EX-ZS12


General Performance, Recording Conditions, Memory Card

Q1
Can I configure the camera to stamp the current time and date into snapshots when I record them?
Q2
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q3
What types of memory cards are supported?
Q4
Can an image recorded with the camera be used as a startup image?
Q5
Can I turn display information on and off ?
Q6
Why doesn't the remaining memory capacity change after I shoot an image?
Q7
If I change the startup screen, what happens to the old startup screen?
Q8
Can this model record without a memory card? Also, what are the minimal settings I need to configure before I can use the camera?
Q9
Can I save images I record using an uncompressed (TIFF) format?
Q10
Does formatting the camera's built-in memory delete my startup screen?
Q11
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q12
I have the startup screen feature turned on, so why doesn’t the startup screen appear when I turn on the camera in the PLAY mode?
Q13
Can I use an UHS-I standard memory card with this camera?

REC Mode/Recording Techniques

Q1
Can I change the camera's focus mode?
Q2
What can I do with the Best Shot Mode?
Q3
Why don't my images look like the BEST SHOT Mode sample images?
Q4
Why doesn't the focus frame turn green when I shoot in the easy Mode?
Q5
Why does the camera make noises while in the easy Mode?
Q6
Why can't I shoot with BEST SHOT?
Q7
What are the shutter speed and ISO sensitivity ranges while Anti Shake and the BEST SHOT High Sensitivity scene are being used?
Q8
Why does the message "Lost" appear on the monitor screen during Tracking AF?
Q9
What is the recorded image size when digital zoom is being used?
Q10
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q11
Why are my flash images out of focus?
Q12
What area of the screen does Tracking AF track?
Q13
Can I use 5X optical zoom in the macro mode?
Q14
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q15
What can I do with easy Mode?
Q16
Is there any way to reduce image blur or to record images without a flash when lighting is dim?
Q17
Why do straight lines in my images appear to be distorted?
Q18
Why do subjects in my images have red eyes even though I use Red Eye Reduction?
Q19
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture?
Q20
Does this camera have a macro mode?
Q21
What can I do with Tracking AF function?
Q22
Why don't Anti Shake and High Sensitivity work when I select a setting other than "AUTO" for ISO sensitivity?
Q23
Why can't I get Tracking AF to work properly?
Q24
What does the Lighting Mode do?
Q25
Why are there white spots in some of my images when I use the flash?
Q26
What can I do with HD Zoom?
Q27
Why does the image on the monitor screen become coarse at high HD Zoom factors?
Q28
What are the zoom factor ranges for optical zoom and digital zoom?

Movie

Q1
Does this camera support Snapshot in Movie?
Q2
Why doesn't Anti Shake work while I am shooting a movie?
Q3
Can I use zoom when recording a movie?
Q4
How many frames per second are recorded in the Movie mode?
Q5
Can movies be shot at macro distances?
Q6
Why do vertical lines (bands) or reddish bands appear on the monitor screen image when I am recording a movie?
Q7
Can Auto Focus be used during movie recording?
Q8
If I want to play back a movie on a computer, what type of computer do I need?
Q9
If a copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q10
Are there any special conditions when using a memory card for recording movies?
Q11
Can I convert a movie recorded using the HD setting to a STD movie?
Q12
What is the maximum continuous movie recording time (capacity)?

Audio Recording and Playback

Q1
Can I use the camera to play back audio I recorded with it?
Q2
Can audio be recorded along with movies?
Q3
With voice recording, can I record to a memory card? If I can, what is the maximum recording time?
Q4
Can a movie be recorded without audio?
Q5
Can I add audio after recording a movie or snapshot?

Power Requirements

Q1
Can the bundled USB-AC adaptor be used in other countries?
Q2
What kind of batteries can I use?
Q3
Is charging performed during USB data communication with the computer?
Q4
What is the life of the batteries that come with the camera?
Q5
How can I charge the camera's battery?

