General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- Why are there horizontal bands in the images I shoot?
- Q3
- Can images I shoot be stored as RAW or TIFF format data?
- Q4
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q5
- What types of memory cards are supported?
- Q6
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q7
- Can I use an UHS-I standard memory card with this camera?
- Q8
- Why doesn't the remaining memory capacity change after I shoot an image?
- Q9
- Can I turn display information on and off ?
- Q10
- What is the difference between the two shutter types?
- Q11
- Can I edit the recording date and time of an image?
- Q12
- Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
- Q13
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
Snap shot
- Q1
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q2
- Why are there white spots in some of my images when I use the flash?
- Q3
- How do I use the A, S, and M modes that are shown on the mode dial?
- Q4
- If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q5
- Why are my images blurred, even when I use High-speed Best Selection?
- Q6
- What can I do with ISO High Limit?
- Q7
- What is the resolution and image size when digital zoom is being used?
- Q8
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q9
- Why can't I get exactly the shot I want with Lag Correction?
- Q10
- Is there anything I need to keep in mind when using HDR, HDR Art, or Multi SR Zoom, or the BEST SHOT High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, or High Speed Anti Shake scenes?
- Q11
- What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
- Q12
- What can I do with the Art Shot?
- Q13
- Why can't I shoot a single snapshots?
- Q14
- What is the difference between optical zoom and other different types of zoom?
- Q15
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q16
- Can't I configure focus mode, AF area, and other settings?
- Q17
- Can I use 12.5X optical zoom in the macro mode?
- Q18
- Can I rotate images that I recorded while Auto Rotate was turned off?
- Q19
- What can I do with the Best Shot Mode?
- Q20
- What can I do with Premium Auto PRO?
- Q21
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q22
- Does the camera have a Make-up Mode and Landscape Mode?
- Q23
- What can I do with the "Create folder"?
- Q24
- What can I do with tracking function?
- Q25
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q26
- How can I enable the ECO Mode?
- Q27
- Does this camera have a macro mode?
- Q28
- What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
- Q29
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q30
- Is there any way to easily switch the focus mode between macro, super macro and infinity (∞)?
- Q31
- Why don't my images look like the Best Shot Mode sample images?
- Q32
- Is there anything I need to keep in mind when using Premium Auto PRO?
- Q33
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q34
- Why do some images recorded with flash come out looking a little dark?
- Q35
- Why are my flash images out of focus?
Continuous
- Q1
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q2
- How many images can you specify for recording with Prerecord CS?
- Q3
- What types of continuous shutter are provided?
- Q4
- What should I do to get good results with Wide Shot?
- Q5
- What can I do with the HDR and HDR Art?
- Q6
- What is the difference between High Speed CS and Prerecord CS?
- Q7
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q8
- What can I do with the Wide Shot?
- Q9
- Can I use Premium Auto PRO together with High Speed CS?
- Q10
- Why can't I seem to get good results with the Blurred Background effect?
- Q11
- Why can't I shoot Wide Shot image?
- Q12
- Why can't I shoot Slide Panorama image?
- Q13
- What can I do with the Blurred Background?
- Q14
- How much time is required for shooting consecutive images with High-speed CS?
- Q15
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
- Q16
- What can I do with the Slide Panorama?
- Q17
- Can a save an image I recorded with HDR Art as a normal image?
- Q18
- Can I specify the Slide Panorama slide direction?
- Q19
- What types of subjects come out best with HDR Art?
- Q20
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q21
- Can all of the images in a CS group be printed on a single sheet?
Dynamic Photo
- Q1
- How do I use an image I imported to camera memory with Photo Transport as the background for a Dynamic Photo image?
- Q2
- Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
- Q3
- Does this model support creation of Dynamic Photo characters?
- Q4
- How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
- Q5
- Can I insert a character into a movie to create a Dynamic Photo image?
- Q6
- When creating a Dynamic Photo image, can I change the size of the inserted character?
- Q7
- Can I print the image of a stationary subject or moving subject?
- Q8
- Can I print a Dynamic Photo with a moving subject?
- Q9
- What type of image can I insert a subject into to create a Dynamic Photo image?
- Q10
- What is the playback time of a Dynamic Photo movie?
