General Performance, Recording Conditions, Memory Card
- Q1
- Does this camera support the UHS-I standard?
- Q2
- Can I save images I record using an uncompressed (TIFF) format?
- Q3
- What types of memory cards are supported?
- Q4
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q5
- Does formatting the camera's built-in memory delete my startup screen?
- Q6
- Can I turn display information on and off ?
- Q7
- Can an image recorded with the camera be used as a startup image?
- Q8
- Can this model record without a memory card? Also, what are the minimal settings I need to configure before I can use the camera?
- Q9
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q10
- Why doesn't the remaining memory capacity change after I shoot an image?
- Q11
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q12
- If I change the startup screen, what happens to the old startup screen?
- Q13
- I have the startup screen feature turned on, so why doesn’t the startup screen appear when I turn on the camera in the PLAY mode?
REC Mode/Recording Techniques
- Q1
- Why does the message "Lost" appear on the monitor screen during Tracking AF?
- Q2
- Why doesn't the focus frame turn green when I shoot in the easy Mode?
- Q3
- What can I do with the Best Shot Mode?
- Q4
- What are the zoom factor ranges for optical zoom and digital zoom?
- Q5
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q6
- What are the shutter speed and ISO sensitivity ranges while Anti Shake and the BEST SHOT High Sensitivity scene are being used?
- Q7
- Can I change the camera's focus mode?
- Q8
- Does this camera have a macro mode?
- Q9
- Can I use 6X optical zoom in the macro mode?
- Q10
- Why can't I get Tracking AF to work properly?
- Q11
- Does the camera have a Make-up Mode and Landscape Mode?
- Q12
- What does the Lighting Mode do?
- Q13
- Why does the image on the monitor screen become coarse at high HD Zoom factors?
- Q14
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture?
- Q15
- Why does the camera make noises while in the easy Mode?
- Q16
- What area of the screen does Tracking AF track?
- Q17
- Why don't my images look like the BEST SHOT Mode sample images?
- Q18
- What can I do with easy Mode?
- Q19
- Why don't Anti Shake and High Sensitivity work when I select a setting other than "AUTO" for ISO sensitivity?
- Q20
- What is the recorded image size when digital zoom is being used?
- Q21
- Is there any way to reduce image blur or to record images without a flash when lighting is dim?
- Q22
- Why do subjects in my images have red eyes even though I use Red Eye Reduction?
- Q23
- What can I do with HD Zoom?
- Q24
- Why are my flash images out of focus?
- Q25
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q26
- What can I do with Tracking AF function?
- Q27
- Why do straight lines in my images appear to be distorted?
- Q28
- Why can't I shoot with BEST SHOT?
- Q29
- Why are there white spots in some of my images when I use the flash?
- Q30
- What can I do with Premium Auto?
- Q31
- Is there anything I need to keep in mind when using Premium Auto?
- Q32
- Is it necessary to switch the focus mode between Auto Focus and Macro
based on the distance to the subject?
Movie
- Q1
- Does this camera support Snapshot in Movie?
- Q2
- Can I convert a movie recorded using the HD setting to a STD movie?
- Q3
- If I want to play back a movie on a computer, what type of computer do I need?
- Q4
- Why do vertical lines (bands) or reddish bands appear on the monitor screen image when I am recording a movie?
- Q5
- If a copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q6
- Why doesn't Anti Shake work while I am shooting a movie?
- Q7
- Can I use zoom when recording a movie?
- Q8
- Are there any special conditions when using a memory card for recording movies?
- Q9
- Can Auto Focus be used during movie recording?
- Q10
- Can movies be shot at macro distances?
- Q11
- How many frames per second are recorded in the Movie mode?
Audio Recording and Playback
- Q1
- Can I use the camera to play back audio I recorded with it?
- Q2
- With voice recording, can I record to a memory card? If I can, what is the maximum recording time?
- Q3
- Can I add audio after recording a movie or snapshot?
- Q4
- Can a movie be recorded without audio?
- Q5
- Can audio be recorded along with movies?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What kind of batteries can I use?
- Q3
- What is the life of the batteries that come with the camera?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
- Q5
- Is charging performed during USB data communication with the computer?
Computer, Communication, Printer, and Other Operations
- Q1
- Does the camera support Exif Print?
