EX-JE10


General Performance, Recording Conditions, Memory Card

Q1
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q2
How do you return to the REC mode from the PLAY mode?
Q3
Can I use an UHS-I standard memory card with this camera?
Q4
Can I save images I record using an uncompressed (TIFF) format?
Q5
Can this model record without a memory card? Also, what are the minimal settings I need to configure before I can use the camera?
Q6
I have the startup screen feature turned on, so why doesn’t the startup screen appear when I turn on the camera in the PLAY mode?
Q7
What types of memory cards are supported?
Q8
Can I turn display information on and off ?
Q9
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q10
Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
Q11
Can an image recorded with the camera be used as a startup image?
Q12
Can I configure the camera to stamp the current time and date into snapshots when I record them?

REC Mode/Recording Techniques

Q1
What can I do with the Best Shot Mode?
Q2
What can I do with Tracking AF function?
Q3
Why do images shot with flash have dark corners?
Q4
What is the recorded image size when digital zoom is being used?
Q5
Can I use 5X optical zoom in the macro mode?
Q6
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture?
Q7
What can I do with Premium Auto?
Q8
What are the shutter speed and ISO sensitivity ranges while Anti Shake and the BEST SHOT High Sensitivity scene are being used?
Q9
Does the camera have a Make-up Mode?
Q10
Why are my flash images out of focus?
Q11
Why do straight lines in my images appear to be distorted?
Q12
Is there any way to reduce image blur or to record images without a flash when lighting is dim?
Q13
What does the Lighting Mode do?
Q14
What are the zoom factor ranges for optical zoom and digital zoom?
Q15
Why are there white spots in some of my images when I use the flash?
Q16
Can't I configure focus mode, AF area, and other settings?
Q17
Why don't Anti Shake and High Sensitivity work when I select a setting other than "AUTO" for ISO sensitivity?
Q18
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q19
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q20
Is there anything I need to keep in mind when using the flash or other light-emitting functions?
Q21
What can I do with HD Zoom?
Q22
Does this camera have a macro mode?
Q23
What can I do with the Art Shot?

Movie

Q1
Does this camera support Snapshot in Movie?
Q2
If I want to play back a movie on a computer, what type of computer do I need?
Q3
Why doesn't Anti Shake work while I am shooting a movie?
Q4
Why do vertical lines (bands) or reddish bands appear on the monitor screen image when I am recording a movie?
Q5
What is the maximum continuous movie recording time (capacity)?
Q6
If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q7
How many frames per second are recorded in the Movie mode?
Q8
Are there any special conditions when using a memory card for recording movies?
Q9
Can Auto Focus be used during movie recording?
Q10
Can I convert a movie recorded using the HD setting to a STD movie?
Q11
Can movies be shot at macro distances?
Q12
Can I use zoom when recording a movie?

Audio Recording and Playback

Q1
Can a movie be recorded without audio?
Q2
With voice recording, can I record to a memory card? If I can, what is the maximum recording time?
Q3
Can I add audio after recording a movie or snapshot?

Power Requirements

Q1
How can I charge the camera's battery?
Q2
What is the life of the batteries that come with the camera?
Q3
What kind of batteries can I use?
Q4
Can the bundled USB-AC adaptor be used in other countries?

Computer, Communication, Printer, and Other Operations

Q1
Can I use my computer to view images on the memory card loaded in the camera or in the camera's built-in memory?
Q2
Does this camera support USB Hi-Speed protocol?
Q3
Can the camera be used as a PC camera?
Q4
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q5
Can I view snapshots and movies I record on a TV?
Q6
Does the camera support Exif Print?
Q7
Is this model PictBridge compatible?
Q8
How can I copy the contents of the camera's built-in memory to a memory card?
Q9
Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?

Bundled Items and Options

Q1
Can the camera be used with a tripod and/or lens filters?

When things don't go right...

Q1
Power does not turn on.
Q2
Why can't I view images I know I have recorded?
Q3
Why doesn't the self-timer work?
Q4
Subjects are too dark when shooting images in a seashore or ski area.
Q5
The messages on the display are in the wrong language.
Q6
Buttons are not responsive right after the power has been turned on.
Q7
The flash does not fire.
Q8
A recorded image was not saved.
Q9
The subject is out of focus in the recorded image.
Q10
A file cannot be deleted.
Q11
Why does the camera emit a sound while I am using Premium Auto?
Q12
Why is battery life shorter than what is indicated in the User's Guide?
Q13
The battery does not charge or back lamp of the camera flashes red.
Q14
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q15
Images cannot be transferred over a USB connection.
Q16
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q17
The color of the playback image is different from what appears on the monitor screen when shooting.
Q18
Is there any problem when the battery and/or camera becomes warm?
Q19
Why doesn't digital zoom work?
Q20
The image is out of focus during movie recording.
Q21
Auto Focus does not focus properly.
Q22
The monitor screen image is out of focus.
Q23
Image is not recorded when the shutter button is pressed.
Q24
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q25
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q26
The camera suddenly powers down.
Q27
Night shots come out bad.
Q28
There is digital noise in images.
Q29
Images cannot be edited (with resizing, trimming, rotation).
Q30
Why does the date and time setting screen appear when I turn on the camera?
Q31
Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
Q32
Images are not displayed.
Q33
Camera powers down during Self-timer countdown.
Q34
Though available lighting is bright, the faces of people in the image are dark.
Q35
What should I do if the camera's buttons don't respond or if the camera won't turn off?

Display Messages

Q1
Is "ALERT" displayed?
Q2
Is "Memory Full" displayed?
Q3
Is "Card ERROR" displayed?
Q4
Is "SYSTEM ERROR" displayed?
Q5
Is "LENS ERROR" displayed?
Q6
Is "This card is not formatted." displayed?
Q7
Is "Record Error" displayed?
Q8
Is "This function cannot be used." displayed?
Q9
Is "There are no files." displayed?
Q10
Is "Folder cannot be created." displayed?
Q11
Is "This file cannot be played." displayed?
Q12
Is "RETRY POWER ON" displayed?