General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- Can images I shoot be stored as RAW or TIFF format data?
- Q3
- How can I enable the ECO Mode?
- Q4
- How do you return to the REC mode from the PLAY mode?
- Q5
- What is the difference between the two shutter types?
- Q6
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q7
- What types of memory cards are supported?
- Q8
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q9
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q10
- Can I use an UHS-I standard memory card with this camera?
- Q11
- Can I edit the recording date and time of an image?
- Q12
- Why are there horizontal bands in the images I shoot?
- Q13
- How can I shoot from an angle above my head?
- Q14
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q15
- Can I turn display information on and off ?
- Q16
- The monitor screen display image can be flipped vertically?
Snap shot
- Q1
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q2
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q3
- What can I do with Make-up BKT(Make-up Bracketing)?
- Q4
- What can I do with the Best Shot Mode?
- Q5
- Does this camera have a macro mode?
- Q6
- Does the camera have a Make-up Mode and Landscape Mode?
- Q7
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q8
- What is the difference between optical zoom and other different types of zoom?
- Q9
- What can I do with the "Create folder"?
- Q10
- What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
- Q11
- What can I do with Premium Auto PRO?
- Q12
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q13
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q14
- Why is the image blurry when I have Anti Shake functions enabled and use the camera on a tripod or table top?
- Q15
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q16
- Is there anything I need to keep in mind when using HDR Art, or the BEST SHOT Multi SR Zoom, HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
- Q17
- Why are there white spots in some of my images when I use the flash?
- Q18
- Why are my flash images out of focus?
- Q19
- Can't I configure focus mode, Metering, and other settings?
- Q20
- What recording functions can be assigned to the front shutter button?
- Q21
- Why can't I shoot a single snapshots?
- Q22
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q23
- What is the difference between the "Anti Shake functions" menu item and the "HS Anti Shake" BEST SHOT scene?
- Q24
- Can I rotate images on the monitor screen after I shoot them?
- Q25
- What can I do with tracking function?
- Q26
- What is the resolution and image size when digital zoom is being used?
- Q27
- Is there any way to enable simple access to functions I often use?
- Q28
- Why do some images recorded with flash come out looking a little dark?
- Q29
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q30
- What can I do with Quick Collage?
Continuous
- Q1
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q2
- Can I use Premium Auto PRO together with High Speed CS?
- Q3
- What is the difference between High Speed CS and Prerecord CS?
- Q4
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q5
- Can all of the images in a CS group be printed on a single sheet?
- Q6
- How much time is required for shooting consecutive images with High-speed CS?
- Q7
- How many images can you specify for recording with Prerecord CS?
- Q8
- What types of continuous shutter are provided?
- Q9
- What can I do with the AF-CS?
Other Special-purpose Recording Features
- Q1
- What can I do with the "Motion Shutter"?
- Q2
- What can I do with the Slide Panorama?
- Q3
- What can I do with Selfie Art?
- Q4
- What can I do with the All-in-Focus Macro?
- Q5
- What can I do with the Art Shot?
- Q6
- Can a save an image I recorded with HDR Art as a normal image?
- Q7
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q8
- What can I do with the HDR and HDR Art?
- Q9
- How do I return Time Lapse settings to their initial factory defaults?
- Q10
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q11
- What can I do with the Blurred Background?
- Q12
- Why can't I seem to get good results with the Blurred Background effect?
- Q13
- What can I do with Triple Shot?
- Q14
- What should I do to get good results with Wide Shot?
- Q15
- Can Motion Shutter settings or the location of the on-screen motion detection icon?
- Q16
- What can I do with the "Time Lapse"?
- Q17
- Why can't I shoot Slide Panorama image?
- Q18
- What can I do with the Wide Shot?
- Q19
- Can I specify the Slide Panorama slide direction?
- Q20
- How do I deactivate Motion Shutter?
Movie
- Q1
- Can Anti Shake be used during movie recording?
- Q2
- What is the maximum continuous movie recording time (capacity)?
- Q3
- What focusing options are available for movie recording?
- Q4
- Can multiple movies be merged into a single movie?
- Q5
- What types of HS modes are available?
- Q6
- What should I do if I am having problems recording High-speed (HS) movies?
- Q7
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
- Q8
- What can I do with the movie editing functions of this camera?
- Q9
- Can movies be shot at macro distances?
- Q10
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q11
- Are there any special conditions when using a memory card for recording movies?
