General Performance, Recording Conditions, Memory Card
- Q1
- What is the recording capacity of the camera in terms of number of images and movie recording time?
- Q2
- What types of memory cards are supported?
- Q3
- What is total memory capacity when a memory card is loaded in the camera? Is it built-in memory capacity plus memory card capacity?
- Q4
- Can this model record without a memory card?
What are the minimum requirements for recording and playing back images? - Q5
- Can I turn display information on and off ?
- Q6
- Can I configure the camera to stamp the current time and date into snapshots when I record them?
- Q7
- Can I use an UHS-I standard memory card with this camera?
- Q8
- Can I edit the recording date and time of an image?
- Q9
- Why does the monitor screen show 24-hour time even though I have 12-hour format selected?
- Q10
- Can images I shoot be stored as RAW or TIFF format data?
- Q11
- Why doesn't the remaining memory capacity change after I shoot an image?
- Q12
- Why are there horizontal bands in the images I shoot?
- Q13
- Can't I configure focus mode, AF area, and other settings?
- Q14
- What is the difference between the two shutter types?
Snap shot
- Q1
- Is there anything I need to keep in mind when using the BEST SHOT HDR, HDR Art, Multi SR Zoom, High Speed Night Shot, High Speed Night Scene, High Speed Night Scene and Portrait, and High Speed Anti Shake scenes?
- Q2
- Does this camera have a macro mode?
- Q3
- Why can't I change the camera's focus mode?
- Q4
- Can I adjust the intensity of the art effect applied by Art Shot?
- Q5
- Why is it that the display image sometimes does not enlarge when I use manual focus?
- Q6
- What can I do with the Best Shot Mode?
- Q7
- Why can't I get exactly the shot I want with Lag Correction?
- Q8
- Can I use 8X optical zoom in the macro mode?
- Q9
- What is the difference between "High Speed Night Shot", "High Speed Night Scene", and the "Night Scene" of previous models?
- Q10
- Does the camera have a Make-up Mode and Landscape Mode?
- Q11
- Why are my flash images out of focus?
- Q12
- Why don't my images look like the Best Shot Mode sample images?
- Q13
- Will the camera momentarily display an image I shoot immediately after I shoot it?
- Q14
- What can I do with the "Single SR Zoom"?
- Q15
- Why are there white spots in some of my images when I use the flash?
- Q16
- Is there any way to easily switch the focus mode between Macro and Super Macro?
- Q17
- Can I rotate images that I recorded while Auto Rotate was turned off?
- Q18
- What is the resolution and image size when digital zoom is being used?
- Q19
- Is it necessary to switch the focus mode between Auto Focus and Macro based on the distance to the subject?
- Q20
- Why is the image blurry when I have Anti Shake enabled and use the camera on a tripod or table top?
- Q21
- What should I do when the eyes of the subjects have red or white spots in them when I use a flash?
- Q22
- What can I do with Premium Auto PRO?
- Q23
- Is there anything I need to keep in mind when using High-speed Best Selection?
- Q24
- Sometimes I can see smoke coming from the camera's flash when I use the flash to shoot a picture. Is there something wrong with my camera?
- Q25
- Is there anything I need to keep in mind when using Premium Auto PRO?
- Q26
- How can I change the maximum sensitivity value applied when AUTO is selected for the ISO setting?
- Q27
- Why do subjects in my images have red eyes even though I use Red Eye Reduction?
- Q28
- What is the difference between optical zoom and other different types of zoom?
- Q29
- Why do some images recorded with flash come out looking a little dark?
- Q30
- If I shoot an image in portrait orientation, will it be displayed on the monitor screen automatically in portrait orientation?
- Q31
- What is the difference between the "Anti Shake" menu item and the "High Speed Anti Shake" BEST SHOT scene?
- Q32
- Why does the message "Folder cannot be created" appear when I try to create a folder?
- Q33
- What can I do with the Art Shot?
- Q34
- Why are my images blurred, even when I use High-speed Best Selection?
- Q35
- What can I do with the "Create folder"?
- Q36
- Why can't I shoot snapshots?
- Q37
- How can I enable the ECO Mode?
- Q38
- What can I do with HD Zoom?
- Q39
- How do I cancel a BEST SHOT scene selection?
- Q40
- What can I do with tracking function?
- Q41
- What can I do with ISO High Limit?
Continuous
- Q1
- Can all of the images in a CS group be printed on a single sheet?
- Q2
- How many images can you specify for recording with Prerecord CS?
- Q3
- What is the difference between High Speed CS and Prerecord CS?
- Q4
- What types of continuous shutter are provided?
- Q5
- Why can't I shoot Wide Shot image?
- Q6
- Can I use Premium Auto PRO together with High Speed CS?
- Q7
- Can I adjust the intensity of the blur effect applied by Blurred Background?
- Q8
- What can I do with the Wide Shot?
