EX-ZS20


General Performance, Recording Conditions, Memory Card

Q1
Can I turn display information on and off ?
Q2
Why doesn't the remaining memory capacity change after I shoot an image?
Q3
Can this model record without a memory card? Also, what are the minimal settings I need to configure before I can use the camera?
Q4
Can an image recorded with the camera be used as a startup image?
Q5
What types of memory cards are supported?
Q6
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q7
If I change the startup screen, what happens to the old startup screen?
Q8
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q9
Can I use an UHS-I standard memory card with this camera?
Q10
Can I configure the camera to stamp the current time and date into snapshots when I record them?
Q11
I have the startup screen feature turned on, so why doesn’t the startup screen appear when I turn on the camera in the PLAY mode?
Q12
Does formatting the camera's built-in memory delete my startup screen?
Q13
Can I save images I record using an uncompressed (TIFF) format?

REC Mode/Recording Techniques

Q1
What can I do with the Best Shot Mode?
Q2
Why does the camera make noises while in the easy Mode?
Q3
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture?
Q4
What are the shutter speed and ISO sensitivity ranges while Anti Shake and the BEST SHOT High Sensitivity scene are being used?
Q5
Why don't Anti Shake and High Sensitivity work when I select a setting other than "AUTO" for ISO sensitivity?
Q6
Why do straight lines in my images appear to be distorted?
Q7
Why does the image on the monitor screen become coarse at high HD Zoom factors?
Q8
Can I change the camera's focus mode?
Q9
Does this camera have a macro mode?
Q10
Why can't I get Tracking AF to work properly?
Q11
What can I do with Premium Auto?
Q12
Why does the message "Lost" appear on the monitor screen during Tracking AF?
Q13
Is there anything I need to keep in mind when using the flash or other light-emitting functions?
Q14
Is there anything I need to keep in mind when using Premium Auto?
Q15
Is there any way to reduce image blur or to record images without a flash when lighting is dim?
Q16
Why are there white spots in some of my images when I use the flash?
Q17
What can I do with easy Mode?
Q18
Why doesn't the focus frame turn green when I shoot in the easy Mode?
Q19
Why can't I shoot with BEST SHOT?
Q20
What does the Lighting Mode do?
Q21
Why don't my images look like the BEST SHOT Mode sample images?
Q22
What area of the screen does Tracking AF track?
Q23
Can I use 6X optical zoom in the macro mode?
Q24
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q25
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q26
What can I do with HD Zoom?
Q27
Why do subjects in my images have red eyes even though I use Red Eye Reduction?
Q28
What can I do with Tracking AF function?
Q29
Why are my flash images out of focus?
Q30
What are the zoom factor ranges for optical zoom and digital zoom?
Q31
Does the camera have a Make-up Mode and Landscape Mode?
Q32
What is the recorded image size when digital zoom is being used?

Movie

Q1
Can Auto Focus be used during movie recording?
Q2
Can I convert a movie recorded using the HD setting to a STD movie?
Q3
Does this camera support Snapshot in Movie?
Q4
Why do vertical lines (bands) or reddish bands appear on the monitor screen image when I am recording a movie?
Q5
Can movies be shot at macro distances?
Q6
Why doesn't Anti Shake work while I am shooting a movie?
Q7
How many frames per second are recorded in the Movie mode?
Q8
If a copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q9
Can I use zoom when recording a movie?
Q10
Are there any special conditions when using a memory card for recording movies?
Q11
If I want to play back a movie on a computer, what type of computer do I need?

Audio Recording and Playback

Q1
Can audio be recorded along with movies?
Q2
Can I use the camera to play back audio I recorded with it?
Q3
With voice recording, can I record to a memory card? If I can, what is the maximum recording time?
Q4
Can I add audio after recording a movie or snapshot?
Q5
Can a movie be recorded without audio?

Power Requirements

Q1
How can I charge the camera's battery?
Q2
What kind of batteries can I use?
Q3
Is charging performed during USB data communication with the computer?
Q4
What is the life of the batteries that come with the camera?
Q5
Can the bundled USB-AC adaptor be used in other countries?

