General Performance, Recording Conditions, Memory Card
- Q1
- Can images I shoot be stored as RAW or TIFF format data?
- Q2
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q3
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q4
- What is the difference between the two shutter types?
- Q5
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q6
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q7
- Can I use an UHS-I standard memory card with this camera?
- Q8
- Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
- Q9
- How can I display an image recorded and saved in RAW image data format?
- Q10
- Why are there horizontal bands in the images I shoot?
- Q11
- Can I edit the recording date and time of an image?
- Q12
- What types of memory cards are supported?
- Q13
- Can I turn display information on and off ?
- Q14
- How can I enable the ECO Mode?
Snap shot
- Q1
- Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, or High Speed Anti Shake scenes?
- Q2
- What can I do with Premium Auto PRO?
- Q3
- What is the resolution and image size when digital zoom is being used?
- Q4
- What can I do with the Best Shot Mode?
- Q5
- What can I do with the "Create folder"?
- Q6
- Why can't I shoot a single snapshots?
- Q7
- What is the difference between optical zoom and other different types of zoom?
- Q8
- Is there anything I need to keep in mind when using the flash or other light-emitting functions?
- Q9
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q10
- Why do some images recorded with flash come out looking a little dark?
- Q11
- Why are there white spots in some of my images when I use the flash?
- Q12
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q13
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q14
- Does this camera have a macro mode?
- Q15
- Is there any way to enable simple access to functions I often use?
- Q16
- What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" scene?
- Q17
- Why are my flash images out of focus?
- Q18
- Does the camera have a Make-up Mode and Landscape Mode?
- Q19
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q20
- What can I do with tracking function?
- Q21
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q22
- Why are my images blurred, even when I use High-speed Best Selection?
- Q23
- What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
- Q24
- If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q25
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q26
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q27
- Can I rotate images on the monitor screen after I shoot them?
- Q28
- Can't I configure focus mode, Metering, and other settings?
- Q29
- What can I do with the Custom Shot?
- Q30
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Continuous
- Q1
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q2
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q3
- What is the difference between High Speed CS and Prerecord CS?
- Q4
- Can all of the images in a CS group be printed on a single sheet?
- Q5
- Can I use Premium Auto PRO together with High Speed CS?
- Q6
- What types of continuous shutter are provided?
- Q7
- How many images can you specify for recording with Prerecord CS?
- Q8
- How much time is required for shooting consecutive images with High-speed CS?
- Q9
- What can I do with the AF-CS?
Other Special-purpose Recording Features
- Q1
- What can I do with Interval Shot?
- Q2
- What can I do with the HDR and HDR Art?
- Q3
- What should I do to get good results with Wide Shot?
- Q4
- What can I do with the All-in-Focus Macro?
- Q5
- What can I do with the "Motion Shutter"?
- Q6
- Can a save an image I recorded with HDR Art as a normal image?
- Q7
- What can I do with the "Time Lapse"?
- Q8
- What can I do with Triple Shot?
- Q9
- What can I do with the Snapshot?
- Q10
- What can I do with the Art Shot?
- Q11
- Why can't I shoot Slide Panorama image?
- Q12
- How do I deactivate Motion Shutter?
- Q13
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q14
- What can I do with the Wide Shot?
- Q15
- What can I do with the Slide Panorama?
- Q16
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q17
- What can I do with the Blurred Background?
- Q18
- Why can't I seem to get good results with the Blurred Background effect?
- Q19
- Can I specify the Slide Panorama slide direction?
- Q20
- How do I return Time Lapse or Interval Shot settings to their initial factory defaults?
Movie
- Q1
- What can I do with the movie editing functions of this camera?
- Q2
- Why can't I record movies (FHD, STD)?
- Q3
- Can movies be shot at macro distances?
- Q4
- What types of HS modes are available?
- Q5
- Can Anti Shake be used during movie recording?
- Q6
- What can I do with Prerecord Movie?
- Q7
- What is the maximum continuous movie recording time (capacity)?
- Q8
- What focusing options are available for movie recording?
- Q9
- If I want to play back a movie on a computer, what type of computer do I need?
- Q10
- How can I play a movie recorded with the HS mode?
- Q11
- Can a movie be created using multiple snapshots?
- Q12
- Can I record movies using HDR, Art Shot, and Premium Auto PRO?
- Q13
- What types of movie modes are provided?
- Q14
- Can I use zoom when recording a movie?
- Q15
- Can I cut still images out of a movie I recorded in the HS mode?
- Q16
- Are there any special conditions when using a memory card for recording movies?
- Q17
- What can I do to reduce wind noise when recording a movie?
- Q18
- Can multiple movies be merged into a single movie?
- Q19
- What should I do if I am having problems recording High-speed (HS) movies?
- Q20
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q21
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q22
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q23
- Does this camera support Snapshot in Movie?
Audio Recording and Playback
- Q1
- What audio file types are supported for slideshow background music?