- Q9
- What should I do to get good results with Wide Shot?
- Q10
- Why can't I seem to get good results with the Blurred Background effect?
- Q11
- How much time is required for shooting consecutive images with High-speed CS?
- Q12
- Can a save an image I recorded with HDR Art as a normal image?
- Q13
- With High-speed CS and Prerecord CS, can movement of the subject be viewed on the monitor screen?
- Q14
- What can I do with the Multi SR Zoom?
- Q15
- Can I adjust the intensity of the art effect applied by HDR Art?
- Q16
- What types of subjects come out best with HDR Art?
- Q17
- Can I specify the Slide Panorama slide direction?
- Q18
- Why can't I shoot Slide Panorama image?
- Q19
- What can I do with the Blurred Background?
- Q20
- What can I do with the Slide Panorama?
- Q21
- What can I do with the HDR and HDR Art?
- Q22
- Can I select (for printing, saving, deletion, etc.) a single image in a CS group?
Dynamic Photo
- Q1
- Can I print the image of a stationary subject or moving subject?
- Q2
- Does this model support creation of Dynamic Photo characters?
- Q3
- What is the playback time of a Dynamic Photo movie?
- Q4
- Can I print a Dynamic Photo with a moving subject?
- Q5
- When creating a Dynamic Photo image, can I change the size of the inserted character?
- Q6
- How is a final Dynamic Photo image (subject inserted into another image) stored in camera memory?
- Q7
- Can a Dynamic Photo created with this camera be viewed on another camera that supports Dynamic Photo?
- Q8
- What type of image can I insert a subject into to create a Dynamic Photo image?
- Q9
- Can I insert a character into a movie to create a Dynamic Photo image?
Movie
- Q1
- How can I play a movie recorded with the HS mode?
- Q2
- Does this camera support Snapshot in Movie?
- Q3
- Why do I keep getting an error message when I try to use the camera's Movie Cut editing feature?
- Q4
- Can I use HDR Art for movie recording?
- Q5
- Does this camera support Continuous Shutter shooting for Snapshot In Movie?
- Q6
- Can Anti Shake be used during movie recording?
- Q7
- What can I do to reduce wind noise when recording a movie?
- Q8
- If I copy movie files from the camera to a DVD, will I be able to view the movies using a DVD player?
- Q9
- What types of movie modes are provided?
- Q10
- If I want to play back a movie on a computer, what type of computer do I need?
- Q11
- Does auto macro work during movie recording?
- Q12
- Are there any special conditions when using a memory card for recording movies?
- Q13
- The camera's Movie Cut editing feature seems to take a long time. Is there something wrong with the camera?
- Q14
- Why does the recorded image turn out dark when I shoot a movie of a dark subject?
- Q15
- What should I do if I am having problems recording High-speed (HS) movies?
- Q16
- Can I cut still images out of a movie I recorded in the HS mode?
- Q17
- What is the maximum continuous movie recording time (capacity)?
- Q18
- What can I do with the movie editing functions of this camera? After I edit a movie, can I save it as a new file?
- Q19
- What types of HS modes are available?
- Q20
- Can I use zoom when recording a movie?
- Q21
- What can I do with Prerecord Movie?
- Q22
- What focusing options are available for movie recording?
- Q23
- Can a movie be recorded using Premium Auto PRO?
- Q24
- Why can't I shoot movies?
Audio Recording and Playback
- Q1
- Can I record audio along with movies?
- Q2
- Can I use the camera to play back audio I recorded with it?
- Q3
- Can I add audio after recording a movie or snapshot?
- Q4
- What audio file types are supported for slideshow background music?
- Q5
- Does the camera have a voice recording feature?
Power Requirements
- Q1
- How long does it take to bring the battery to a full charge using the provided USB-AC adaptor?
- Q2
- Can the bundled USB-AC adaptor be used in other countries?
- Q3
- Is battery charging over connection with a computer's USB port supported?
- Q4
- What kind of batteries can I use?
- Q5
- What is the life of the batteries that come with the camera?
- Q6
- Is charging performed during USB data communication with the computer?
Computer, Communication, Printer, and Other Operations
- Q1
- Does this camera have a TWAIN plug-in module for support of Photoshop and other applications?
- Q2
- Can the camera be used as a PC camera?
- Q3
- Can I use my computer to view images in the camera's built-in memory?
- Q4
- Will I be able to read other language camera manual PDF files using the English version of Adobe Reader?
- Q5
- Why won't a CS image or Dynamic Photo image playback after I return it to the camera from a computer?
- Q6
- Is there a way to keep a file from being deleted?
- Q7
- Does this camera support Hi-Speed USB protocol?
- Q8
- Can I view snapshots and movies I record on a TV?
- Q9
- Does the camera support Exif Print?
- Q10
- Is use of an HDMI cable supported?
