EX-ZR500


General Performance, Recording Conditions, Memory Card

Q1
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q2
Can I edit the recording date and time of an image?
Q3
Can I use an UHS-I standard memory card with this camera?
Q4
Can this model record without a memory card?
What are the minimum requirements for recording and playing back images?
Q5
Can images I shoot be stored as RAW or TIFF format data?
Q6
What is the difference between the two shutter types?
Q7
Can I turn display information on and off ?
Q8
What types of memory cards are supported?
Q9
Can I configure the camera to stamp the current time and date into snapshots when I record them?
Q10
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q11
Why are there horizontal bands in the images I shoot?
Q12
Why doesn't the number of remaining images shown on the monitor screen get smaller even though I record images?
Q13
How can I enable the ECO Mode?

Snap shot

Q1
What can I do with the Best Shot Mode?
Q2
What is the difference between "HS Night Shot", "HS Night Scene", and the "Night Scene" of previous models?
Q3
Can't I configure focus mode, AF area, and other settings?
Q4
Is there anything I need to keep in mind when using the flash or other light-emitting functions?
Q5
Why are there white spots in some of my images when I use the flash?
Q6
What can I do with the Custom Shot?
Q7
Is there anything I need to keep in mind when using HDR Art, or Multi SR Zoom, or the BEST SHOT HDR, HS Night Shot, HS Night Scene, HS Night Scene and Portrait, or HS Anti Shake scenes?
Q8
What is the resolution and image size when digital zoom is being used?
Q9
What is the difference between optical zoom and other different types of zoom?
Q10
If I shoot a snapshot or movie in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
Q11
Why are my flash images out of focus?
Q12
Does the camera have a Make-up Mode and Landscape Mode?
Q13
What can I do with the "Create folder"?
Q14
Why can't I shoot a single snapshots?
Q15
Why are my images blurred, even when I use HS Best Selection?
Q16
What can I do with Premium Auto PRO?
Q17
Is there any way to enable simple access to functions I often use?
Q18
Will the camera momentarily display an image I shoot immediately after I shoot it?
Q19
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q20
Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
Q21
Why is it that the display image sometimes does not enlarge when I use manual focus?
Q22
What can I do with tracking function?
Q23
Does this camera have a macro mode?
Q24
What is the difference between the "Anti Shake" menu item and the "HS Anti Shake" BEST SHOT scene?
Q25
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q26
Can I rotate images on the monitor screen after I shoot them?
Q27
Why do some images recorded with flash come out looking a little dark?
Q28
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
Q29
How do I use the A, S, and M modes that are shown on the mode dial?
Q30
How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?

Continuous

Q1
How many images can you specify for recording with Prerecord CS?
Q2
How much time is required for shooting consecutive images with High-speed CS?
Q3
Can all of the images in a CS group be printed on a single sheet?
Q4
With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
Q5
What types of continuous shutter are provided?
Q6
What is the difference between High Speed CS and Prerecord CS?
Q7
What can I do with the AF-CS?
Q8
Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
Q9
Can I use Premium Auto PRO together with High Speed CS?

Other Special-purpose Recording Features

Q1
How do I deactivate Motion Shutter?
Q2
What can I do with the "Time Lapse"?
Q3
What can I do with the Blurred Background?
Q4
Can I adjust the intensity of the art effect applied by HDR Art?
Q5
What can I do with the Art Shot?
Q6
What can I do with the "Motion Shutter"?
Q7
Can I adjust the intensity of the blur effect applied by Blurred Background?
Q8
How do I return Time Lapse settings to their initial factory defaults?
Q9
Can a save an image I recorded with HDR Art as a normal image?
Q10
What can I do with the HDR and HDR Art?
Q11
Why can't I shoot Slide Panorama image?
Q12
Can I specify the Slide Panorama slide direction?
Q13
What should I do to get good results with Wide Shot?
Q14
Why can't I seem to get good results with the Blurred Background effect?
Q15
What can I do with the Slide Panorama?
Q16
What can I do with Triple Shot?
Q17
What can I do with the Snapshot?
Q18
What can I do with the All-in-Focus Macro?
Q19
What can I do with the Wide Shot?

Movie

Q1
What is the maximum continuous movie recording time (capacity)?
Q2
What types of HS modes are available?
Q3
If I want to play back a movie on a computer, what type of computer do I need?
Q4
Can multiple movies be merged into a single movie?
Q5
Can I cut still images out of a movie I recorded in the HS mode?
Q6
How can I play a movie recorded with the HS mode?
Q7
Are there any special conditions when using a memory card for recording movies?
Q8
Can I record movies using HDR, Art Shot, and Premium Auto PRO?