- Q2
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q3
- Can I view snapshots and movies I record on a TV?
- Q4
- Can I use my computer to view images in the camera's built-in memory?
- Q5
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q6
- Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge compatible printer?
- Q7
- Does this camera support USB Hi-Speed protocol?
- Q8
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q9
- Is this model PictBridge compatible?
- Q10
- Can the camera be used as a PC camera?
Bundled Items and Options
- Q1
- Can the camera be mounted onto a tripod?
- Q2
- Can I attach filters or conversion lenses to this camera model?
Eye-Fi
- Q1
- What should I do if the camera suddenly powers down while image data transfer is in progress?
- Q2
- Where can Eye-Fi card data communication be used?
- Q3
- Can I use Eye-Fi communication from a public LAN area?
- Q4
- Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent? - Q5
- Are images transferred by an Eye-Fi card retained in card memory?
- Q6
- Is there any way I can check on the camera whether an image was sent to another device?
- Q7
- Can I use an Eye-Fi card out of the box?
- Q8
- What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
- Q9
- Why are some images that should have been transferred missing?
- Q10
- Can I transfer only selected images?
- Q11
- What is the range for Eye-Fi communication?
- Q12
- Can movie data be transferred by an Eye-Fi card?
- Q13
- Are initial default settings or other settings required to use an Eye-Fi card?
- Q14
- When does Eye-Fi card data communication start?
- Q15
- Are there any restrictions or problems when using an Eye-Fi card as a memory card?
- Q16
- What does it mean when the appearance of the Eye-Fi icon change?
When things don't go right...
- Q1
- The monitor screen image is out of focus.
- Q2
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q3
- There is digital noise in images.
- Q4
- Power does not turn on.
- Q5
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q6
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q7
- The battery does not charge or back lamp of the camera flashes red.
- Q8
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q9
- Camera powers down during Selftimer countdown.
- Q10
- Why does the date and time setting screen appear when I turn on the camera?
- Q11
- Images cannot be edited (with resizing, trimming, rotation).
- Q12
- The flash does not fire.
- Q13
- Subjects are too dark when shooting images in a seashore or ski area.
- Q14
- Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
- Q15
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q16
- Why can't I view images I know I have recorded?
- Q17
- Why does the camera emit a sound while I am using Premium Auto?
- Q18
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q19
- Why doesn't anything happen when I press the REC or PLAY key while the camera is turned off?
- Q20
- Why doesn't the self-timer work?
- Q21
- The subject is out of focus in the recorded image.
- Q22
- The camera suddenly powers down.
- Q23
- Though available lighting is bright, the faces of people in the image are dark.
- Q24
- The image is out of focus during movie recording.
- Q25
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q26
- Images are not displayed.
- Q27
- Images cannot be transferred over a USB connection.
- Q28
- Auto Focus does not focus properly.
- Q29
- Why doesn't digital zoom work?
- Q30
- Night shots come out bad.
- Q31
- Image is not recorded when the shutter button is pressed.
- Q32
- Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
- Q33
- Why is battery life shorter than what is indicated in the User's Guide?
- Q34
- Is there any problem when the battery and/or camera becomes warm?
- Q35
- A file cannot be deleted.
- Q36
- Displayed "RETRY POWER ON"
- Q37
- A recorded image was not saved.
- Q38
- The messages on the display are in the wrong language.
- Q39
- Buttons are not responsive right after the power has been turned on.
Display Messages
- Q1
- Is "SYSTEM ERROR" displayed?
- Q2
- Is "Record Error" displayed?
- Q3
- Is "Printing Error" displayed?
- Q4
- Is "Card ERROR" displayed?
- Q5
- Is "Memory Full" displayed?
- Q6
- Is "LENS ERROR" displayed?
- Q7
- Is "This card is not formatted." displayed?
- Q8
- Is "Folder cannot be created." displayed?
- Q9
- Is "This file cannot be played." displayed?
- Q10
- Is "There are no files." displayed?
- Q11
- Is "Images are being transferred. Stop transfer and turn off power?" displayed?
- Q12
- Is "Check connections!" displayed?
- Q13
- Is "This function cannot be used." displayed?
- Q14
- Is "There are no printing images. Set up DPOF." displayed?
- Q15
- Is "Load paper!" displayed?
- Q16
- Is "The card is locked." displayed?
