General Performance, Recording Conditions, Memory Card
- Q1
- Can I use an UHS-I standard memory card with this camera?
- Q2
- Why are there horizontal bands in the images I shoot?
- Q3
- What is the difference between the two shutter types?
- Q4
- Can I edit the recording date and time of an image?
- Q5
- What types of memory cards are supported?
- Q6
- Can I turn display information on and off ?
- Q7
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q8
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q9
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q10
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q11
- Can images I shoot be stored as RAW or TIFF format data?
- Q12
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q13
- The monitor screen display image can be flipped vertically?
- Q14
- How can I shoot from an angle above my head?
- Q15
- How do you return to the REC mode from the PLAY mode?
- Q16
- How can I enable the ECO Mode?
Snap shot
- Q1
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q2
- What is the difference between optical zoom and other different types of zoom?
- Q3
- What can I do with the Best Shot Mode?
- Q4
- Does this camera have a macro mode?
- Q5
- Is there any way to enable simple access to functions I often use?
- Q6
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q7
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q8
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q9
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q10
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q11
- Why are my flash images out of focus?
- Q12
- Is there anything I need to keep in mind when using HDR Art, or the BEST SHOT Multi SR Zoom, HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q13
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q14
- Does the camera have a Make-up Mode and Landscape Mode?
- Q15
- Can't I configure focus mode, Metering, and other settings?
- Q16
- Why do some images recorded with flash come out looking a little dark?
- Q17
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q18
- What can I do with tracking function?
- Q19
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q20
- Why are there white spots in some of my images when I use the flash?
- Q21
- What is the difference between the "Anti Shake functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q22
- What recording functions can be assigned to the front shutter button?
- Q23
- What is the resolution and image size when digital zoom is being used?
- Q24
- Why is the image blurry when I have Anti Shake functions enabled and use the camera on a tripod or table top?
- Q25
- Why can't I shoot a single snapshots?
- Q26
- What can I do with the "Create folder"?
- Q27
- Can I rotate images on the monitor screen after I shoot them?
- Q28
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q29
- What can I do with Premium Auto PRO?
Continuous
- Q1
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q2
- Can I use Premium Auto PRO together with High Speed CS?
- Q3
- What can I do with the AF-CS?
- Q4
- How much time is required for shooting consecutive images with High-speed CS?
- Q5
- What types of continuous shutter are provided?
- Q6
- What is the difference between High Speed CS and Prerecord CS?
- Q7
- How many images can you specify for recording with Prerecord CS?
- Q8
- Can all of the images in a CS group be printed on a single sheet?
- Q9
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
Other Special-purpose Recording Features
- Q1
- How do I deactivate Motion Shutter?
- Q2
- What can I do with the "Motion Shutter"?
- Q3
- What can I do with Selfie Art?
- Q4
- What can I do with the Blurred Background?
- Q5
- What can I do with the Art Shot?
- Q6
- What can I do with the Wide Shot?
- Q7
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q8
- What can I do with Triple Shot?
- Q9
- Can Motion Shutter settings or the location of the on-screen motion detection icon?
- Q10
- Can a save an image I recorded with HDR Art as a normal image?
- Q11
- What can I do with the HDR and HDR Art?
- Q12
- What can I do with the Slide Panorama?
- Q13
- What can I do with the All-in-Focus Macro?
- Q14
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q15
- Why can't I seem to get good results with the Blurred Background effect?
- Q16
- Why can't I shoot Slide Panorama image?
- Q17
- What should I do to get good results with Wide Shot?
- Q18
- What can I do with the "Time Lapse"?
- Q19
- Can I specify the Slide Panorama slide direction?
- Q20
- How do I return Time Lapse settings to their initial factory defaults?
Special Playback Functions
- Q1
- What can I do with Highlight Photo?
- Q2
- What can I do with Highlight Movie?
- Q3
- What can I do with Highlight Score?
Movie
- Q1
- Does this camera support Snapshot in Movie?
- Q2
- What can I do with the movie editing functions of this camera?
- Q3
- What can I do with Prerecord Movie?
- Q4
- If I want to play back a movie on a computer, what type of computer do I need?