Q9
Can movies be shot at macro distances?
Q10
What types of movie modes are provided?
Q11
Can Anti Shake be used during movie recording?
Q12
Can I use zoom when recording a movie?
Q13
If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q14
What can I do with the movie editing functions of this camera?
Q15
What focusing options are available for movie recording?
Q16
What can I do to reduce wind noise when recording a movie?
Q17
What should I do if I am having problems recording High-speed (HS) movies?
Q18
Does this camera support Snapshot in Movie?
Q19
Why can't I record movies (FHD, STD)?
Q20
Does this camera support Continuous Shutter shooting for Snapshot In Movie?
Q21
What can I do with Prerecord Movie?
Q22
Why does the recorded image turn out dark when I shoot a movie of a dark subject?

Audio Recording and Playback

Q1
Can I record audio along with movies?
Q2
Does the camera have a voice recording feature?
Q3
What audio file types are supported for slideshow background music?

Power Requirements

Q1
How can I charge the camera's battery?
Q2
What kind of batteries can I use?
Q3
What is the life of the batteries that come with the camera?
Q4
Can the bundled USB-AC adaptor be used in other countries?

Computer, Communication, Printer, and Other Operations

Q1
Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Q2
Does this camera support Hi-Speed USB protocol?
Q3
Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Q4
Why won't a CS image playback after I return it to the camera from a computer?
Q5
Can I view snapshots and movies I record on a TV?
Q6
Can the camera be used as a PC camera?
Q7
Can I shoot still images while displaying monitor screen contents on a TV?
Q8
Is use of an HDMI cable supported?
Q9
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q10
Is this model PictBridge compatible?
Q11
Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge or compatible printer?
Q12
Does the camera support Exif Print?
Q13
How can I copy the contents of the camera's built-in memory to a memory card?
Q14
Can I use my computer to view images in the camera's built-in memory?

Bundled Items and Options

Q1
Can the camera be used with a tripod and/or lens filters?

Eye-Fi

Q1
Does the camera support Eye-Fi communication?

FlashAir

Q1
Does the camera support FlashAir communication?

When things don't go right...

Q1
The flash does not fire.
Q2
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q3
The back lamp of the camera fails to light or goes out when I try to charge the battery.
Q4
The messages on the display are in the wrong language.
Q5
Images are not displayed.
Q6
Why does the camera emit a sound while I am using Premium Auto PRO?
Q7
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q8
Night shots come out bad.
Q9
Is there any problem when the battery and/or camera becomes warm?
Q10
Why does the camera's back lamp switch between green and red during charging?
Q11
Why can't I change the "HDMI Output" setting?
Q12
The color of the playback image is different from what appears on the monitor screen when shooting.
Q13
There is digital noise in images.
Q14
The subject is out of focus in the recorded image.
Q15
Why do time and date settings I configured the first time after purchasing the camera reset to their
 factory defaults when I remove the camera's battery?
Q16
Why doesn't the focus frame appear on the monitor screen?
Q17
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q18
Power does not turn on.
Q19
Why is battery life shorter than what is indicated in the User's Guide?
Q20
Buttons are not responsive right after the power has been turned on.
Q21
What should I do if the camera's buttons don't respond or if the camera won't turn off?
Q22
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q23
Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
Q24
Auto Focus does not focus properly.
Q25
Though available lighting is bright, the faces of people in the image are dark.
Q26
Why does the date and time setting screen appear when I turn on the camera?
Q27
Why can't I view images I know I have recorded?
Q28
What should I do if Auto Focus does not focus properly?
Q29
Why doesn't the self-timer work?
Q30
Why are there breaks in the image and/or audio when I play back a movie?
Q31
Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
Q32
The camera suddenly powers down.
Q33
The image is out of focus during movie recording.
Q34
A file cannot be deleted.
Q35
Why doesn't anything happen when I press the REC button while the camera is turned off?
Q36
Image is not recorded when the shutter button is pressed.
Q37
Camera powers down during Self-timer countdown.
Q38
A recorded image was not saved.
Q39
Subjects are too dark when shooting images in a seashore or ski area.
Q40
Movie recording suddenly stops.
Q41
Images cannot be transferred over a USB connection.

Display Messages

Q1
What do the messages that appear on the monitor screen mean?