Movie
- Q1
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q2
- If I want to play back a movie on a computer, what type of computer do I need?
- Q3
- Can movies be shot at macro distances?
- Q4
- Does this camera support Snapshot in Movie?
- Q5
- Can a movie be recorded using Premium Auto PRO?
- Q6
- What types of movie modes are provided?
- Q7
- What is the maximum continuous movie recording time (capacity)?
- Q8
- What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
- Q9
- Are there any special conditions when using a memory card for recording movies?
- Q10
- What can I do to reduce wind noise when recording a movie?
- Q11
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q12
- Can I use HDR Art for movie recording?
- Q13
- The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
- Q14
- What can I do with Prerecord Movie?
- Q15
- What focusing options are available for movie recording?
- Q16
- Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
- Q17
- Can I cut still images out of a movie I recorded in the HS mode?
- Q18
- What types of HS modes are available?
- Q19
- Can Anti Shake be used during movie recording?
- Q20
- Why can't I record movies (FHD, STD)?
- Q21
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q22
- How can I play a movie recorded with the HS mode?
- Q23
- What should I do if I am having problems recording High-speed (HS) movies?
- Q24
- Can I use zoom when recording a movie?
Audio Recording and Playback
- Q1
- Can I add audio after recording a movie or snapshot?
- Q2
- What audio file types are supported for slideshow background music?
- Q3
- Can I record audio along with movies?
- Q4
- Can I use the camera to play back audio I recorded with it?
- Q5
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How can I charge the camera's battery?
- Q2
- Is charging performed during USB data communication with the computer?
- Q3
- What is the life of the batteries that come with the camera?
- Q4
- Can the bundled USB-AC adaptor be used in other countries?
- Q5
- What kind of batteries can I use?
- Q6
- How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
Computer, Communication, Printer, and Other Operations
- Q1
- Can I use my computer to view images in the camera's built-in memory?
- Q2
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q3
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q4
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q5
- Can the camera be used as a PC camera?
- Q6
- Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
- Q7
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q8
- Is use of an HDMI cable supported?
- Q9
- Does this camera support Hi-Speed USB protocol?
- Q10
- Is there anything I need to keep in mind when using the USB cable to connect the camera directly to
a PictBridge or compatible printer? - Q11
- Can I view Dynamic Photo images on my computer?
- Q12
- Is this model PictBridge compatible?
- Q13
- Does the camera support Exif Print?
- Q14
- Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
- Q15
- Can I view snapshots and movies I record on a TV?
Bundled Items and Options
- Q1
- Can I attach filters or conversion lenses to this camera model?
- Q2
- Can the camera be mounted onto a tripod?
Eye-Fi
- Q1
- Why can't I perform Eye-Fi communication?
Why doesn't the Eye-Fi icon change from transparent to non-transparent? - Q2
- Can I use an Eye-Fi card out of the box?
- Q3
- What is the range for Eye-Fi communication?
- Q4
- Are images transferred by an Eye-Fi card retained in card memory?
- Q5
- Can I use Eye-Fi communication from a public LAN area?
- Q6
- What should I do if the camera suddenly powers down while image data transfer is in progress?
- Q7
- When does Eye-Fi card data communication start?
- Q8
- Are initial default settings or other settings required to use an Eye-Fi card?
- Q9
- What does it mean when the appearance of the Eye-Fi icon change?
- Q10
- Why are some images that should have been transferred missing?
- Q11
- Can I transfer only selected images?
- Q12
- Are there any restrictions or problems when using an Eye-Fi card as a memory card?
- Q13
- Is there any way I can check on the camera whether an image was sent to another device?
- Q14
- What should I do if the software that was on an Eye-Fi card is deleted when I format the card?
- Q15
- Can movie data be transferred by an Eye-Fi card?
- Q16
- Where can Eye-Fi card data communication be used?
- Q17
- Why doesn't my Eye-Fi card operate correctly?
FlashAir
- Q1
- What does it mean when the appearance of the FlashAir icon change?
- Q2
- Why can't I perform FlashAir communication?
Why doesn't the FlashAir icon change from transparent to non-transparent? - Q3
- Can FlashAir communication settings be configured individually for each image?