- Q11
- Is there anything I need to keep in mind when using the USB cable to connect the camera directly to a PictBridge or compatible printer?
- Q12
- Can I scroll to the next image while a snapshot is zoomed on the monitor screen?
- Q13
- Is this model PictBridge compatible?
- Q14
- Can I view Dynamic Photo images on my computer?
- Q15
- Why can't I find the built-in Dynamic Photo sample subjects in my camera's built-in memory?
- Q16
- How can I copy the contents of the camera's built-in memory to a memory card?
- Q17
- Why can't I delete a file?
Bundled Items and Options
- Q1
- Can the camera be mounted onto a tripod?
- Q2
- Can I attach filters or conversion lenses to this camera model?
When things don't go right...
- Q1
- Why does the subject in an image shot with continuous shutter (CS) appear to be bent?
- Q2
- Why are there breaks in the image and/or audio when I play back a movie?
- Q3
- The image is out of focus during movie recording.
- Q4
- How can I return the camera to the initial factory default settings that were in effect when I purchased it?
- Q5
- Why can't I change the "HDMI Output" setting?
- Q6
- Why is battery life shorter than what is indicated in the User's Guide?
- Q7
- Why does the date and time setting screen appear when I turn on the camera?
- Q8
- Night shots come out bad.
- Q9
- Why do time and date settings I configured the first time after purchasing the camera reset to their factory defaults when I remove the camera's battery?
- Q10
- There is digital noise in images.
- Q11
- A file cannot be deleted.
- Q12
- What should I do if the camera's buttons don't respond or if the camera won't turn off?
- Q13
- Are there times when charging cannot be performed while the camera is connected to a computer with the camera's USB cable?
- Q14
- The lens barrier opens rather easily when I touch it with my finger. Is there something wrong with it?
- Q15
- What does it mean when I turn on the camera and the red flash off icon appears, making it impossible to shoot with flash?
- Q16
- The flash does not fire.
- Q17
- The monitor screen image is out of focus.
- Q18
- The wrong date and time are displayed, or the wrong date and time are being stored along with image data.
- Q19
- Why can't I view images I know I have recorded?
- Q20
- Images are not displayed.
- Q21
- Power does not turn on.
- Q22
- Images cannot be edited (with White Balance, Brightness, Resize, Trimming, Rotation).
- Q23
- The camera suddenly powers down.
- Q24
- Though available lighting is bright, the faces of people in the image are dark.
- Q25
- Why doesn't the self-timer work?
- Q26
- Is there any problem when the battery and/or camera becomes warm?
- Q27
- Why doesn't anything happen when I press the REC button while the camera is turned off?
- Q28
- The back lamp of the camera fails to light or goes out when I try to charge the battery.
- Q29
- The color of the playback image is different from what appears on the monitor screen when shooting.
- Q30
- The subject is out of focus in the recorded image.
- Q31
- A recorded image was not saved.
- Q32
- Subjects are too dark when shooting images in a seashore or ski area.
- Q33
- Why does the camera emit a sound while I am using Premium Auto PRO?
- Q34
- Image is not recorded when the shutter button is pressed.
- Q35
- The battery does not charge or the back lamp of the camera flashes red.
- Q36
- Auto Focus does not focus properly.
- Q37
- Camera powers down during Selftimer countdown.
- Q38
- The messages on the display are in the wrong language.
- Q39
- Images cannot be transferred over a USB connection.
- Q40
- Buttons are not responsive right after the power has been turned on.
- Q41
- Movie recording suddenly stops.
- Q42
- Why does the camera's back lamp switch between green and red during charging?
Display Messages
- Q1
- Is "There are no files." displayed?
- Q2
- Is "Printing Error" displayed?
- Q3
- Is "There are no printing images. Set up DPOF." displayed?
- Q4
- Is "Card ERROR" displayed?
- Q5
- Is "Load paper!" displayed?
- Q6
- Is "The card is locked." displayed?
- Q7
- Is "Folder cannot be created." displayed?
- Q8
- Is "Record Error" displayed?
- Q9
- Displayed "RETRY POWER ON"
- Q10
- Is "LENS ERROR" displayed?
- Q11
- Is "Memory Full" displayed?
- Q12
- What should I do if the message "Lens Error 2" appears on the monitor screen when I turn on the camera? Can I use the camera if normal camera operation is possible after the message appears?
- Q13
- Is "This card is not formatted." displayed?
- Q14
- Is "Cannot register any more files." displayed?
- Q15
- Is "This file cannot be played." displayed?
- Q16
- Is "Check connections!" displayed?
- Q17
- Is "This function cannot be used." displayed?
- Q18
- Is "SYSTEM ERROR" displayed?
- Q19
- Is there something wrong when "ALERT" appears in the center of the monitor screen and the camera powers down?
- Q20
- Is "There is no image to register." displayed?
- Q21
- Is "Can not find the file." displayed?