Wireless Functions

Q19
Why can't I establish (or can no longer establish) a Bluetooth wireless technology connection between the camera and smartphone?
A19
If the smartphone's Bluetooth connection icon is not displayed, it means that pairing is not possible for some reason. If you are unable to pair, check if the smartphone you are using supports Bluetooth low energy technology.
If you are unsure, contact the manufacturer of your smartphone.
 • If the smartphone's Bluetooth connection icon is dimmed, it means that connection is not possible for some reason.
 • Bluetooth wireless technology connection is not possible while the camera is in the Airplane Mode. Exit the Airplane Mode.
 • The camera cannot connect with a smartphone if they are too far apart from each other.


If none of the above is the problem, unpair the smartphone and camera, and then configure wireless connection settings again.

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