- Q4
- Is there anyway to disabled viewing of images on a FlashAir compatible memory card from being viewed on a computer or other device over a wireless LAN connection?
- Q5
- What can I do with FlashAir compatible memory card communication?
- Q6
- Can images from a social networking service (SNS), Picasa, or other online service be uploaded?
- Q7
- Are initial default settings or other settings required to use a FlashAir compatible memory card?
- Q8
- Can I use a FlashAir compatible memory card out of the box?
- Q9
- Is there anyway of knowing on the camera whether the images on a FlashAir compatible memory card are being viewed on a computer or other device over a wireless LAN connection?
- Q10
- Are there any restrictions or problems when using a FlashAir compatible memory card as a memory card?
- Q11
- What is the range for FlashAir communication?
When things don't go right...
- Q1
- Images cannot be transferred over a USB connection.
- Q2
- The battery does not charge or the back lamp of the camera flashes red.
- Q3
- Camera powers down during Self-timer countdown.
- Q4
- Movie recording suddenly stops.
- Q5
- Why doesn't the self-timer work?
- Q6
- Why doesn't the focus frame appear on the monitor screen?
- Q7
- Why can't I perform FlashAir communication after formatting a FlashAir compatible memory card?
- Q8
- Why can't I select "Off" for the camera's "FlashAir" setting?
- Q9
- Images are not displayed.
- Q10
- Why can't I change the "HDMI Output" setting?
- Q11
- Power does not turn on.
- Q12
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q13
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q14
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q15
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q16
- Buttons are not responsive right after the power has been turned on.
- Q17
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q18
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q19
- A file cannot be deleted.
- Q20
- Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
- Q21
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q22
- The camera suddenly powers down.
- Q23
- The image is out of focus during movie recording.
- Q24
- Why can't I view images I know I have recorded?
- Q25
- Night shots come out bad.
- Q26
- There is digital noise in images.
- Q27
- Why is battery life shorter than what is indicated in the User's Guide?
- Q28
- Why doesn't anything happen when I press the REC button while the camera is turned off?
- Q29
- Image is not recorded when the shutter button is pressed.
- Q30
- The subject is out of focus in the recorded image.
- Q31
- Why does the camera's back lamp switch between green and red during charging?
- Q32
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q33
- Is there any problem when the battery and/or camera becomes warm?
- Q34
- Why do time and date settings I configured the first time after purchasing the camera reset to their
factory defaults when I remove the camera's battery? - Q35
- Subjects are too dark when shooting images in a seashore or ski area.
- Q36
- Why are there breaks in the image and/or audio when I play back a movie?
- Q37
- The flash does not fire.
- Q38
- Why does the date and time setting screen appear when I turn on the camera?
- Q39
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q40
- Auto Focus does not focus properly.
- Q41
- A recorded image was not saved.
- Q42
- The messages on the display are in the wrong language.
- Q43
- Though available lighting is bright, the faces of people in the image are dark.
- Q44
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q45
- What should I do if Auto Focus does not focus properly?
Display Messages
- Q1
- Is "This card is not formatted." displayed?
- Q2
- Is "SYSTEM ERROR" displayed?
- Q3
- Is "Card ERROR" displayed?
- Q4
- What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
- Q5
- Is "Printing Error" displayed?
- Q6
- Is "Folder cannot be created." displayed?
- Q7
- Is "Load paper!" displayed?
- Q8
- Is "LENS ERROR" displayed?
- Q9
- Is "There are no files." displayed?
- Q10
- Is "Cannot register any more files." displayed?
- Q11
- Is "Connecting to the network" displayed?
- Q12
- Is "Change your computer’s FlashAir settings." displayed?
- Q13
- Is "This function cannot be used." displayed?
- Q14
- Is "Memory Full" displayed?
- Q15
- Is "Check connections!" displayed?
- Q16
- Is "There are no printing images. Set up DPOF." displayed?
- Q17
- Is "There is no image to register." displayed?
- Q18
- Is "The card is locked." displayed?
- Q19
- Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
- Q20
- Is "Record Error" displayed?
- Q21
- Is "Can not find the file." displayed?
- Q22
- Displayed "RETRY POWER ON"
- Q23
- Is "This file cannot be played." displayed?