Computer, Communication, Printer, and Other Operations

Q1
I installed Adobe Reader from the bundled CD-ROM and it is the English version. Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Q2
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q3
Does the camera support Exif Print?
Q4
Is this model PictBridge compatible?
Q5
Does this camera support USB Hi-Speed protocol?
Q6
Can the camera be used as a PC camera?
Q7
Can I view snapshots and movies I record on a TV?
Q8
Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge compatible printer?
Q9
Can I use my computer to view images in the camera's built-in memory?
Q10
How can I copy the contents of the camera's built-in memory to a memory card?

Bundled Items and Options

Q1
Can the camera be mounted onto a tripod?
Q2
Can I attach filters or conversion lenses to this camera model?

Eye-Fi

Q1
Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent?
Q2
Can movie data be transferred by an Eye-Fi card?
Q3
Where can Eye-Fi card data communication be used?
Q4
Can I use Eye-Fi communication from a public LAN area?
Q5
What is the range for Eye-Fi communication?
Q6
What should I do if the camera suddenly powers down while image data transfer is in progress?
Q7
Why are some images that should have been transferred missing?
Q8
What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
Q9
What does it mean when the appearance of the Eye-Fi icon change?
Q10
Are there any restrictions or problems when using an Eye-Fi card as a memory card?
Q11
Can I use an Eye-Fi card out of the box?
Q12
When does Eye-Fi card data communication start?
Q13
Are images transferred by an Eye-Fi card retained in card memory?
Q14
Is there any way I can check on the camera whether an image was sent to another device?
Q15
Are initial default settings or other settings required to use an Eye-Fi card?
Q16
Can I transfer only selected images?

When things don't go right...

Q1
Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
Q2
Why doesn't digital zoom work?
Q3
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q4
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q5
The battery does not charge or back lamp of the camera flashes red.
Q6
The camera suddenly powers down.
Q7
The monitor screen image is out of focus.
Q8
Image is not recorded when the shutter button is pressed.
Q9
Images cannot be transferred over a USB connection.
Q10
Images are not displayed.
Q11
Camera powers down during Selftimer countdown.
Q12
Why does the date and time setting screen appear when I turn on the camera?
Q13
Auto Focus does not focus properly.
Q14
What should I do if the camera's buttons don't respond or if the camera won't turn off?
Q15
Why can't I view images I know I have recorded?
Q16
Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
Q17
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q18
A file cannot be deleted.
Q19
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q20
Night shots come out bad.
Q21
Displayed "RETRY POWER ON"
Q22
Why doesn't the self-timer work?
Q23
Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
Q24
Is there any problem when the battery and/or camera becomes warm?
Q25
Why doesn't anything happen when I press the REC or PLAY key while the camera is turned off?
Q26
Why does the camera emit a sound while I am using Premium Auto?
Q27
Why is battery life shorter than what is indicated in the User's Guide?
Q28
Buttons are not responsive right after the power has been turned on.
Q29
The color of the playback image is different from what appears on the monitor screen when shooting.
Q30
A recorded image was not saved.
Q31
There is digital noise in images.
Q32
Subjects are too dark when shooting images in a seashore or ski area.
Q33
The flash does not fire.
Q34
Power does not turn on.
Q35
The image is out of focus during movie recording.
Q36
The messages on the display are in the wrong language.
Q37
Though available lighting is bright, the faces of people in the image are dark.
Q38
Images cannot be edited (with resizing, trimming, rotation).
Q39
The subject is out of focus in the recorded image.

Display Messages

Q1
Is "This function cannot be used." displayed?
Q2
Is "There are no files." displayed?
Q3
Is "Images are being transferred. Stop transfer and turn off power?" displayed?
Q4
Is "SYSTEM ERROR" displayed?
Q5
Is "Memory Full" displayed?
Q6
Is "Record Error" displayed?
Q7
Is "Printing Error" displayed?
Q8
Is "There are no printing images. Set up DPOF." displayed?
Q9
Is "Load paper!" displayed?
Q10
Is "Card ERROR" displayed?
Q11
Is "The card is locked." displayed?
Q12
Is "LENS ERROR" displayed?
Q13
Is "Folder cannot be created." displayed?
Q14
Is "This file cannot be played." displayed?
Q15
Is "This card is not formatted." displayed?
Q16
Is "Check connections!" displayed?