message is displayed.
- A18
[Noise or some other problem may have caused wireless LAN communication to time out.] Use the printer's power key to turn power off and then back on again. Next, try establishing a wireless LAN connection again. [The computer may be blocking connection with LABEL DESIGN MAKER.] (1) Click "Control Panel". (2) If you are using category view, click "System and Security". If you are using the large icons or small icons view, advance to step (3) below. (3) If your computer is running Windows7 or Windows8.1,click "Windows Firewall". If your computer is running Windows10,click "Windows Defender Firewall". (4) Click "Advanced settings". (5) Click "Inbound Rules". (6) Select "label design maker.exe" and then click "Delete". (7) Restart LABEL DESIGN MAKER and establish a Wi-Fi connection with the printer. Configure settings for the Wi-Fi connection with the printer. Click here for setting information. (8) Restart LABEL DESIGN MAKER and print labels over the Wi-Fi connection. The "Windows Security Alert" screen appears. Click here for setting information.