EX-ZR20


General Performance, Recording Conditions, Memory Card

Q1
What is the recording capacity of the camera in terms of number of images and movie recording time?
Q2
What types of memory cards are supported?
Q3
What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
Q4
Can this model record without a memory card?
What are the minimum requirements for recording and playing back images?
Q5
Can I turn display information on and off ?
Q6
Can I configure the camera to stamp the current time and date into snapshots when I record them?
Q7
Can I use an UHS-I standard memory card with this camera?
Q8
Can I edit the recording date and time of an image?
Q9
Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
Q10
Can images I shoot be stored as RAW or TIFF format data?
Q11
Why doesn't the remaining memory capacity change after I shoot an image?
Q12
Why are there horizontal bands in the images I shoot?
Q13
Can't I configure focus mode, AF area, and other settings?
Q14
What is the difference between the two shutter types?

Snap shot

Q1
Is there anything I need to keep in mind when using the BEST SHOT HDR, HDR Art, Multi SR Zoom, High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, and High Speed Anti Shake scenes?
Q2
Does this camera have a macro mode?
Q3
Why can't I change the camera's focus mode?
Q4
Can I adjust the intensity of the art effect applied by Art Shot?
Q5
Why is it that the display image sometimes does not enlarge when I use manual focus?
Q6
What can I do with the Best Shot Mode?
Q7
Why can't I get exactly the shot I want with Lag Correction?
Q8
Can I use 8X optical zoom in the macro mode?
Q9
What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
Q10
Does the camera have a Make-up Mode and Landscape Mode?
Q11
Why are my flash images out of focus?
Q12
Why don't my images look like the Best Shot Mode sample images?
Q13
Will the camera momentarily display an image I shoot immediately after I shoot it?
Q14
What can I do with the "Single SR Zoom"?
Q15
Why are there white spots in some of my images when I use the flash?
Q16
Is there any way to easily switch the focus mode between Macro and Super Macro?
Q17
Can I rotate images that I recorded while Auto Rotate was turned off?
Q18
What is the resolution and image size when digital zoom is being used?
Q19
Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
Q20
Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
Q21
What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
Q22
What can I do with Premium Auto PRO?
Q23
Is there anything I need to keep in mind when using High-speed Best Selection?
Q24
Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
Q25
Is there anything I need to keep in mind when using Premium Auto PRO?
Q26
How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
Q27
Why do subjects in my images have red eyes even though I use Red Eye Reduction?
Q28
What is the difference between optical zoom and other different types of zoom?
Q29
Why do some images recorded with flash come out looking a little dark?
Q30
If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
Q31
What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
Q32
Why does the message "Folder cannot be created" appear when I try to create a folder?
Q33
What can I do with the Art Shot?
Q34
Why are my images blurred, even when I use High-speed Best Selection?
Q35
What can I do with the "Create folder"?
Q36
Why can't I shoot snapshots?
Q37
How can I enable the ECO Mode?
Q38
What can I do with HD Zoom?
Q39
How do I cancel a BEST SHOT scene selection?
Q40
What can I do with tracking function?
Q41
What can I do with ISO High Limit?

Continuous

Q1
Can all of the images in a CS group be printed on a single sheet?
Q2
How many images can you specify for recording with Prerecord CS?
Q3
What is the difference between High Speed CS and Prerecord CS?
Q4
What types of continuous shutter are provided?
Q5
Why can't I shoot Wide Shot image?
Q6
Can I use Premium Auto PRO together with High Speed CS?
Q7
Can I adjust the intensity of the blur effect applied by Blurred Background?
Q8
What can I do with the Wide Shot?
Q9
What should I do to get good results with Wide Shot?
Q10
Why can't I seem to get good results with the Blurred Background effect?
Q11
How much time is required for shooting consecutive images with High-speed CS?
Q12
Can a save an image I recorded with HDR Art as a normal image?
Q13
With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
Q14
What can I do with the Multi SR Zoom?
Q15
Can I adjust the intensity of the art effect applied by HDR Art?
Q16
What types of subjects come out best with HDR Art?
Q17
Can I specify the Slide Panorama slide direction?
Q18
Why can't I shoot Slide Panorama image?
Q19
What can I do with the Blurred Background?
Q20
What can I do with the Slide Panorama?
Q21
What can I do with the HDR and HDR Art?
Q22
Can I select (for printing, saving, deletion, etc.) a single image in a CS group?

Dynamic Photo

Q1
Can I print the image of a stationary subject or moving subject?
Q2
Does this model support creation of Dynamic Photo characters?
Q3
What is the playback time of a Dynamic Photo movie?
Q4
Can I print a Dynamic Photo with a moving subject?
Q5
When creating a Dynamic Photo image, can I change the size of the inserted character?
Q6
How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
Q7
Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
Q8
What type of image can I insert a subject into to create a Dynamic Photo image?
Q9
Can I insert a character into a movie to create a Dynamic Photo image?