Computer, Communication, Printer, and Other Operations

Q1
Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Q2
Can I use my computer to view images in the camera's built-in memory?
Q3
Can the camera be used as a PC camera?
Q4
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q5
Does this camera support USB Hi-Speed protocol?
Q6
Is this model PictBridge compatible?
Q7
How can I copy the contents of the camera's built-in memory to a memory card?
Q8
Does the camera support Exif Print?
Q9
Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge compatible printer?
Q10
Can I view snapshots and movies I record on a TV?

Bundled Items and Options

Q1
Can I attach filters or conversion lenses to this camera model?
Q2
Can the camera be mounted onto a tripod?

Eye-Fi

Q1
Where can Eye-Fi card data communication be used?
Q2
Why are some images that should have been transferred missing?
Q3
Is there any way I can check on the camera whether an image was sent to another device?
Q4
What should I do if the camera suddenly powers down while image data transfer is in progress?
Q5
Can I use Eye-Fi communication from a public LAN area?
Q6
Are there any restrictions or problems when using an Eye-Fi card as a memory card?
Q7
Are initial default settings or other settings required to use an Eye-Fi card?
Q8
What is the range for Eye-Fi communication?
Q9
When does Eye-Fi card data communication start?
Q10
Can I use an Eye-Fi card out of the box?
Q11
Are images transferred by an Eye-Fi card retained in card memory?
Q12
What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
Q13
Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent?
Q14
Can I transfer only selected images?
Q15
Can movie data be transferred by an Eye-Fi card?
Q16
What does it mean when the appearance of the Eye-Fi icon change?

When things don't go right...

Q1
The subject is out of focus in the recorded image.
Q2
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q3
The messages on the display are in the wrong language.
Q4
Camera powers down during Selftimer countdown.
Q5
Why can't I view images I know I have recorded?
Q6
Why doesn't the self-timer work?
Q7
Images cannot be transferred over a USB connection.
Q8
What should I do if the camera's buttons don't respond or if the camera won't turn off?
Q9
Is there any problem when the battery and/or camera becomes warm?
Q10
Images are not displayed.
Q11
The battery does not charge or back lamp of the camera flashes red.
Q12
Images cannot be edited (with resizing, trimming, rotation).
Q13
The camera suddenly powers down.
Q14
Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
Q15
The monitor screen image is out of focus.
Q16
Why does the date and time setting screen appear when I turn on the camera?
Q17
Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
Q18
The flash does not fire.
Q19
Buttons are not responsive right after the power has been turned on.
Q20
Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
Q21
Why doesn't digital zoom work?
Q22
There is digital noise in images.
Q23
Subjects are too dark when shooting images in a seashore or ski area.
Q24
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q25
Night shots come out bad.
Q26
Power does not turn on.
Q27
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q28
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q29
Why doesn't anything happen when I press the REC or PLAY key while the camera is turned off?
Q30
A file cannot be deleted.
Q31
Though available lighting is bright, the faces of people in the image are dark.
Q32
A recorded image was not saved.
Q33
The color of the playback image is different from what appears on the monitor screen when shooting.
Q34
Auto Focus does not focus properly.
Q35
The image is out of focus during movie recording.
Q36
Displayed "RETRY POWER ON"
Q37
Image is not recorded when the shutter button is pressed.

Display Messages

Q1
Is "LENS ERROR" displayed?
Q2
Is "Load paper!" displayed?
Q3
Is "This function cannot be used." displayed?
Q4
Is "Printing Error" displayed?
Q5
Is "Memory Full" displayed?
Q6
Is "Card ERROR" displayed?
Q7
Is "SYSTEM ERROR" displayed?
Q8
Is "There are no printing images. Set up DPOF." displayed?
Q9
Is "Record Error" displayed?
Q10
Is "This card is not formatted." displayed?
Q11
Is "Check connections!" displayed?
Q12
Is "There are no files." displayed?
Q13
Is "Images are being transferred. Stop transfer and turn off power?" displayed?
Q14
Is "The card is locked." displayed?
Q15
Is "Folder cannot be created." displayed?
Q16
Is "This file cannot be played." displayed?