- Q5
- Why can't I record movies (FHD, STD)?
- Q6
- What can I do to reduce wind noise when recording a movie?
- Q7
- How can I play a movie recorded with the HS mode?
- Q8
- What types of movie modes are provided?
- Q9
- Can movies be shot at macro distances?
- Q10
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q11
- What types of HS modes are available?
- Q12
- What is the maximum continuous movie recording time (capacity)?
- Q13
- Are there any special conditions when using a memory card for recording movies?
- Q14
- Can multiple movies be merged into a single movie?
- Q15
- Can I cut still images out of a movie I recorded in the HS mode?
- Q16
- What should I do if I am having problems recording High-speed (HS) movies?
- Q17
- What focusing options are available for movie recording?
- Q18
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q19
- Can Anti Shake be used during movie recording?
- Q20
- Can I use zoom when recording a movie?
- Q21
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
- Q22
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
Audio Recording and Playback
- Q1
- Does the camera have a voice recording feature?
- Q2
- Can I record audio along with movies?
- Q3
- What audio file types are supported for slideshow background music?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q2
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q3
- Can I view snapshots and movies I record on a TV?
- Q4
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q5
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q6
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q7
- Can the camera be used as a PC camera?
- Q8
- Does the camera support Exif Print?
- Q9
- Does this camera support Hi-Speed USB protocol?
- Q10
- Can I use my computer to view images in the camera's built-in memory?
- Q11
- Is this model PictBridge compatible?
- Q12
- Why won't a CS image playback after I return it to the camera from a computer?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- How do I configure wireless settings?
- Q2
- What can I do with "One Time Share"?
- Q3
- What can I do with a wireless LAN functions?
- Q4
- What can I do with "Auto Send"?
- Q5
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image)
- Q6
- What is required to use the wireless LAN function?
- Q7
- Why can't I upload images to a social networking service?
- Q8
- Can I change the camera password for wireless LAN connection?
- Q9
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q10
- How do I disable Auto Send of images from the camera to a smartphone?
- Q11
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q12
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q13
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q14
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q15
- Why don't any of the wireless function (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q16
- Are you operating the camera from a remote location?
(Shoot with phone) - Q17
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q18
- Can I add location information to recorded images?
- Q19
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q20
- Is "Communication stopped." displayed?
- Q21
- Why are the images I send not saved on the send destination?
- Q22
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q23
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q24
- What is the data rate and range for wireless communication?
- Q25
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q26
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q27
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q28
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q29
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q30
- What wireless LAN standard applies?
When things don't go right...
- Q1
- Images I shoot are out of focus.
- Q2
- Though available lighting is bright, the faces of people in the image are dark.
- Q3
- There is digital noise in images.
- Q4
- The flash does not fire.
- Q5
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q6
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q7
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q8
- Buttons are not responsive right after the power has been turned on.
- Q9
- Images are not displayed.
- Q10
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q11
- Night shots come out bad.
- Q12
- Is there any problem when the battery and/or camera becomes warm?
- Q13
- Why can't I view images I know I have recorded?
- Q14
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q15
- Movie recording suddenly stops.
- Q16
- Why are there breaks in the image and/or audio when I play back a movie?
- Q17
- Why does the date and time setting screen appear when I turn on the camera?
- Q18
- Why doesn't the focus frame appear on the monitor screen?
- Q19
- Why is battery life shorter than what is indicated in the User's Guide?
- Q20
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q21
- Images cannot be transferred over a USB connection.
- Q22
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q23
- Camera powers down during Self-timer countdown.
- Q24
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q25
- Why can't I change the "HDMI Output" setting?
- Q26
- A file cannot be deleted.
- Q27
- Why doesn't the self-timer work?
- Q28
- Image is not recorded when the shutter button is pressed.
- Q29
- A recorded image was not saved.
- Q30
- Power does not turn on.
- Q31
- The messages on the display are in the wrong language.
- Q32
- Subjects are too dark when shooting images in a seashore or ski area.
- Q33
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q34
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q35
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q36
- The camera suddenly powers down.
- Q37
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q38
- Why can't I charge the battery or perform USB data communication?
- Q39
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?