Movie

Q1
How can I play a movie recorded with the HS mode?
Q2
Does this camera support Snapshot in Movie?
Q3
Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
Q4
Can I use HDR Art for movie recording?
Q5
Does this camera support Continuous Shutter shooting for Snapshot In Movie?
Q6
Can Anti Shake be used during movie recording?
Q7
What can I do to reduce wind noise when recording a movie?
Q8
If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
Q9
What types of movie modes are provided?
Q10
If I want to play back a movie on a computer, what type of computer do I need?
Q11
Does auto macro work during movie recording?
Q12
Are there any special conditions when using a memory card for recording movies?
Q13
The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
Q14
Why does the recorded image turn out dark when I shoot a movie of a dark subject?
Q15
What should I do if I am having problems recording High-speed (HS) movies?
Q16
Can I cut still images out of a movie I recorded in the HS mode?
Q17
What is the maximum continuous movie recording time (capacity)?
Q18
What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
Q19
What types of HS modes are available?
Q20
Can I use zoom when recording a movie?
Q21
What can I do with Prerecord Movie?
Q22
What focusing options are available for movie recording?
Q23
Can a movie be recorded using Premium Auto PRO?
Q24
Why can't I shoot movies?

Audio Recording and Playback

Q1
Can I record audio along with movies?
Q2
Can I use the camera to play back audio I recorded with it?
Q3
Can I add audio after recording a movie or snapshot?
Q4
What audio file types are supported for slideshow background music?
Q5
Does the camera have a voice recording feature?

Power Requirements

Q1
How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
Q2
Can the bundled USB-AC adaptor be used in other countries?
Q3
Is battery charging over connection with a computer's USB port supported?
Q4
What kind of batteries can I use?
Q5
What is the life of the batteries that come with the camera?
Q6
Is charging performed during USB data communication with the computer?

Computer, Communication, Printer, and Other Operations

Q1
Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
Q2
Can the camera be used as a PC camera?
Q3
Can I use my computer to view images in the camera's built-in memory?
Q4
Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
Q5
Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
Q6
Is there a way to keep a file from being deleted?
Q7
Does this camera support Hi-Speed USB protocol?
Q8
Can I view snapshots and movies I record on a TV?
Q9
Does the camera support Exif Print?
Q10
Is use of an HDMI cable supported?
Q11
Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge or compatible printer?
Q12
Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
Q13
Is this model PictBridge compatible?
Q14
Can I view Dynamic Photo images on my computer?
Q15
Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
Q16
How can I copy the contents of the camera's built-in memory to a memory card?
Q17
Why can't I delete a file?

Bundled Items and Options

Q1
Can the camera be mounted onto a tripod?
Q2
Can I attach filters or conversion lenses to this camera model?

When things don't go right...

Q1
Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
Q2
Why are there breaks in the image and/or audio when I play back a movie?
Q3
The image is out of focus during movie recording.
Q4
How can I return the camera to the initial factory default settings that were in effect when I purchased it?
Q5
Why can't I change the "HDMI Output" setting?
Q6
Why is battery life shorter than what is indicated in the User's Guide?
Q7
Why does the date and time setting screen appear when I turn on the camera?
Q8
Night shots come out bad.
Q9
Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
Q10
There is digital noise in images.
Q11
A file cannot be deleted.
Q12
What should I do if the camera's buttons don't respond or if the camera won't turn off?
Q13
Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
Q14
The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
Q15
What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
Q16
The flash does not fire.
Q17
The monitor screen image is out of focus.
Q18
The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
Q19
Why can't I view images I know I have recorded?
Q20
Images are not displayed.
Q21
Power does not turn on.
Q22
Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
Q23
The camera suddenly powers down.
Q24
Though available lighting is bright, the faces of people in the image are dark.
Q25
Why doesn't the self-timer work?
Q26
Is there any problem when the battery and/or camera becomes warm?
Q27
Why doesn't anything happen when I press the REC button while the camera is turned off?
Q28
The back lamp of the camera fails to light or goes out when I try to charge the battery.
Q29
The color of the playback image is different from what appears on the monitor screen when shooting.
Q30
The subject is out of focus in the recorded image.
Q31
A recorded image was not saved.
Q32
Subjects are too dark when shooting images in a seashore or ski area.
Q33
Why does the camera emit a sound while I am using Premium Auto PRO?
Q34
Image is not recorded when the shutter button is pressed.
Q35
The battery does not charge or the back lamp of the camera flashes red.
Q36
Auto Focus does not focus properly.
Q37
Camera powers down during Selftimer countdown.
Q38
The messages on the display are in the wrong language.
Q39
Images cannot be transferred over a USB connection.
Q40
Buttons are not responsive right after the power has been turned on.
Q41
Movie recording suddenly stops.
Q42
Why does the camera's back lamp switch between green and red during charging?

Display Messages

Q1
Is "There are no files." displayed?
Q2
Is "Printing Error" displayed?
Q3
Is "There are no printing images. Set up DPOF." displayed?
Q4
Is "Card ERROR" displayed?
Q5
Is "Load paper!" displayed?
Q6
Is "The card is locked." displayed?
Q7
Is "Folder cannot be created." displayed?
Q8
Is "Record Error" displayed?
Q9
Displayed "RETRY POWER ON"
Q10
Is "LENS ERROR" displayed?
Q11
Is "Memory Full" displayed?
Q12
What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
Q13
Is "This card is not formatted." displayed?
Q14
Is "Cannot register any more files." displayed?
Q15
Is "This file cannot be played." displayed?
Q16
Is "Check connections!" displayed?
Q17
Is "This function cannot be used." displayed?
Q18
Is "SYSTEM ERROR" displayed?
Q19
Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
Q20
Is "There is no image to register." displayed?
Q21
Is "Can not find the file." displayed?