General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- How can I display an image recorded and saved in RAW image data format?
- Q3
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q4
- Can I use an UHS-I standard memory card with this camera?
- Q5
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q6
- How do you return to the REC mode from the PLAY mode?
- Q7
- Can I turn off the information that appears on the camera's monitor screen?
- Q8
- Where is the stand located?
- Q9
- Can images I shoot be stored as RAW or TIFF format data?
- Q10
- What types of memory cards are supported?
- Q11
- What is the difference between the two shutter types?
- Q12
- How can I enable the ECO Mode?
- Q13
- Why are there horizontal bands in the images I shoot?
- Q14
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q15
- Is there any way to correct the keystoning that occurs in an image shot from a low angle with the stand?
- Q16
- Can I edit the recording date and time of an image?
- Q17
- How can I shoot from an angle above my head?
- Q18
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q19
- The monitor screen display image can be flipped vertically?
Snap shot
- Q1
- What is the difference between optical zoom and other different types of zoom?
- Q2
- Is there anything I need to keep in mind when using HDR, HDR Art, or Multi SR Zoom, or the BEST SHOT HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q3
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q4
- Is there any way to enable simple access to functions I often use?
- Q5
- What can I do with the Custom Shot?
- Q6
- Does the camera have a Make-up Mode and Landscape Mode?
- Q7
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q8
- What is the difference between the "Anti Shake" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q9
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q10
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q11
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q12
- Can I rotate images on the monitor screen after I shoot them?
- Q13
- Can't I configure focus mode, Metering, and other settings?
- Q14
- Why are there white spots in some of my images when I use the flash?
- Q15
- What recording functions can be assigned to the front shutter button?
- Q16
- Why are my flash images out of focus?
- Q17
- What can I do with Premium Auto PRO?
- Q18
- Does this camera have a macro mode?
- Q19
- What can I do with tracking function?
- Q20
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q21
- What is the resolution and image size when digital zoom is being used?
- Q22
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q23
- What can I do with the Best Shot Mode?
- Q24
- Why do some images recorded with flash come out looking a little dark?
- Q25
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q26
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q27
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q28
- Why are my images blurred, even when I use HS Best Selection?
- Q29
- What can I do with the "Create folder"?
- Q30
- Why can't I shoot a single snapshots?
- Q31
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Continuous
- Q1
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q2
- What types of continuous shutter are provided?
- Q3
- What can I do with the AF-CS?
- Q4
- Can I use Premium Auto PRO together with High Speed CS?
- Q5
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q6
- How many images can you specify for recording with Prerecord CS?
- Q7
- How much time is required for shooting consecutive images with High-speed CS?
- Q8
- What is the difference between High Speed CS and Prerecord CS?
- Q9
- Can all of the images in a CS group be printed on a single sheet?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Time Lapse"?
- Q2
- What can I do with the "Handsfree"?
- Q3
- What can I do with Intelligent Bracketing?
- Q4
- What can I do with the All-in-Focus Macro?
- Q5
- What can I do with Triple Shot?
- Q6
- How do I return Time Lapse settings to their initial factory defaults?
- Q7
- What can I do with the Art Shot?
- Q8
- Can I specify the Slide Panorama slide direction?
- Q9
- What can I do with the Blurred Background?
- Q10
- What can I do with the HDR and HDR Art?
- Q11
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q12
- Why can't I shoot Slide Panorama image?
- Q13
- Why can't I seem to get good results with the Blurred Background effect?
- Q14
- What can I do with Interval Shot?
- Q15
- What should I do to get good results with Wide Shot?
- Q16
- Can a save an image I recorded with HDR Art as a normal image?
- Q17
- What can I do with the Slide Panorama?
- Q18
- What can I do with the Wide Shot?
- Q19
- Can Handsfree Mode settings or the location of the on-screen motion detection icon?
- Q20
- How do I deactivate Handsfree?
- Q21
- Can I adjust the intensity of the art effect applied by HDR Art?
Movie
- Q1
- What should I do if I am having problems recording High-speed (HS) movies?
- Q2
- What focusing options are available for movie recording?
- Q3
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q4
- If I want to play back a movie on a computer, what type of computer do I need?
- Q5
- What types of HS modes are available?
- Q6
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
- Q7
- Can Anti Shake be used during movie recording?
- Q8
- What types of movie modes are provided?
- Q9
- Can multiple movies be merged into a single movie?