- Q12
- Can I use zoom when recording a movie?
- Q13
- If I want to play back a movie on a computer, what type of computer do I need?
- Q14
- What can I do with Prerecord Movie?
- Q15
- What types of movie modes are provided?
- Q16
- Can I cut still images out of a movie I recorded in the HS mode?
- Q17
- How can I play a movie recorded with the HS mode?
- Q18
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q19
- Why can't I record movies (FHD, STD)?
- Q20
- What can I do to reduce wind noise when recording a movie?
- Q21
- Does this camera support Snapshot in Movie?
- Q22
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- What kind of batteries can I use?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I view snapshots and movies I record on a TV?
- Q2
- Why won't a CS image playback after I return it to the camera from a computer?
- Q3
- Can I use my computer to view images in the camera's built-in memory?
- Q4
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q5
- Does the camera support Exif Print?
- Q6
- Can the camera be used as a PC camera?
- Q7
- Is this model PictBridge compatible?
- Q8
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q9
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q10
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q11
- Does this camera support Hi-Speed USB protocol?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless Functions
- Q1
- What can I do with "Quick Send"?
- Q2
- Can I select a particular image in camera memory and send it to a smartphone?
(Send Selected Image)
- Q3
- Are you operating the camera from a remote location?
(Shoot with phone) - Q4
- How do I configure wireless settings?
- Q5
- What can I do with a wireless LAN functions?
- Q6
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q7
- Why don't any of the wireless function (Auto Send, Shoot with Phone, Send To Phone, View On Phone) work?
- Q8
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q9
- What can I do with "Auto Send"?
- Q10
- Why can't I establish (or can no longer establish) a wireless LAN (Wi-Fi) connection between the camera and smartphone?
- Q11
- What is the data rate and range for wireless communication?
- Q12
- Where are images stored when they are sent to a smartphone using EXILIM Connect?
- Q13
- What is required to use the wireless LAN function?
- Q14
- Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
- Q15
- How can I check the current status of the wireless (Wi-Fi) connection between the camera and smartphone?
- Q16
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q17
- What wireless LAN standard applies?
- Q18
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q19
- How do pair a different smartphone with the camera using Bluetooth wireless technology?
- Q20
- Is "Communication stopped." displayed?
- Q21
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q22
- Can I add location information to recorded images?
- Q23
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q24
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q25
- Can I change the camera password for wireless LAN connection?
- Q26
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q27
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q28
- How do I disable Auto Send of images from the camera to a smartphone?
- Q29
- Why can't I upload images to a social networking service?
- Q30
- Why are the images I send not saved on the send destination?
When things don't go right...
- Q1
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q2
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q3
- Why can't I charge the battery or perform USB data communication?
- Q4
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q5
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q6
- Why can't I change the "HDMI Output" setting?
- Q7
- A recorded image was not saved.
- Q8
- Movie recording suddenly stops.
- Q9
- Why does an alarm sound when I remove the SD memory card immediately after turning off the camera?
- Q10
- The messages on the display are in the wrong language.
- Q11
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q12
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q13
- Camera powers down during Self-timer countdown.
- Q14
- Why can't I view images I know I have recorded?
- Q15
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q16
- Why is battery life shorter than what is indicated in the User's Guide?
- Q17
- Why doesn't the focus frame appear on the monitor screen?
- Q18
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q19
- Is there any problem when the battery and/or camera becomes warm?
- Q20
- Power does not turn on.
- Q21
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q22
- Why are there breaks in the image and/or audio when I play back a movie?
- Q23
- Buttons are not responsive right after the power has been turned on.
- Q24
- Images are not displayed.
- Q25
- Images I shoot are out of focus.
- Q26
- Subjects are too dark when shooting images in a seashore or ski area.
- Q27
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q28
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q29
- I can't change the settings of menu items. Menu items for some settings are not displayed on the menu.
- Q30
- Why does the date and time setting screen appear when I turn on the camera?
- Q31
- Night shots come out bad.
- Q32
- There is digital noise in images.
- Q33
- Though available lighting is bright, the faces of people in the image are dark.
- Q34
- Image is not recorded when the shutter button is pressed.
- Q35
- Why doesn't the self-timer work?
- Q36
- Images cannot be transferred over a USB connection.
- Q37
- The camera suddenly powers down.
- Q38
- A file cannot be deleted.
- Q39
- The flash does not fire.
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?