- Q2
- Can I record audio along with movies?
- Q3
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- What is the life of the batteries that come with the camera?
- Q3
- Can the bundled USB-AC adaptor be used in other countries?
- Q4
- What kind of batteries can I use?
Computer, Communication, Printer, and Other Operations
- Q1
- Can the camera be used as a PC camera?
- Q2
- Is this model PictBridge compatible?
- Q3
- Can I shoot still images while displaying monitor screen contents on a TV?
- Q4
- Does the camera support Exif Print?
- Q5
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q6
- Can I view snapshots and movies I record on a TV?
- Q7
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q8
- Does this camera support Hi-Speed USB protocol?
- Q9
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q10
- Can I use my computer to view images in the camera's built-in memory?
- Q11
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q12
- Why won't a CS image playback after I return it to the camera from a computer?
Bundled Items and Options
- Q1
- Can the camera be used with a tripod and/or lens filters?
Wireless LAN Functions
- Q1
- Can I select a particular image in camera memory and send it to a smartphone?
(Send to phone)
- Q2
- What can I do with "Quick Send"?
- Q3
- Are you operating the camera from a remote location?
(Remote Capture) - Q4
- What can I do with a wireless LAN functions?
- Q5
- Can I add location information to recorded images?
- Q6
- Why can't I establish a wireless LAN connection?
- Q7
- Why can't I use Wireless LAN Functions?
- Q8
- Why are the images I send not saved on the send destination?
- Q9
- Can wireless LAN communication be used to send data to the camera from a smartphone, computer, or other terminal?
- Q10
- Can images in camera memory be viewed on a smartphone or a computer?
(View on phone) - Q11
- What is required to use the wireless LAN function?
- Q12
- Why am I having communication problems between the camera and a smartphone, computer, or other terminal?
(Slow data rate, remote control failure, etc.) - Q13
- What is the range for a wireless LAN connection?
- Q14
- Can I change the camera password for wireless LAN connection?
- Q15
- Can images be uploaded to a social networking service (SNS), or other online service?
- Q16
- Can the wireless LAN communication setting be turned on or off on the camera?
- Q17
- Why can't I upload images to a social networking service?
- Q18
- Can I reduce the size of a snapshot when sending it from the camera to a smartphone?
- Q19
- How can I check the SSID (identifier used when connecting with the camera's wireless LAN) and wireless LAN password?
- Q20
- What wireless LAN standard applies?
- Q21
- Where are images stored when they are sent to a smartphone using EXILIM Remote?
- Q22
- Why am I unable to browse my mail or the Web on my smartphone or other terminal using Wi-Fi?
- Q23
- Is "Communication stopped." displayed?
- Q24
- Can the camera use wireless LAN to communicate with a wireless LAN printer or another wireless LAN camera?
- Q25
- What is the data rate and range for wireless LAN communication?
When things don't go right...
- Q1
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q2
- There is digital noise in images.
- Q3
- What should I do if Auto Focus does not focus properly?
- Q4
- The flash does not fire.
- Q5
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q6
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q7
- Though available lighting is bright, the faces of people in the image are dark.
- Q8
- Why does the date and time setting screen appear when I turn on the camera?
- Q9
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q10
- Subjects are too dark when shooting images in a seashore or ski area.
- Q11
- Night shots come out bad.
- Q12
- Why can't I charge the battery or perform USB data communication?
- Q13
- Auto Focus does not focus properly.
- Q14
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q15
- Why does the zoom factor seem to change suddenly?
- Q16
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q17
- Buttons are not responsive right after the power has been turned on.
- Q18
- Why doesn't the self-timer work?
- Q19
- A recorded image was not saved.
- Q20
- Movie recording suddenly stops.
- Q21
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q22
- Is there any problem when the battery and/or camera becomes warm?
- Q23
- Why doesn't anything happen when I press the REC button while the camera is turned off?
- Q24
- The messages on the display are in the wrong language.
- Q25
- Why can't I change the "HDMI Output" setting?
- Q26
- Images are not displayed.
- Q27
- Image is not recorded when the shutter button is pressed.
- Q28
- Why doesn't the focus frame appear on the monitor screen?
- Q29
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q30
- Why can't I view images I know I have recorded?
- Q31
- A file cannot be deleted.
- Q32
- The camera suddenly powers down.
- Q33
- Camera powers down during Self-timer countdown.
- Q34
- Images cannot be transferred over a USB connection.
- Q35
- The image is out of focus during movie recording.
- Q36
- Why are there breaks in the image and/or audio when I play back a movie?
- Q37
- Power does not turn on.
- Q38
- Why is battery life shorter than what is indicated in the User's Guide?
- Q39
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q40
- The subject is out of focus in the recorded image.
- Q41
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q42
- Why does the camera emit a sound while I am using Premium Auto PRO?
Display Messages
- Q1
- What do the messages that appear on the monitor screen mean?