- Q10
- What can I do with the movie editing functions of this camera?
- Q11
- What can I do to reduce wind noise when recording a movie?
- Q12
- Can movies be shot at macro distances?
- Q13
- How can I play a movie recorded with the HS mode?
- Q14
- Are there any special conditions when using a memory card for recording movies?
- Q15
- What can I do with Prerecord Movie?
- Q16
- Can I cut still images out of a movie I recorded in the HS mode?
- Q17
- What is the maximum continuous movie recording time (capacity)?
- Q18
- Does this camera support Snapshot in Movie?
- Q19
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q20
- Can a movie be created using multiple snapshots?
- Q21
- Why can't I record movies (FHD, STD)?
- Q22
- Can I use zoom when recording a movie?
- Q23
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
Audio Recording and Playback
- Q1
- Does the camera have a voice recording feature?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Can I record audio along with movies?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What kind of batteries can I use?
- Q3
- What is the life of the batteries that come with the camera?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I view snapshots and movies I record on a TV?
- Q2
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q3
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q4
- Does this camera support Hi-Speed USB protocol?
- Q5
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q6
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q7
- Does the camera support Exif Print?
- Q8
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q9
- Can the camera be used as a PC camera?
- Q10
- Is this model PictBridge compatible?
- Q11
- Can I use my computer to view images in the camera's built-in memory?
- Q12
- Are there any precautions that need to be observed concerning the camera's built-in magnet?
- Q13
- Why won't a CS image playback after I return it to the camera from a computer?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless LAN Functions
- Q1
- Can I select a particular image in camera memory and send it to a smartphone?
(Send to phone)
- Q2
- What can I do with "Quick Send"?
- Q3
- What can I do with a wireless LAN functions?
- Q4
- Why can't I establish a wireless LAN connection?
- Q5
- Are you operating the camera from a remote location?
(Remote Capture) - Q6
- Can I change the camera password for wireless LAN connection?
- Q7
- Why can't I use Wireless LAN Functions?
- Q8
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q9
- Where are images stored when they are sent to a smartphone using EXILIM Remote?
- Q10
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q11
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q12
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q13
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q14
- Why can't I upload images to a social networking service?
- Q15
- What is the range for a wireless LAN connection?
- Q16
- What wireless LAN standard applies?
- Q17
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q18
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q19
- What is required to use the wireless LAN function?
- Q20
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q21
- What is the data rate and range for wireless LAN communication?
- Q22
- Can I add location information to recorded images?
- Q23
- Why are the images I send not saved on the send destination?
- Q24
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q25
- Is "Communication stopped." displayed?
When things don't go right...
- Q1
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q2
- The image is out of focus during movie recording.
- Q3
- Though available lighting is bright, the faces of people in the image are dark.
- Q4
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q5
- Why does the date and time setting screen appear when I turn on the camera?
- Q6
- Why is battery life shorter than what is indicated in the User's Guide?
- Q7
- Movie recording suddenly stops.
- Q8
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q9
- The messages on the display are in the wrong language.
- Q10
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q11
- Night shots come out bad.
- Q12
- Buttons are not responsive right after the power has been turned on.
- Q13
- The subject is out of focus in the recorded image.
- Q14
- What should I do if Auto Focus does not focus properly?
- Q15
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q16
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q17
- Why doesn't the self-timer work?
- Q18
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q19
- Why can't I view images I know I have recorded?
- Q20
- There is digital noise in images.
- Q21
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q22
- Why can't I charge the battery or perform USB data communication?
- Q23
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q24
- Is there any problem when the battery and/or camera becomes warm?
- Q25
- Why can't I change the "HDMI Output" setting?
- Q26
- Image is not recorded when the shutter button is pressed.
- Q27
- The camera suddenly powers down.
- Q28
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q29
- Images cannot be transferred over a USB connection.
- Q30
- Why doesn't the focus frame appear on the monitor screen?
- Q31
- Camera powers down during Self-timer countdown.
- Q32
- Subjects are too dark when shooting images in a seashore or ski area.
- Q33
- Power does not turn on.
- Q34
- Images are not displayed.
- Q35
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q36
- A file cannot be deleted.
- Q37
- A recorded image was not saved.
- Q38
- Why are there breaks in the image and/or audio when I play back a movie?
- Q39
- Auto Focus does not focus properly.
- Q40
- The flash does not fire.
- Q41
- Why are the corners of the images I shoot dark?
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?